Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Sabrina

Don't look any further this is the place for you!

Posted May 27, 2016 on Hotels
Super friendly and super clean and yummy breakfast. If ever I go back to Austin I will stay here.
Comment from Hotel Management
by Mathew, Hotel Management
Dear Sabrina, Thank you so much for sharing your recent experience with us. We are glad to see you enjoyed your stay and would love to accommodate the next time you're in the area. Until next time, Mathew G. Sales and Service Manager
4 out of 5
by tim

Posted May 22, 2016 on Hotels
Comment from Hotel Management
by Mathew, Hotel Management
Tim, thank you so much for sharing your experience! We hope to see you again and appreciate you taking the time to rate our hotel.
4 out of 5
by A verified traveler

Posted May 19, 2016 on Hotels
Comment from Hotel Management
by Mathew, Hotel Management
Thank you so much for sharing your recent experience! We appreciate your time and business and hope to see you again.
4 out of 5
by Chuck

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Mathew, Hotel Management
Chuck, thank you so much for rating your experience with us. It is our goal to deliver a great guest experience. We hope to see you again!
5 out of 5
by A verified traveler from TEXAS

Posted Apr 10, 2016
Cons: parking when pulling a small trailer.
Nice clean room.and friendly staff. enjoyed the breakfast in the morning.
Comment from Hotel Management
Apr 11, 2016 by Guest Services , Hotel Management
We are pleased to see you enjoyed your recent stay with us! We regret to hear that our parking lot was not as accommodating, although we hope your stay outweighed that minor setback. Thank you so much for taking the time to share your experience and we hope to see you again in the future!
1 out of 5
by A verified traveler from Dallas

Noisiest hotel in the world!!!!

Posted Apr 9, 2016
People washing clothes at 1.30am and putting boots in the dryer! You hear every last noise from everybody in the hotel. Would never stay there again!
Comment from Hotel Management
Apr 15, 2016 by Guest Services, Hotel Management
We wish your stay could have been more enjoyable. Thank you so much for taking the time to share your experience and hope we can try again in the future.
4 out of 5
by Denise from Spring, TX

Overnight stay only

Posted Mar 29, 2016 on Hotels
Not much around the hotel itself, except for a Starbucks. All worthwhile shopping only 10 min away however.
Comment from Hotel Management
Jun 4, 2016 by Mathew, Hotel Management
Thank you so much for taking the time to share your experience with us. Our goal is to exceed your expectations and hope we can achieve this for you in the future. We appreciate your comments.
5 out of 5
by Linda from SE Minnesota

Exceeded our expectations!

Posted Mar 27, 2016 on Hotels
Was a very short stay. Arrived late and departed at 5 AM. Sleeping was great on a good mattress. Used the exceptionally clean shower and were offered coffee and some easy to fix breakfast items before we left.
Comment from Hotel Management
Jun 4, 2016 by Mathew, Hotel Management
Linda, we are so glad to see despite your short stay experience with us, it turned out to be a positive one. We are delighted to see we exceeded your expectations and hope to do this once again in the future. Thank you so much for taking the time to share your experience.
5 out of 5
by Robyn from Houston

Posted Mar 23, 2016 on Hotels
Very cozy stay!! Will definitely stay again...!
Comment from Hotel Management
May 28, 2016 by Mathew, Hotel Management
We appreciate your feedback! We are glad you enjoyed your stay and hope to see you again in the future!
3 out of 5
by rodolfo from Houston, TX

Birthday party in hotel lobby.

Posted Mar 20, 2016 on Hotels
The bed was ok not the best. They had a kids birthday party in the lobby of the hotel with about 30 kids taking over the pool. As a paying guest we did not enjoy our time in the pool area because of this birthday party. Kids were diving and jumping in the pool when it clearly states no diving or horse play in the pool area. The first lady at the desk asked me if I wanted her to ask them to leave the pool area? In reality that was not my decision. The second person at the desk the next day when we checked out commented that all the guest in the pool area were "paying guest" which was not true at all. My room was facing the parking lot and we could see all the people leaving and once the party was over the parking lot was clear. I would most likely want to guess that the person hosting the party was a friend/employee of the hotel since there were so many kids there. The room above us must have had small children in the room because all we heard was kids running for hours. The rooms are not sound proof. This is the first time that I have not been happy with a Holiday Inn room we have stayed in.
Comment from Hotel Management
May 28, 2016 by Mathew, Hotel Management
We are sorry your stay was not fully satisfactory. We aim to please each of our guests and work hard to make your stay as comfortable as possible. Thank you for your feedback.