Ratings based on 246 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Texas

Stop over on the way home

Posted Nov 22, 2017
Pros: nice front desk help, room clean good price
Cons: maids should not knock on doors, they should know who has and hasn't checked out
Location: food and gas
Checked in after midnight and was offered a late check out at 1pm which we didn't take but it was nice to be offered it. Maids knocked on door at 9 am twice even though we had officially until 12 or 1pm to check out, they should have know from front desk who and who hasn't checked out. BF went down for coffee at 915 and everything was gone, not even coffee let to go I would stay here again though. JUst enough out of Dallas area but still close to food and gas
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Able to switch my reservation a day early. appreciated their accommodation
Comment from Hotel Management
Oct 30, 2017 by BJD, Hotel Management
Thank you for your feedback! We appreciate your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Easy access from the highway

Posted Oct 23, 2017
The hotel itself smells very clean right when you walk in the door. Our room was very clean, the bed extremely comfortable, and there were plenty of towels. It is a completely smoke-free hotel!! I can't comment on the breakfast or WiFi because I didn't use either. The people at the front desk were very nice. No problems with this visit whatsoever. I would definitely stay here again and would recommend this to anyone.
Comment from Hotel Management
Oct 23, 2017 by BJD, Hotel Management
Thanks for the feedback! I am pleased to hear that you had such an enjoyable stay at Dallas-Hutchins La Quinta. Our team looks forward to providing exceptional service in the future. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. We'll see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 9, 2017
Its a nice hotel. No complaints at all. A nice stop after getting past Dallas traffic.
Comment from Hotel Management
Oct 10, 2017 by BJD, Hotel Management
Thank you for your feedback! We appreciate your stay.
1 out of 5
by A verified traveler

Absolutely Terrible Service

Posted Oct 4, 2017
I have never in my life had someone treat me the way I was treated at this hotel. Not only was the front desk staff completely rude, they also gave me a smoking room when I had booked a non-smoking room. To make things worse, after I came down to the front desk to tell them that my room smelled like cigarettes, they told me that they didn't think it smelled like cigarettes and "that's how all hotel rooms smell". They said They could not move us to a different room because the hotel "was all booked up" and that the only room they had available was an executive room but they would have to charge us more for the room. After all this, we decided to stay at another hotel close by that was absolutely perfect. Needless to say, I will not be staying at this hotel or recommending it to anyone.
Comment from Hotel Management
Oct 6, 2017 by BJD, Hotel Management
I want to apologize for your recent experience at our Hutchins property, this is not the kind of experience we want our guests to leave here with. We teach our staff to do what it takes to resolve the issue immediately. Unfortunately, that did not happen. Please accept my sincere apology. I do want to thank you for your comments and letting us know about your experience. Your stay will be brought to our teams attention and used to prevent situations such as this in the future. Again, I apologize and hope that one day we will have the opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice, convenient hotel at the south side of Dallas

Posted Sep 3, 2017
Pros: Location, comfort.
Cons: More handicap parking spots. Several times in the week we were there I had to park on the side and drive up front to pick up my husband.
We evacuated from the Houston area when hurricane Harvey was approaching. This hotel is just south of I-20 on I-45, convenient for getting anywhere. It was nice and comfortable and the staff responded promptly to our requests. They were all very nice people who were trying to serve our needs. Breakfast was fine, standard fare.
Comment from Hotel Management
Sep 8, 2017 by Bobbie, Hotel Management
Thanks for staying with us. We appreciate your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
My third stay at a La Quinta Inn. Nice place to stay, staff not overbearing, but helpful. Clean comfortable and well located. Overall, good value for the money.
Comment from Hotel Management
Aug 24, 2017 by Bobbie, Hotel Management
Thank you for your feedback! We appreciate your stay.
3 out of 5
by A verified traveler

LaQuinta review

Posted Aug 15, 2017 on Hotels
The bathroom was clean, but had hair on the floor and back of bathroom door, and there was a small roach in the sink. The room was clean.. but there was a roach on the stand where the microwave/ fridge was. The bed was comfortable, that was a plus. Could have done without the roaches.
Comment from Hotel Management
Aug 18, 2017
I've received your review of La Quinta Dallas-Hutchins. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Rest assured we have already contacted the company we use to service the rooms. We appreciate your comments and it's through comments such as yours that we're able to improve.
5 out of 5
by Olivia A

Awesome stay!

Posted Aug 13, 2017 on Hotels
Very friendly and curious staff. Very clean and will stay again.
Comment from Hotel Management
Aug 15, 2017
Thanks for your feedback! I'm pleased to hear that you had such an enjoyable stay at Dallas-Hutchins La Quinta. Our team looks forward to providing you with exceptional service in the future. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. We'll see you soon.
5 out of 5
by Dianna

Nice and clean

Posted Aug 1, 2017 on Hotels
The room was very nice and had a wonderful snell when you walk in.
Comment from Hotel Management
Aug 7, 2017
Thanks for your feedback! I'm pleased to hear that you had such an enjoyable stay at Dallas-Hutchins La Quinta. Our team looks forward to providing you with exceptional service in the future. It is our commitment to serve our guests to our best ability and hope to always exceed your expectations. We'll see you soon.