Ratings based on 292 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

just missed summer

Posted Sep 18, 2017
we were there for a one night and one round of golf at sawmill...but...we were there two weeks after labor day and apparently most of the activities and shops closed already. We had a nice room and the front desk told us how to get to the beach but the shuttle to the beach was not available, the gift shop was closed as was the snack bar on the golf course. The golf course was a nice layout but not in the best condition. We did enjoy our round of golf...too bad the layout did not get designed to use any of the lake. Once was enough for sawmill in the off season. Might try it in summer
Comment from Hotel Management
Sep 20, 2017 by HFletcher, Hotel Management
Thank you for your feedback. Our activities are weather based, so whenever it's nice and warm and great for outdoor activities everything is available, so we would love to have you in the summer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Pros: very quite area ..a lot of activities available to all
Cons: update the carpet/area outside of each individual room
Location: nice area ...Lake Erie, cedar point , shopping
Excellent location...relaxing place We wanted a nice place close to Lake Erie The resort has several restaurants close by or at the resort
Comment from Hotel Management
Sep 12, 2017 by Halsey, Hotel Management
Thank you so much for your feedback!
2 out of 5
by A verified traveler from San Luis Obispo, CA

Posted Sep 6, 2017
No screens on room windows. Workout room only looked good from far away; 3/4 of equipment didn't work or was missing. Slim pickings at morning buffet; one single waffle appliance for busy buffet; gave up waiting in line
Comment from Hotel Management
Sep 12, 2017 by Hfletcher, Hotel Management
Thank you for your feedback. I will make sure maintenance has been made aware of the issues in our workout room.
3 out of 5
by A verified traveler from IL

Posted Aug 30, 2017
Pros: Trailer Parking
Cons: Rooms to be updated. Has an old smell to it
The staff was very nice. The room was just ok. It was older and not updated. It had a musty smell to the room.
Comment from Hotel Management
Sep 5, 2017 by Halsey, Hotel Management
Thank you for your review! I'm pleased to hear you enjoyed your stay. I'll inform the proper department about the smell in your room.
2 out of 5
by A verified traveler

tHIS RESORT WAS MORE LIKE A HOTEL

Posted Aug 23, 2017
Pros: THE ROOMS WERE CLEAN
Cons: THE SERVICE
CHECK IN WAS LATE AND LONG. I TOOK 40 THAT INCLUDE 32 YOUTH THE ROOMS WERE NOT ADJOINING AS REQUESTD. IT WAS SET UP LIKE A HOTEL INSTEAD OF A RESORT, NO REFRIG OR MICROWAVE
Comment from Hotel Management
Sep 5, 2017 by Halsey, Hotel Management
Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
If you insist on more comments I will not be happy to privide much more information.We stayed one day and everything was good. We didn't require much of anything due to our short stay. If you insist on more information I will be very unhappy to keep writing nonsense. zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz./.,,mmkeeeeeeeksi8sjiosood9diduduuuuuuuuuuuuuuuuu9odiiooooooooooooooooooooooooooooooooiiiisidduidusymfmrjsjjsjsjjjjjjjjjjjjjjjjjjjjjjsjjjjjjjjjjjjcccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccckkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkddidikrijjficujkoiondockckkcccccccccccccciiiiiiiiiidiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
Comment from Hotel Management
Aug 20, 2017 by Mgt, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Ridgeville Ohio

Posted Aug 12, 2017
Pros: Location. Nice pools.
Cons: Some rooms could use updating. Game room not maintained, broken Qu sticks no chalk for pool tables, Broken equipment in exercise room and game rm..
Location: A lot of nearby attractions, Cedar point, Jet express to the Islands, Wineries, Safari land, Kalahari, Zip lining.
A lot of nearby attractions, Cedar point, Jet express to the Islands, Wineries, Safari land, Kalahari, Zip lining. Hotel made arrangements to take us to zip lining. Indoor pool is open late. Some rooms could use updating. Game room not maintained, broken Qu sticks no chalk for pool tables, Broken equipment in exercise room and game room.
Comment from Hotel Management
Aug 20, 2017 by Mgt, Hotel Management
Thank you for your recent stay at Sawmill Creek Resort! We hope to see you again in the future. Your comments will be relayed to the proper departments.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Ridgeville

Our Stay

Posted Aug 12, 2017
Pros: the room was newly decorated quite close to every thing
Cons: cheaper gift shops would be nice
Location: it is close to a lot of nice places
the five us stayed in a nice rentvated room stayed there last year was very nice close to a lot of attractions
Comment from Hotel Management
Aug 20, 2017 by Mgt, Hotel Management
Thank you for staying with us again this year! We appreciate your continued business!
3 out of 5
by A verified traveler

Beach and pool is nice. Outdated and overpriced.

Posted Jul 6, 2017
Second time staying here because it's close the Cedar Point. I will look elsewhere next time because we had to pay a resort fee but the snack shop and saloon were closed. If I have to pay a resort fee, everything should be open. Talked to staff regarding this they said not many people were staying there, so they shut the extras down. The room is nice, the beach and pools are great. The resort is a little outdated but has charm.
Comment from Hotel Management
Jul 8, 2017 by Mgt, Hotel Management
We do apologize that some of the Resort's outlets were not available during your stay. We are glad to hear that you really enjoyed the beach and pool areas. We do hope that you will return again in the future. Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
nice place to stay room clean good location for me
Comment from Hotel Management
Jun 29, 2017 by Mgt, Hotel Management
Thank you for choosing Sawmill Creek Resort. We are so happy to hear you enjoyed your stay. Please come visit us again!