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“Please be aware that you need to upload a passport online to a third party company for every person over 16 that is staying at the property. We were not aware of this until after the free cancellation period was over. There is no mention in the listing or confirmation that the passport would be the only document accepted. We were uncomfortable doing this with all the online identity theft that is prevalent today. The communication with the property was poor. We messaged several times through……

“The property far exceeded our expectations, clean, tidy and warm, it is located in a quiet location on the grounds away from the main house any you feel like your totally self contained. The owner lets you be, and sent just a couple of courteous emails in case we wanted things like change of towels. the property is only about 7min drive to the centre of Canterbury. ”

“I booked this apartment because the description said it was within walking distance of Sandwich town centre, and the map that was displayed prior to booking indicated it was located off Moat Sole in Sandwich town centre. It was only after I had gone through the booking process for what was a seriously expensive booking, a new address was provided for the property approx 1.6 miles away in Woodnesborough! I have restricted mobility and needed to be closer to the town so I asked if I could cancel.……

“Wonderfully appointed apartment - nicely positioned too if you're looking for a place to stay while touring Kent's coastal towns. Owner was communicative and friendly. Would recommend.”