Ratings based on 115 Verified Reviews

3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Morristown, NJ

Absolutely Fabulous Time

Posted Sep 14, 2017
Pros: Everything - staff, room, pool, spa, location
Cons: Nothing - we had a perfect stay
The hotel was wonderful! Check-in was a breeze with the staff being very friendly and helpful. I had also emailed them about getting from the airport and they were very responsive suggesting that a taxi was probably the best option at about 15 euro but buses are also available. Our room was bright and clean with a nice balcony overlooking the harbor. The pool was beautiful, again overlooking the harbor, with a nice bar and food service. Free breakfast was included with the room but due to jet lag we overslept and missed this so I can't comment on it. The location, while not so close to the old town and main beach area, was near many good restaurants in the front and a very short walk to a beautiful and quiet beach out the back entrance - we had a very nice walk and lunch here one day. You can easily walk to the old town and shopping district in about 20 minutes. There is also a water taxi right across the street from the hotel that will bring you to town for under 3 euro per person, even cheaper if you buy a round trip. The day we checked out we were not meeting our boat until 6pm so we were able check our bags at the front desk and use the spa (for free) to have a locker and use of the showers. It was so relaxing just sitting poolside or in the beautiful courtyard until it was time for us to depart. Everyone was so helpful and pleasant to deal with. And while not cheap it was the best value we found. Highly recommended - I will be staying here again when I return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to the harbour just renewed

Posted Aug 23, 2017
Good experience ,clean hotel. Single rooms have twin size beds so make sure you book the right bedroom.
5 out of 5
by Lysandra

This traveler left a rating score only Posted Jun 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Friendly staff, close to everything!

Posted Oct 16, 2016 on Orbitz
Pros: Friendly staff. Helpful front desk. clean
Cons: One big king sized bed instead of 2 juniors together.
Location: Right next to the port. Only a few minutes drive to Dalt villa area
Great experience here. Friendly staff, hotel was in a nice location. I only wish that the bed was not 2 junior sized beds put together. A few other hotels in spain were the same way strangely. Overall great experience. Price was reasonable
Comment from Hotel Management
Oct 25, 2016 by Margot, Hotel Management
Thank you very much for your kind comments. It has been a pleasure to have you with us and we are very happy to know that you enjoyed your stay. Come back and visit us again soon.
5 out of 5
by A verified traveler

Great Location for everything.

Posted Oct 10, 2016 on Hotels
I had a wonderful relaxing time, my hotel room was very quiet even though there were still many parties happening in Ibiza. With the Yacht club in front of the hotel and many more options around the harbour for dining. A lovely breakfast at the Hotel in the morning with a good cup of coffee overlooking the Port of Ibiza.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you very much for your kind comments. We are glad to know that you have enjoyed your stay with us. Come back soon to visit us.
4 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thanks for stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hitel

Posted Sep 21, 2016 on Ebookers
Man who delivered room service food brought cold chips then charged me for both chips and had an awful sarcastic attitude. Same guy people mention about his attitude before. Shame. Shame
Comment from Hotel Management
Sep 27, 2016 by Margot, Hotel Management
Thank you very much for your comments. Many felt the problem with the room service. We apologize. We take note to correct it. Best regards.
2 out of 5
by A verified traveler

Would never reccomend this Hotel

Posted Sep 19, 2016
Pros: NOTHING!!
Cons: Service! Rooms were plain, single beds, towels were brown the list could go on forever
The only nice person in the place was the loverly lady who checked us in. The rest of the staff were so rude. there was absolutely no atmosphere and we felt like we were an inconvenience. Bar staff had no idea how to make cocktails... no one smiled or even acknowleged you if passing you.
Comment from Hotel Management
Sep 19, 2016 by Margot, Hotel Management
We are sorry that your stay at the hotel was not pleasant. We take note of all complaints. We hope you revisit Ibiza.
4 out of 5
Recommended
for Everyone
by A verified traveler from Telford UK

Good hotel - but nowhere to put your stuff.

Posted Sep 18, 2016
Pros: All the staff were really friendly and helpful. The view over the marina to D'Alt Vila is amazing. Poolside DJ.
Cons: Shelves/drawers to put your stuff in. Quicker turnaround for laundry. Minibar shut in wardrobe got too hot and contents were not that cool.
Location: Right next to the boats to Ibiza town and Formentera. Shops, restaurants and ATMs nearby. Short walk to Talamanca beach. 15 minutes walk from Pacha.
My first impression on arriving was how I was going to unpack. There was very little storage space, virtually no shelves and no drawers at all. In the end I kept my shoes on the balcony and any clothes that didn't need hanging in my suitcase, also on the balcony. The minibar is shut away in the wardrobe depriving you of even more space. This also makes the inside of the wardrobe get very hot with the result that the drinks in the minibar are not that cool. The room itself was very clean, the air con worked a treat and the bed was comfortable. I was in a single room and these are at the back of the hotel so you miss the view over the marina. The other thing you miss is the scorching sunlight in the afternoon which is definitely a plus and makes it refreshing to sit out there with a drink in the evening. The breakfast just seems to be a cold buffet when you first walk in but there are bacon, eggs and omelettes available tucked away round the corner. You can have breakfast out on the terrace or inside the restaurant. The pool is not very deep and not that good for a workout but the DJ is great and there is some chill out music when he is off duty. There is a gym and spar if you need to work out. All kinds of beauty treatments and massages are available in the spa. Some of these are far from cheap though. There is no lifeguard at the pool and this fact is indicated on the information board, but parents bringing children need to be vigilant.
Comment from Hotel Management
Sep 20, 2016 by Margot, Hotel Management
Thank you very much for your kind comments. We hope you enjoyed your stay in Ibiza. Single rooms are cheaper but of course smaller. All staff working in the pool has the courses rescue, therefore it is always guarded. Come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view of the marina, close to nightlife

Posted Sep 15, 2016 on Orbitz
I had a great stay! Staff was welcoming, the views were incredible, and many bars and restaurants close by.
Comment from Hotel Management
Sep 16, 2016 by Margot, Hotel Management
Thank you very much for your kind comments and photo. We are happy to hear that you enjoyed your stay with us. Come back soon to visit us.