Ratings based on 108 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Valerie from Erskine

Posted May 24, 2016 on Hotels
enjoyed food and close to beach location, room a little tired, could hear tv sounds next door very clearly.
Comment from Hotel Management
Jul 15, 2016 by Intertur Hotels, Hotel Management
Dear guest Thank you for your feedback. We will take note of all your comments for when we are making improvements. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Hull

Great for families

Posted Sep 20, 2015
Pros: Friendly staff, excellent food in restaurant, location.
Cons: Parking was a nightmare, not paying for WiFi
Location: Es Canar is great for chilling and relaxing, visit the Jacaranda Lounge, excellent service and food, gorgouse surrounding right on the beach.
This room was booked for my father in law staying on his own as we had booked an apartment in the same resort, staff were excellent and the food served in the restaurant was also excellent in fact we ate there a few times ourselves. Hotel was very busy with lots of children who were catered for by the staff and hotel facilities, slight issue with lifts due to the anount of people, you could end up waiting quite a while if you were on the upper levels. Reasonable walk into Es Cannar and right on the beach, quite a few rooms had sea view balconies. parking was very difficult so i would think twice if you wanted to have a car. Over all the hotel was very good especially for families, we love Es Canar due to the relaxed and chilled feel so certainly recommend the area and you could do a lot worse than stay here.
Comment from Hotel Management
Jan 28, 2016 by Intetrur Hotels Team, Hotel Management
Dear Donald Thank you for taking the time to post your review. We are pleased to hear that you enjoyed your stay with us and will takne note of your ideas for improvement. Kind regards Intertur Hotels Team
5 out of 5
Recommended
for Families
by A verified traveler from kent

Excellent hotel

Posted Jun 14, 2015
Pros: Clean good location pool not open until 9am so no towels put out early so everyone has a chance to sit by the pool
Cons: Free wifi
Haven't got a bad word to say about this hotel and its staff its in an excellent location on the beach 5 mins walk to small resort with good entertainment plent for kids to do buffet with something for everyone we hired a car and traveled the whole island but there is plenty to do for kids at the hotel and different beaches very close to hotel Hotel is very very clean and staff very helpful and hard working Don't forget to visit the hippy market go early though as gets very crowded Would recommend this hotel had a fantastic time here
Comment from Hotel Management
Jun 22, 2015 by Intertur Hotels Team, Hotel Management
Dear kent. Thank you very much for your review. We are proud to hear that you had an excellent stay in our hotel. We cannot wait to see you again. Best regards
2 out of 5
by lou from London

Not for me...

Posted Oct 1, 2014 on Hotels
The hotel was cheap/good value so wasn't expecting much. Our room overlooked a car park, and was fairly dated. The staff all seemed nice enough. It was a hotel for families or older couples, so not really for us.
Comment from Hotel Management
Feb 14, 2015 by Intertur Hotels, Hotel Management
Dear guest Thank you for your review. We are sorry to hear that you felt that the Htel was not for you but we do tend to receive more families at this particular property. W will take all your comments into consideration when making future improvements. Kind regards Intertur Hotels Team
4 out of 5
Recommended
for Everyone
by A verified traveler from es cana

Good hotel good staff close to what we wanted

Posted Sep 15, 2014
Good staff clean rooms and pool area would recommend as a family hotel
Comment from Hotel Management
Jun 13, 2015 by Intertur Hotels, Hotel Management
Dear guest Thank you for your kind review and for recommending this Hotel for other families. Kind regards Intertur Hotels Team
5 out of 5
by ChelleT from County Durham

Fantastic Family Hotel

Posted Sep 5, 2014 on Hotels
Just returned and we had a lovely stay at the Miami. Food was of excellent standard and good quality. Staff were always happy and friendly and happy to help with anything. Kids club twice a day in cool air con area is a blessing as is the kids pirate pool and play park. Kids disco at 8.30 a little late but then entertainment at 9.30, some like the Chinese acrobats were excellent, some were a little to be desired but hey. Go out to the fun fair. Mondays evening Hippy Market was unique and chilled if you go after 10.30 when the tourist have left.
Comment from Hotel Management
Feb 14, 2015 by Intertur Hotels, Hotel Management
Dear guest Thank your for your excellent review. We are extremely pleased to see that you had such a good holiday with your family and found our services to be of a good standard. We hope to be able to accommodate you again in the not too distant future. Kind regards Intertur Hotels Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Great location!

Posted Aug 21, 2014
Pros: The location.
Cons: Vegan/Vegetarian options clearly labelled and group together. Bins in pool area emptied on a more regular basis.
Location: On the beach!
Comment from Hotel Management
Aug 1, 2015 by Intertur Hotels, Hotel Management
Thank you for taking the time to rate us on this website. We look forward to seeing you again in the future. Kind regards Intertur Hotels Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Merseyside

Nice hotel right on the beach.

Posted Aug 11, 2014
The only bad thing was the way everyone left their towels on the sun beds at the end of the day so there were never any free beds. We eventually got a couple when someone went home. The hotel should not allow towels to be placed on the beds until 9am every day
Comment from Hotel Management
Aug 1, 2015 by Intertur Hotels, Hotel Management
Dear Linda Thank you for your kind review. Sincé your last visit we have taken measures and changed the sunbed situation which seemed to work quite efficiently. We hope to see you again in the future. Kind regards Intertur Hotels Team
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Close to beach and everything else you may need!

Posted Aug 11, 2014
We went as 3 adults and 1 child; me and my 10yr old, my mum, brother and a friend of mine. The hotel was lovely and they had a good selection of foods for the whole family. My son loved the hamburgers and hotdogs! Typical 10 yr old. I loved the freshly cooked food that was cooked on a grill like giant prawns and salmon - love my seafood. My mum and bro are vegetarians so they had loadsa salads and lots of veg paella as well as seafood paella. We went to eat out a couple of nights at restaurants near by and we all agreed that the hotel food was far superior! We were hoping to eat some authentic food at the restaurants that were on the beach but the menus were all the same and over priced. If you do decide to eat out at these places your safer option is ordering pizzas and pasta. The pool was lovely but unfortunatly people (not Germans, English) leave their towels out on sunbeds over night so they maintain the same and best beds! It thoroughly annoyed me, i dont have a problem with people waking up early to do it but this was not the case. So unless you arrived their 2 wks before you have no chance of getting a decent sunbed! Because of this probelm we found a lovely private Morrocan lounge pool (10€ sunbed) called Jacaranda (i think) which had a lovely pool bar in the pool. The hotel was very accomadating. My mum and bro needed to swap rooms which they did. Only 1 bad point is that we had a faulty fridge, 3 repair men came and nothing was sorted till day 4 ! (1wk hol)
Comment from Hotel Management
Aug 1, 2015 by Intertur Hotels, Hotel Management
Dear Vanessa Than you for your kind review. We are glad you found the food to be to your liking and that there was plenty of selection for all tastes. With regards to the sunbed situation, this was sorted out after your visit and seemed to work more efficiently. We hope you will give us the opportunity of accommodating you again in the not too distant future. Kind regards Intertur Hotels Team
5 out of 5
Recommended
for Families
by A verified traveler from Scotland

Excellent family hotel and holiday in great area.

Posted Jul 12, 2014
Pros: Kept the kids entertained from morning til bedtime with kids clubs, singing, dancing and evening entertainment. Food was great, good mix.
Cons: The rooms are really clean, housekeeping do an excellent job but the rooms are a little dated.
Location: Right on the beach of Es Canar but Cala Nova just a 5 min walk away is gorgeous with great places to eat & relax. The water is so clear & shallow.
Really great holiday, first time 'beach holiday' for our kids (6 & 7) it ticked all the boxes. The team of staff work so hard and always do it with a smile and chat. Kids loved the entertainment, pool, pirate ship, food and proximity to beach. We didn't book a transfer and took taxi aprox 38 euros each way taking about 30 mins. Down sides . . . tiny ones really, rooms could do with a wee bit of modernisation and a lot of saddos put their towels down on sun beds the night before. You know who you are! Big thanks to the entertainers, how they can smile through another club dance as if it's the first time singing it I don't know but the kids love it! And to the lovely lady who cleaned our room each day she was so lovely.
Comment from Hotel Management
Aug 1, 2015 by Intertur Hotels, Hotel Management
Dear guest Many thanks fot your excellent post. We are so pleased to hear you and your family enjoyed your holiday especially the children. The towel situation seems to have been sorted now so we don´t expect to have this issue in the near future. We hope to see you again in one of our Hotels. Kind regards Intertur Hotels Team