Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
57% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Good hotel

Posted Aug 8, 2016
I always use this hotel in Ibague for its cleanliness and location. There are nice restaurants, shopping malls and supermarket.
4 out of 5
by Martin from Bogota

Business travel

Posted Feb 21, 2016 on Hotels
Good quality and good price. The rooms are quite smaller but are comfortable for a couple of working days.
Comment from Hotel Management
Apr 30, 2016 by Helena, Hotel Management
Dear guest, Thank you for your review of Eco Star. We are glad that your stay was pleasant and hope to have you here with us again in the near future.
3 out of 5
by carlos from POPAYAN

Ok hotel de un día

Posted Dec 19, 2015 on Hotels
Tal cual hotel de un día
Comment from Hotel Management
Apr 30, 2016 by Helena, Hotel Management
Estimado huésped, Gracias por su calificación. Esperamos su pronto regreso.
3 out of 5
by A verified traveler from Orlando, Florida

Short term place for laborers and business people

Posted Nov 28, 2015
Pros: The full breakfast buffet provided with the room was excellent. Several nice restaurants are located immediately adjacent to this hotel.
Location: Location of the hotel is excellent in good part of the city and within easy walking distance of 3 major shopping malls.
This is not a hotel for Americans on vacation. It's mainly for short stay laborers and business persons. The new building is very narrow with all rooms only on one side of upstairs hallways facing a busy main street. Cheap construction with loose fitting windows lets in street noise all night long. Rooms are super small with hardly any space to turn around and no space for large luggage. Thankfully, the room had good HOT water and electronic safes like those found on cruise ships.
Comment from Hotel Management
Feb 24, 2016 by Helena, Hotel Management
Dear guest, Thank you for taking the time to write a review on Eco Star. We are glad that you especially liked the location and breakfast. You are right in that we are more oriented towards business guests. We are terribly sorry that the noise from the streets was a problem for you, but I do want to inform you that we are working on designing a different window that will help us keep out the noise. Hope to have you with us again sometime soon.
3 out of 5
by A verified traveler

Posted Nov 13, 2015 on Hotels
Toallas y sábanas huelen mucho a cloro, habitaciones muy pequeñas no justifica el precio.
Comment from Hotel Management
Jan 30, 2016 by Helena, Hotel Management
Buen día, Muchas gracias por tomarse el tiempo de escribir sus opiniones. Actualmente tenemos un aliado externo que nos hace la lavandería y en pocos días inauguraremos nuestra propia lavandería con lo cual mejoraremos el olor de la lencería. El tamaño de nuestras habitaciones obedece a nuestro concepto ecológico con el cual estamos dejando menor huella ambiental. Esperamos su pronto regreso.
4 out of 5
by A verified traveler

HOSPEDAJE

Posted Nov 10, 2015 on Hotels
en general bien, el único problema fue que en la madruga no dejaron dormir, había una pelea en una de las habitaciones del lado y por mas que llamamos a recepción, no subieron a calmar la situación. de resto todo excelente.
Comment from Hotel Management
Jan 30, 2016 by Helena, Hotel Management
Estimado huésped, Mil gracias por calificarnos. Le pedimos disculpas por el inconveniente que tuvieron con el ruido. Hemos tomado medidas para que esto no vuelva a suceder. Nos alegra mucho que el hotel y el servicio haya sido de su agrado. Esperamos poder atenderle muy pronto nuevamente.
4 out of 5
by Oswaldo from Bogota

Mucho ruido

Posted Nov 3, 2015 on Hotels
Mucho ruido, los bares de la zona, los gritos de las personas y el ruido del trafico de la avenida nonpermiten descansar comodamente, deben insonorizar la ventana de la habitacion, gracias
Comment from Hotel Management
Jan 30, 2016 by Helena, Hotel Management
Estimado Oswaldo, Sentimos mucho que su estadía haya sido afectada por el ruido exterior. Estamos trabajando para mejorar esto y que nuestro huéspedes puedan tener un buen descanso. Lo esperamos en Eco Star muy pronto.
4 out of 5
by Oswaldo from Bogota

La unica incomodidad es el ruido desde la calle

Posted Nov 3, 2015 on Hotels
Mucho ruido en las habitacionesnpor causa de los bares que rodean al hotel y los carria que transitan la avenida, falta insonorizar las habitaciones.
Comment from Hotel Management
Jan 30, 2016 by Helena, Hotel Management
Estimado señor, Muchas gracias por su calificación. Lamentamos que el ruido de la calle haya sido un problema para su buen descanso. Estamos evaluando distintas alternativas para poder mejorar este inconveniente. Esperamos tenerlo aquí otra vez muy pronto.
5 out of 5
by A verified traveler

Perfect in the heart of Ibague

Posted Oct 14, 2015 on Hotels
The hotel services and all attention was perfect: receptionists, waitress, security guard and room cleaners. All of them were very nice people.
Comment from Hotel Management
Jan 30, 2016 by Helena, Hotel Management
Dear Guest, We are very happy to hear that your time at Eco Star was pleasant and the attention was to your satisfaction. Reviews like yours keep us motivated to work hard every day in order to improve and maintain high quality standards.
5 out of 5
by Oscar from bucaramanga

estadía comfortable

Posted Aug 11, 2015 on Hotels
Excelente ubicación, atención amable, buen desayuno.. todo excelente..