Ratings based on 193 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Burke, VT

Great hotel right on Lake Erie.

Posted Jul 8, 2017
Pros: Location and rooms
We were able to enjoy a lovely dinner at the restaurant next door with live entertainment and wonderful staff. The hotel staff were knowledgeable of the area and gave us excellent directions to a nice park and public beach area so we could dip our toes in the lake before heading out that morning.
3 out of 5
by A verified traveler from Dayton, Ohio

Adequate, but not great. Watch for hidden charges.

Posted Jul 6, 2017
Rooms were clean. Housekeeping had to be reminded to provide enough towels. No trash bags in cans or bag liners for ice buckets. Just a little run down and operating on the cheap--soda machines stayed empty for days. BUT WATCH YOUR CHARGES. I was prepaid through Expedia and had to have add on charges for "room safe" taken off. Another member of our group was double charged--and it took days to get them to correct, ruining the trip. Manager didn't even offer a free night or anything for the colossal screw up.
2 out of 5
by A verified traveler from Louisville, OH

Bathroom

Posted Jun 27, 2017
The tub was nasty in our first bathroom which was a spa tub/shower both shower curtain and jets where all moldy and screen for water suction for the jets was the same. Then we were moved to the second room and had the same problem in the tub in the bathroom. All in all needs a major renovation. Also need to have breakfast attentandent supplied with extra food (bananas etc.) and being on there job and not off talking to friends or whatever when they are working.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester NY

Great view of the river and the huge ships

Posted May 26, 2017
Pros: The hotel was located in a great aera with an amazing river view. Breakfast was good. Staff was always friendly and trying to accomodate- very good.
Location: The location is on the river. Nice place for a walk if it isn't raining. Nice hotel area outside for sitting and enjoying river scenery.
Arrived in a rainstorm. Staff at desk was so welcoming. They upgraded us to a room overlooking the river and the huge ships. They met all our requests for location of the room - it was totally quiet up on the third floor/end of hall. Yes. We heard trains in the distance but that did not bother us. The room was clean - there was a soiled spot on carpeting which could have been cleaned up I think. Other than that, it was great.
4 out of 5
by A verified traveler

Our room didn't seem to get cleaned well

Posted Oct 30, 2016 on Hotels
The hotel itself seemed okay, but our room was not cleaned well. The bathroom had hair everywhere. The shower had hair all over the walls, the was hair in the bathroom floor and in the sink as well. There were also stains in the toilet that got flushed away easily. It seemed like the bathroom wasn't cleaned at all. Very gross
4 out of 5
by A verified traveler

Posted Oct 19, 2016 on Hotels
The room was nice and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from painesville ohio

Loved the view of the river!!!

Posted Oct 16, 2016
Pros: The view. Whirlpool.. The location and board walk was awesome, we could walk to eat or drink...
Cons: We didn't have a refrigerator. The toilet seat was wobbly which i told them about..
Location: Bowling, restaurants and bars. Park to walk to...fishing..great pier...
Room was spacious, the Whirlpool was great...i would stay again...
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Could be a great place to stay...

Posted Oct 10, 2016
Pros: Quiet...convenient...acceptable breakfast.
The room was acceptable but not exceptional. The support was broken on one bed...When one sat at the foot, it tipped to the side...not the best safety feature! A huge spider was found on the darkening curtain...creepy! Many spider webs around the windows...This could be fixed with routine cleaning and spray. This could be a lovely place with some updating and attention. It could be a jewel on the river for Huron...just needs a little tweaking.
3 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Hotel was ok, our room smelled clean. After pulling down the sheets on the bed and looking, there was an old blood stain on the mattress pad. And there was cockroaches in the bathroom crawling on the sink and tub. Would not stay there again.
5 out of 5
by A verified traveler

Nice View

Posted Sep 30, 2016 on Hotels
I really liked that hotel, but, I think you should be able to select the side your room is on. It would have been awesome if we could have had a River Edge view instead of a parking lot view.