Ratings based on 73 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Scott

Good stay with only one negative

Posted Jun 18, 2017 on Hotels
Great staff who were very willing to help with whatever you needed. Breakfast each morning was good. Room was large and nicely furnished. The only negative of our stay was on our second night there was lots of very loud noise on the floor above us till 1-2am in the morning (we were on the 4th floor). This made it very difficult to sleep.
4 out of 5
by Kamal Nitin

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
by Sanjeev

Posted Jun 11, 2017 on Hotels
The room was good but internet connection was very slow
3 out of 5
Recommended
for Everyone
by A verified traveler

Privilege rooms

Posted Mar 29, 2017
Privilege rooms we saw were small and had very dirty windows. It seemed this did not matter to the hotel staff. We got an upgrade and the facility was fine. The breakfast was okay. The restaurant across has good tasting food.
Comment from Hotel Management
Apr 8, 2017 by MANOJKUMAR, Hotel Management
Dear Guest, First of all, let me extend my sincere apology for the inconvenience caused. We at Royalton Hotel ensure that all our esteemed guests are treated well with best of services and we are at toes to resolve any matter as it is never left unsolved. However, it is unfortunate that we could not meet up to your expectations. Nevertheless, I assure such kind of occurrences have never been a part of our service standards and is not taken for granted. Hence, we would like to serve you again with best of our hospitality. I am sure you would give us another chance to serve you better on your next visit. We assure to render best of services to make it worth memorable. Looking forward to your next visit very soon. MANOJKUMAR Manager Royalton Hyderabad Abids
5 out of 5
Recommended
for Everyone
by A verified traveler from Delhi india

Good choice for family, business and tourists.

Posted Mar 15, 2017
Pros: Cleanliness was very good. Reception is impressive. Food is good.
Cons: Can improve on housekeeping and room service.
Location: Shoppers can be very busy as the market is very close. Placed centrally to all tourist attractions.
Could not get much time to spend in the hotel. The stay was comfortable.
Comment from Hotel Management
Apr 6, 2017 by MANOJ KUMAR, Hotel Management
Dear Guest, Thank you for choosing to stay at Royalton Hotel, Hyderabad and sharing your constructive feedback. We strive to accommodate all of our guests and their needs and I am disappointed to know that at certain areas we couldn't meet your expectations. In spite of our best intentions, there are times when such un-desired situations take control, as it was a technical power break down which took time to get rectified. I would like to extend my sincere apologies for the inconvenience caused to you. Your valuable input will be used to correct our systems to ensure your next experience with us will be a positive one. The team and I look forward to the pleasure of welcoming you back and replace your bad experience with one that reflects our true standards. Thank you, Warm regards, MANOJ KUMAR Manager Royalton Hyderabad Abids
5 out of 5
by mona

Posted Mar 1, 2017 on Hotels
Comment from Hotel Management
Mar 14, 2017
Dear Guest, Greetings from Royalton Hotel, Hyderabad!! Thank you for your kind comments which we have noted and will share with our associates. Appreciation from our guests is what helps all of us to work better each time. I am glad that you were able to experience the signature Royalton hospitality at our hotel. I hope you would give us a chance to serve you again. We look forward to welcoming you back. Regards MD.Jawed Ahmed General Manager Royalton Hyderabad Abids
4 out of 5
by Michael

Nice place to stay.

Posted Feb 22, 2017 on Hotels
I enjoy the Royalton. Have been there quite a few times.
Comment from Hotel Management
Mar 14, 2017
Dear Guest, Greetings from Royalton Hotel, Hyderabad!! Thank you for your kind comments which we have noted and will share with our associates. Appreciation from our guests is what helps all of us to work better each time. I am glad that you were able to experience the signature Royalton hospitality at our hotel. I hope you would give us a chance to serve you again. We look forward to welcoming you back. Regards MD.Jawed Ahmed General Manager Royalton Hyderabad Abids
4 out of 5
by Yashpal

Satisfactory, with areas of improvement

Posted Feb 19, 2017 on Hotels
The room was quite good and the breakfast buffet was excellent. There was loud music being played till 12 30 in the night, which is really unexpected and disappointing.The TV does not have most of the channels. The location is not very good with the tiny roads filled with traffic. It is in the city center though, so good for travel. The service was satisfactory
Comment from Hotel Management
Mar 14, 2017
Dear Guest Greeting from Royalton Hotel, Hyderabad. Thank you for taking the time to tell us about your experience at the Royalton Hyderabad Abids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Royalton , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MD.Jawed Ahmed General Manager Royalton Hyderabad Abids
3 out of 5
by Vijay Kumar

Old style, OK OK types.

Posted Feb 16, 2017 on Hotels
Old standard hotel. They asked me to pay upfront, my first time. House keeping staff very courteous, but not the front desk.
Comment from Hotel Management
Mar 14, 2017
Dear Guest Greeting from Royalton Hotel, Hyderabad. Thank you for taking the time to tell us about your experience at the Royalton Hyderabad Abids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Royalton , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MD.Jawed Ahmed General Manager Royalton Hyderabad Abids
2 out of 5
by Suketu

Posted Dec 31, 2016 on Hotels
It was not so good for following reasons 1) I had to sort out booking problems on X-Mas night while actually I should have been enjoying. 2) Hotel's Reservation staff was not very co-operative. Mr. Manoj was good but other than that, I had to fight for my rooms 3) While I paid for Privilege Room, I was given standard Room for One day and that After Fighting I was given Privilege Room. 4) Had to fight for my privileges and was given on last day's night. 5) Only Good Part : Mr. Kalyan Restaurant guy was good,
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Dear Guest Greeting from Royalton Hotel, Hyderabad!!! We very much appreciate your comments regarding your stay at the Royalton Hyderabad Abids. It is always a pleasure to receive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mr Manoj Kumar Front Office Manager Royalton Hyderabad Abids