Good hotel, excellent location and staff.
Posted Oct 8, 2016
Overall we had a very good holiday, the staff work hard and are helpful. Our seaview room was on 6th floor (621) and had a lovely view. The rooms are not large, but typical for Spanish hotels of this standard. There are "massage" showers in the bathrooms, however there is insufficient water pressure to experience these at their best. We had ours checked as we didn't think it was working properly, but were told that's how it is. Beds were very comfortable.
The breakfast offer in the restaurant was good but we didn't like the hot food options on the buffet in the evenings, which often looked dry and some we did have were quite tasteless. People therefore used the grill where meat is cooked to order, and whist this was good, you had to queue for it. There was a lack of fresh vegetables, with frozen, mixed veg often used. The desserts were very poor, with most items being cakes, tarts etc with whipped cream. There is a cheese board, but I did comment that after 8 nights, it had the same cheeses on it every night, and only a blue cheese and manchego. The next night there were 4 cheeses! We usually ate at about 8.30-9. We did not like the setting for the Japanese restaurant with it's plastic tables & chairs.
This is not a good hotel for people with mobility issues, difficult to avoid steps. The main lifts finish 2 levels above the pool level, no lifts to levels below the pool.
Evening entertainment average and lacking variety, just lots of singers.
Comment from Hotel Management
Oct 10, 2016 by Hospitality Manager, Hotel Management
Thank you very much for sharing your experience in our Palladium Cala Llonga. We are delighted knowing you have enjoyed in terms of Location, staff, food specially breakfast and seaview room. Thank you for your suggestion about desserts, we will keep it in mind for make some improvements. Concerning the lift, people who has mobility issues can use a platform from -1 to pool bar and from the pool bar to the swimming pool, our staff try to help everyone who need it!
We are looking forward to having you with us! It is very important the opinion of our guest. Once again, thank you!