We stayed here upon the recommendation of a friend who had been here previously. It is about 15 minutes from Otavalo, a very famous market in Ecuador. The grounds are beautiful, as is the painting-perfect view of the volcanoes and mountains in the area. It is like stepping into a beautiful postcard. The staff is hard-working and conscientious. Both the manager (Jorge) and the owner (Betti) went out of their way to ensure our happiness and satisfaction. We enjoyed talking with both of them
The food is served at tables that accommodate all the guests and one of our favorite things was meeting other travelers who were there and sharing our experiences. We were lucky to have met such a great group of people.
Room prices are high by Ecuadorian standards and perhaps high even by US standards. Lunch and dinner are also too expensive, especially lunch. They do not offer a choice of food selection and it is mostly vegetarian. The food was well made and presented, but not a good value for the price.
Pro-trip: Take the "Craft Villages" tour which is a full day of touring multiple places and it's not at all "touristy." In fact, their website undersells the value of this tour, which was a highlight for us and it was very well priced. We highly recommend this day-trip arranged by Casa Mojanda
Pro-Tip 2: Get a room with a fireplace, which they will light while you are at dinner. Well worth it!
Pros: The scenery, the managers/hosts, attention to detail, day-trip called "Craft Villages", giant hot tub, great room with fireplace.
Cons: Room prices & restaurant prices are high, compared to other Ecuadorian locations. Be sure of extra charges for Paypal, tax, service, and credit cards
Location: See the market in Otavalo, even if it's Sunday. Also, the Parque de Condor is well worth the visit. And be sure to take the "Craft Villages" tour.