Ratings based on 80 Verified Reviews

3.6 out of 5
76% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Bad staff with dirty hotel

Posted Mar 3, 2017
Staff are extremely rude. All the rooms wall paper broken, broken plumbing, dirty rooms.
Comment from Hotel Management
Mar 7, 2017 by Bikram, Hotel Management
Dear Guest, Greetings from Ellaa Hotel, Hyderabad! We on behalf of the management thanking you, for taking your valuable time out and posting review about your recent experience during your stay with us at Ellaa Hotel. We are disappointed to know that we did not meet up with your expectations during your stay with us, we have taken your feedback very seriously and it has been shared to concern department heads to look into the shortfalls, Rest be assured and we will shall improvise on the above mentioned areas, so on to make sure all our guests stay with us would be a memorable and pleasant. Once again Thank you for your feedback and we look forward to welcoming you back at Ellaa Hotels! Warm Regards, Vice President
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

very good location and great staff

Posted Feb 28, 2017
Pros: Location and staff
Cons: Bed sheets/linen
Location: do not know
hotel looks very impressive: nice entry, garden, restaurant... Staff was very attentive and helpful. We needed help with computer and were very satisfied with hotel's people knowledge. Good restaurant food and selection. The only thing that left us unsatisfied 100% was the bed linen. It probably was washed , I sure hope so, but did not look fresh, was kind-of worn out.
Comment from Hotel Management
Feb 28, 2017 by Bikram, Hotel Management
Dear Guest, Greetings from Ellaa Hotel, Hyderabad!! Thank you for staying at Ellaa Hotel, Hyderabad & taking out time to give us your feedback and valuable comments. We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at Ellaa. Such comments coming from you are indeed of real value to us! Our priority is to ensure that our Guests get the best possible "Ellaa Experience" while in our care. We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work. Warm Regards Vice President
4 out of 5
Recommended
for Everyone
by A verified traveler from Pune

Conveniently Located Hotel

Posted Feb 1, 2017
Pros: location,food,staff
Cons: should be ready to serve Off the menu food too
Location: ISB/Microsoft and the Gachibowli stadium is nearby 45 mins from the Airport
Booked this hotel through expedia for a sports meet at the Gachibowli stadium. Very easy access to the stadium using Uber (55Rs.) On check-in we discovered that we were allotted a room with 2 single beds connected to form a king bed, when we had asked for a king bed. On informing the reception they told us that they were full but will try and find a solution. Within a hour we were upgraded to the executive suite as that was the only one available.We were mighty pleased with this prompt and positive action on the first day.The all inclusive breakfast was overwhelming with the variety though we did not have the time to sit back and enjoy the spread. For lunch and dinner they insisted on taking the buffet by conveniently informing that any ala carte will take 30mins. The food was excellent though. The executive suite free upgrade was very comfortable. Would definitely recommend the hotel.
Comment from Hotel Management
Feb 3, 2017 by Shodhan Kumar, Hotel Management
Dear Guest, Greetings from Ellaa Hotel, Hyderabad! We on behalf of the management take the pleasure of thanking you, for taking your valuable time out and posting positive review about your recent experience during your stay with us at Ellaa Hotel. We are delighted to know that you had a wonderful experience with us, Thanks very much for posting such a fabulous review. Rest be assured and we will continue to do the same hard work to make sure all our guests stay with us would be a memorable and pleasant. Once again Thank you for your feedback and we look forward to welcoming you back at Ellaa Hotel! Warm Regards, Vice President
5 out of 5
by Sobby Pothen

Superb Hotel with good facilities

Posted Jan 5, 2017 on Hotels
Lovely hotel. The executive suite felt we were staying in an apartment, it was so spacious. The service provided by hotel staff was very good. The breakfast buffet was elaborate and the restaurants also served delicious food.The pool and gym were also well maintained.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Dear Guest, Greetings from Ellaa Hotel, Hyderabad! We on behalf of the management take the pleasure of thanking you, for taking your valuable time out and posting positive review about your recent experience during your stay with us at Ellaa Hotel. We are delighted to know that you had a wonderful experience with us, Thanks very much for posting such a fabulous review. Rest be assured and we will continue to do the same hard work to make sure all our guests stay with us would be a memorable and pleasant. Once again Thank you for your feedback and we look forward to welcoming you back at Ellaa Hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kolkata

I recommend this to all

Posted Oct 26, 2016
Location: I was on a two-day personal work trip so not much info there but they'll assist you with your travel plans.
The place is very nice, calm and soothing. Suitable for everyone, family to business trips. I usually do not post review but my stay there was really 'convenient'. Good staff. Good privacy. Beautiful rooms. And, delightful food. Make your reservation without any second thought. I am sure I will be coming back soon. Thank you!
2 out of 5
by Rajasekhar from Las Vegas

Posted Aug 6, 2016 on Hotels
I will never stay here again
4 out of 5
by nagaraju from Seattle, WA

Great place to stay

Posted Jun 27, 2016 on Hotels
Stayed here for 3 weeks with kids. A great place to stay especially if you are going with little ones. Rooms are very spacious and well maintained. Complimentary breakfast is great - you have a variety of options and never get tired of them. Staff are very courteous and timely attend to my requests.
3 out of 5
by aditya from SF Bay Area

Posted Apr 18, 2016 on Hotels
This was my first time @ Ellaa, the suite is large and comfortable, the biggest problem I had was the lack of reliable internet access in the first room I was provided. After complaining to the Duty Manager the hotel had me move rooms and set me up in a room with a dedicated router, which made connecting to the router better but the overall internet speed still left a lot of room for improvement. The hotel is undergoing some remodel/maintenance work and the Duty Manager promised me that internet related issues will be sorted out by May 2016. If you plan to get work done, make sure you request a room with router in the room
Comment from Hotel Management
Jul 2, 2016 by General Manager, Hotel Management
Dear Guest, Greetings from Ellaa Hotel, Hyderabad!! Thank you for staying at Ellaa Hotel, Hyderabad & taking out time to give us your feedback and valuable comments. We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at Ellaa. Such comments coming from you are indeed of real value to us! Our priority is to ensure that our Guests get the best possible "Ellaa Experience" while in our care. We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work. Warm Regards General Manager
4 out of 5
by sidarthan from cochin

Posted Mar 18, 2016 on Hotels
perfect place if your work is an around the area
Comment from Hotel Management
Jul 2, 2016 by General Manager, Hotel Management
Dear Guest, Greetings from Ellaa Hotel, Hyderabad!! Thank you for staying at Ellaa Hotel, Hyderabad & taking out time to give us your feedback and valuable comments. We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at Ellaa. Such comments coming from you are indeed of real value to us! Our priority is to ensure that our Guests get the best possible "Ellaa Experience" while in our care. We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work. Warm Regards General Manager