Ratings based on 11 Verified Reviews

3.1 out of 5
50% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bristol

Lovely hotel

Posted Oct 2, 2017
Booked to stay for a couple of days. Landed up booking for a vouple more days. Staff friendly loved the hotel ( stayed in sister mersoy bellavisra just around corner) Room was lovely. Great pool area. Plenty food great choice although im fussy and stuck to basics. Would definatley return
1 out of 5
by A verified traveler from London

DISGUSTING AND DIRTY AVOID

Posted Aug 29, 2017
Do not go here it's not a 4 star barely a one, the "Jill" review on Trip Advisor is fake and put on by the hotel. They have an ant infestation in the food hall, there is no al a carte and definitely no double beds in the rooms. The food is horrible and not kept at the correct temperature, the housekeeper doesn't come and no supervised kids club or any entertainment.. AVOID AVOID AVOID
5 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

Beautiful Hotel with an Aquapark

Posted Jul 1, 2017
Pros: Aqupark
Location: Perfect location. At the center of Icmeler and 150 meters to the beach.
Checked in very quickly. Service and staff is very good as well as the food. We enjoyed the Aquapark. Hope to go back.
Comment from Hotel Management
Jul 17, 2017 by rersoy76, Hotel Management
Thanks for your review and praising the location, staff and Aquapark. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Very good hotel with Aquapark

Posted Jun 24, 2017
The hotel enjoys a great location. The service is good, the food is good... hotel has an aquapark which is fantastic. Will come back.
Comment from Hotel Management
Jul 3, 2017 by Mersoy E. , Hotel Management
Thank you for your womderful review and praisng the location, the service and tha Aquapark. Hope to see u again.
2 out of 5
by A verified traveler from Hampshire, England

Disappointing

Posted Jul 22, 2012
Pros: Attached Hairdressers
Cons: Lack of indoor eating area with air conditioning turned on.
Did not have a warm welcome. Only the entertainment (animation) group showed any enthusiasm and friendliness - a big thank you to Okan, Nano, John and Hakan. The Mersoy Exclusive hairdressers offered excellent service and I can recommend a new hairstyle by Ihan.
2 out of 5
by A verified traveler from Oslo, NO

Stay away

Posted Jul 26, 2011 on Hotels
Besides the location. This is a hotel that does not live up to information given on website or via hotels.com. It is a 2-star hotel. This is based on i.e: - Poor information when check in - Unsteady elevator - Small room with poor pillows. - Urin smell in main area (near the computers) - Small and dirty pool
2 out of 5
by A verified traveler from Strasbourg

Je déconseille, hôtel en mauvais état

Posted Aug 18, 2017
Chambre sale, Acceuil moyen !! On m'a proposé une petite chambre alors que j'ai réservé une chambre familiale, ensuite on m'a proposé une chambre loin du complexe à proximité des toboggans, bref j'ai du changer 3 fois de chambre !!!
3 out of 5
by Ali

Beklenti yüksek olmasın

Posted Aug 6, 2017 on Hotels
Facebook ve rezervasyon sitelerinde gösterilen resimlerle alakası yok.3 bloktan oluşuyor ve en iyisi C blok,resimlerde C gösterip sizi A'ya atıyorlar.Havuzda şemsiye dahi yok.resimlerde plaj resmi var ama otelin plajı yok denize sıfır değil.kısa yürüme mesafesiyle ücretli plaja giriyorsunuz(şezlong başına 10 tl).yemek kalitesi düşük.stajer çalışanlar otelin en büyük artısı,iyi hizmet ediyorlar,onlar olmasa işler bu kadar şeye rağmen tıkırında gitmezdi.reaksiyon hızı düşük,örneğin asansör arızalandı sonraki 2 gün kullanamadık.asansör olmasa da olur ama bu gibi konular hizmet kalitesinş gösteriyor.balkonda elbise kurutacağınız basit bir askılık dahi konulmamış.
5 out of 5
by A verified traveler

Dengeli

Posted Jul 11, 2017 on Hotels
otel fiyatı sunulan imkanlara göre oldukça makul, denize yürüme mesafesinde, odaların günlük olarak temizlenmesinden memnun kaldık, ilave yatak isteğimiz ücretsiz karşılandı.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2017 on Hotels