Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Egypt

Boutique Hotel

Posted Sep 23, 2016
Pros: Spacious rooms, helpful staff, good value for money
Cons: Food should improve, quality of dinner is extremely poor. Beach towels need to be renovated. Some waiters staff need more training.
Location: Location to beach and daily transportation was very satisfactory. Nothing to do near by very quiet at night.
Well maintained hotel. Pleasant staff in general though some of the waiters need more training. Breakfast was Ok but dinner was horrible in their different themes. The pastry definitely need huge improvement. Good quality for money.
Comment from Hotel Management
Oct 9, 2016 by Mohamed Elsayed Hotel Manager, Hotel Management
Dear Salwa! Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are deeply sorry to read that the first impression didn't meet your expectations. We would like to inform you that we are working to improve our service every day. II would be our pleasure to welcome you again so that we can see the improvement. Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
5 out of 5
by A verified traveler

Best stay

Posted Sep 14, 2016
Pros: Professional great service, Friendly Staff, very good food.
Cons: It would be the transportation from/to the beach and the Aqua Magic.
The Hotel staff are very friendly, professional and helpful, they were really doing their best to make us feeling comfortable, we really loved our stay in this hotel from A to Z. The service exceeded our expectations. Everything was on time, no delays and as expected. I wish the best for this hotel and the hotel staff, Keep it up, from success to another :) Thank you all for making our stay perfect and unforgettable.
Comment from Hotel Management
Oct 9, 2016 by Mohamed Elsayed Hotel Manager, Hotel Management
Dear Guest! Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. We are deeply sorry to read that the first impression didn't meet your expectations. We would like to inform you that we are working to improve our service every day. Every one our hour we have bus fron/to the beach. Also you can use a golf car. II would be our pleasure to welcome you again so that we can see the improvement. Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
5 out of 5
by Ahmed

Posted Aug 22, 2016 on Hotels
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Ahmed! Thank you very much that you took the time to share your holiday feedback with us. It was a great pleasure that you choose the Steigenberger Makadi for your vacation. Moreover, we are pleased to read that you enjoyed your stay with us and also that the provide service was meeting your expectations. We are looking forward to welcome you again here! Sunny greetings from Steigenberger Makadi. Mohamed Elsayed Hotel Manager
4 out of 5
by A verified traveler

Excellent rooms and facilities

Posted Jul 16, 2016
Pros: Rooms and breakfast The Tannura Show Manager was on leave and acting manager did a good job Good pool and health club
Cons: Meat quality
Location: Golf resort , not at sea front but with sea view
Deserves its high rating ,adheres to international standards, good value for money, modern , seeks customer satisfaction, select clientele ,no children allowed .Very good breakfast buffet.
Comment from Hotel Management
Jul 20, 2016 by Ayman, Hotel Management
Dear Sir, Thank you very much for your good self and for your great feedback. we have been honored with your visit and so grateful for your kind praise. we hope to see your good self soon.
4 out of 5
by Sherif from Cairo

Nice week in STGB Makadi

Posted Jul 14, 2016 on Hotels
In general the hotel is comfortable and clean Staff extra helpful, Friendly & accommodating enjoyed the pool, meals, service etc. If I go back to Makadi I will stay in the same hotel and recommend it for friends as well. The only thing to be improved is the WIFI, free wifi is so so slow
Comment from Hotel Management
Jul 20, 2016
Dear Mr. Sherif, we thank your good self for your visit and very grateful for your kind feedback. we have been honored with your stay in our property. regarding the WIFI, we would like to affirm that free WIFI in the hotel with a limited speed but we have also a WIFI service with higher speed against charge. we wish you all the best and wish to see you again in our property soon.
5 out of 5
by Rene from Schweiz

Wir kommen wieder

Posted Dec 13, 2015 on Hotels
Es war ein Traumurlaub. Äusserst freundliche Bedienung, kompetentes Personal und Aufmerksamkeit wo immer man sich befindet
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Lieber Rene! Vielen Dank für Ihren Aufenthalt im Steigenberger und dass Sie sich die Zeit genommen haben, uns Ihr positives Feedback zu geben. Wir freuen uns sehr, dass Sie sich bei uns im Hause rundum wohlgefühlt haben und wir zu Ihrer Erholung beitragen konnten. Wir möchten Sie darüber informieren, dass wir täglich daran arbeiten, unseren Service zu verbessern. Wir würde uns freuen, Sie wieder begrüßen zu dürfen! Mit freundlichen Grüßen, Mohamed El Sayed Hotel Manager
4 out of 5
by A verified traveler from Berlin

Gutes Hotel, freundliches Personal

Posted Jan 5, 2015
Hier gibt es eigentlich keine Überraschungen. Das Hotel ist etwas ab vom Schuss aber wer es gerne etwas ruhiger hat, ist hier richtig und nimmt die 15min Fußweg zum Strand gerne auf sich. Das Personal ist freundlich, das Hotel ist sauber, die Zimmer sind sehr geräumig und hell. Wir hatten ein Zimmer in der 4. Etage zum Golfplatz. Insgesamt sind die Zimmer auch ruhig, allerdings fahren morgens ab 6:30 die Angestellten von deren Behausungen an den Zimmern zum Golfplatz vorbei und das genutzte 2takter-Fahrzeug ist doch ziemlich laut. Der Fitnessraum ist klein und mit dem nötigsten Equiment bestückt. Das Essen ist gut und abwechslungreich (zumindest innerhalb der 6 Tage, die wir in dem Hotel waren).
Comment from Hotel Management
Oct 10, 2016 by Mohamed El Sayed Hotel Manager, Hotel Management
Lieber André! Es freut uns, dass Sie sich für Ihren Urlaub unser Hotel ausgesucht haben doch umso mehr sind wir erfreut zu lesen, dass wir Sie mit unserem Service vollsten Zufrieden stellen konnten. Wir würden uns freuen Sie erneut bei uns begrüßen zu dürfen. Sonnige Grüße aus der Makadi Bay, Mohamed El Sayed Hotel Manager
5 out of 5
by A verified traveler

Relaxing resort

Posted Oct 16, 2014
Great staff , very consciencious . Food and service was exceptional.
Comment from Hotel Management
Jul 20, 2016 by Ayman, Hotel Management
Dear Sir, we have been honored with your visit and so grateful for your kind feedback. we wish your good self all the best and wish to see you in our property soon.
5 out of 5
by A verified traveler

Posted Jan 7, 2014
Comment from Hotel Management
Oct 10, 2016 by Mohamed El Sayed Hotel Manager, Hotel Management
Lieber Gast! Es freut uns, dass Sie sich für Ihren Urlaub unser Hotel ausgesucht haben doch umso mehr sind wir erfreut zu lesen, dass wir Sie mit unserem Service vollsten Zufrieden stellen konnten. Wir würden uns freuen Sie erneut bei uns begrüßen zu dürfen. Sonnige Grüße aus der Makadi Bay, Mohamed El Sayed Hotel Manager
5 out of 5
by A verified traveler from eindhoven

A five star golf hotel.

Posted Nov 8, 2010
The staff are pleasant and helpful (except one cart driver..maybe we need to give him a tip on our first day..?). Our room is very nice ,clean and the beds are very comfortable. Bar and restaurant service is really good. Sitting area inside and outside the bar is really nice and the cocktails are really good.
Comment from Hotel Management
Jul 20, 2016 by Ayman, Hotel Management
Dear Sir, Thank you very much for your kind feedback. we have been honored with your visit and wish you all the best.