Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of Microtel Inn by Wyndham Broken Bow

2 out of 5
Microtel Inn by Wyndham Broken Bow
1701 S Park Dr, Broken Bow, OK

Reviews

6.6
Rating 10 - Excellent. 118 out of 486 reviews" "
Rating 8 - Good. 125 out of 486 reviews" "
Rating 6 - Okay. 92 out of 486 reviews" "
Rating 4 - Poor. 83 out of 486 reviews" "
Rating 2 - Terrible. 68 out of 486 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and breakfast was hot and stay was quiet would stay again.
Stayed 1 night in Apr 2024
Response from sarah on Apr 16, 2024
Hi BryanWe Really appreciate for your time and great review.we glad that you had a wonderful stay with us.Definitely we look forward to seeing you again for your next stay.

2/10 Terrible

Shelby

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn't let me get a refund. Had a family emergency. Place smelt terrible and was not the cleanest.
Stayed 1 night in Apr 2024
Response from sarah on Apr 16, 2024
Hi shelbysorry for inconvenience.Upon your check in you notified us that you had a emergency so front desk told you to cancel the reservation through expedia.you called expedia and they did not give you refund not the Hotel.you change your mind and told my desk that we are going to check in need to take a showerand leave.you did used the room.

10/10 Excellent

Jeromy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, clean and good breakfast. Very friendly staff too.
Stayed 1 night in Apr 2024
Response from sarah on Apr 13, 2024
Hi JeromyThank you so much for your time and great review.we glad that you had a pleasant stay with us.Definitely we look forward to see you again for your next trip to Broken Bow.Thank you

10/10 Excellent

Richard

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff
Stayed 1 night in Apr 2024
Response from sarah on Apr 10, 2024
Hi Richardwe really appreciate for your time and good review.we glad that you enjoyed your stay.Definitely we look forward to see you again for your next visit.Thank you

10/10 Excellent

Tim, WENTZVILLE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 4 nights in Mar 2024
Response from sarah on Apr 7, 2024
Hello TimThank you so much for your positive feedback.we are glad to hear that you had a pleasant stay with us.we look forward to seeing you again for your future stay.thanks

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
They made me wait for over 30 mins at 2:00 am
Stayed 1 night in Mar 2024
Response from sarah on Apr 1, 2024
Hello JessicaSorry you had a wait upon check in but it was not 30 minutes wait. Unfortunately you could not stay with us because we have NO PET POLICY and you had a dog with you so was given you full refund by Expedia same day.

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in process was delightful and our host was very friendly.
Stayed 1 night in Mar 2024
Response from sarah on Mar 31, 2024
Hello JacquelineWe really appreciate for your time and good review to tell us about your great experience.we glad that you had a wonderful stay with us.we pleasure to see you again for your future stay.

8/10 Good

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
got us in last minute
Stayed 1 night in Mar 2024
Response from sarah on Mar 26, 2024
Hello kiraThank you so much for your time and good review.we glad that you and your family had a pleasant stay.we look forward to seeing you again.Thank you

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from sarah on Mar 18, 2024
Hello AprilThank you for providing a positive review and your time.we glad that you and your family had a great stay.Hopefully we will forward to see you all again.Thanks

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Amenities
Price and location
Stayed 1 night in Mar 2024
Response from sarah on Mar 16, 2024
Hello JonThank you for your time and review.we glad that you did find good location.

8/10 Good

Amadeo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Breakfast can be much better though. Coffee not that great.
Stayed 2 nights in Mar 2024
Response from sarah on Mar 12, 2024
Hello AmadeoThank you so much for your time and good review.we glad that you had a nice stay and glad to hear that ourhotel was clean and nice.Thank you

4/10 Poor

Gregory

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from sarah on Mar 16, 2024
Hello gregorysorry you weren't satisfied during your two nights stay.we had inform you that we did not have a Handicap room available because we had wedding party already reserved that room. upon your check in day being helpful we did give you a downstairs room.

8/10 Good

Jimmie

Traveled with family
Staff was welcoming and friendly
Stayed 2 nights in Mar 2024
Response from sarah on Mar 12, 2024
Hello JimmieThank you so much for your time and wonderful review.we glad to hear from you about our friendly staff.we are definitely look forward to seeing you again for your future trip.Thank you

10/10 Excellent

Arun Kumar Ramashankar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about this place!! Nothing to complaint about.
Stayed 1 night in Mar 2024
Response from sarah on Mar 7, 2024
Hello Arun kumarThank you so much for your time and good review.we glad that you had a wonderful stay.definitely we will see you again for your future trip to Broken Bow.Thank you

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 4 nights in Jan 2024
Response from sarah on Jan 28, 2024
Hello BruceThank you so much for your time and feedback.we glad that you had a great stay.we look forward to see you again for your next visit.Thank you

10/10 Excellent

Ralph D

Liked: Cleanliness, staff & service, room comfort
Met our needs
Hotels needs many updates. No breakfast but clean and comfortable. Hotel met our needs
Stayed 2 nights in Jan 2024
Response from sarah on Jan 20, 2024
Hello RalphThank you for taking the time to write a review and share your feedback. We glad that you had a great stay.we do serve complimentary Breakfast. We thank you for your compliments regarding our cleanliness.Hopefully we will see you again for your future stay.Thank you

2/10 Terrible

Noah

Disliked: Staff & service, amenities
Front desk clerk was rude and the room was dirty.
Stayed 1 night in Jan 2024
Response from sarah on Jan 14, 2024
Hello NoahReally sorry for your inconvenience stay but i can not find your name in our check in system.thanks

4/10 Poor

Jeff

Traveled with family
They need to clean the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, room comfort
New Years Trip
Old fashioned hotel. Clean and staff were exceptional
Stayed 3 nights in Dec 2023
Response from sarah on Jan 6, 2024
Hello zacharyThank you very much for your recent stay at Microtel inn.we greatly appreciate for your time and good review. we will definitely see you again for your next trip to Broken Bow.Thank you

10/10 Excellent

Manuel

Stayed 1 night in Nov 2023
Response from sarah on Jan 28, 2024
Hello ManuelThank you for your time and good feedback.we glad that you had great stay.thanks

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from sarh on Nov 18, 2023
Hi AmberThank you so much for your time and good feedback.we glad that you had a great stay.we will see you again for your next trip to Broken Bow.Thank you

4/10 Poor

Carolyn Sue

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotels we’ve ever stayed in. Had a molded stink smell. Limited towels and wash cloths. This was our first time to Broken Bow.
Stayed 2 nights in Nov 2023

2/10 Terrible

Deborah

Traveled with family
We were unable to stay. When I booked, I asked for pet friendly. Since microtel doesn’t allow pets, we had to stay across the road. I tried to cancel, but the app wouldn’t allow me to cancel last minute.
Stayed 1 night in Nov 2023
Response from sarah on Nov 9, 2023
Hi deborahwe apologize that you were upset with our No pet policy.you should have been inform by expedia and listed on our expedia web page.we did inform you to call expedia to get your full refund.Thank you

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
Didn't know what to expect but was great.
Stayed 1 night in Oct 2023
Response from sarah on Nov 9, 2023
hi stevenThank ypu for ypur time and good feedback.we glad that you had a great stay.definitely we will see you again for your future stay.

8/10 Good

Chuck

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Safe, secure and clean.
Stayed 2 nights in Oct 2023
Response from sarah on Oct 10, 2023
Hi chuckThank you so much for your time and good feedback.we glad that you had a great stay.we will see you again for your future stay.Thank you

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2023
Response from sarah on Oct 10, 2023
HelloThank for your time and good review.we glad that your stay was good.

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is eh but the room was cozy and comfortable.
Stayed 1 night in Sep 2023
Response from sarah on Oct 10, 2023
Hi karenThank you for your review and time.we glad that you had a comfortable stay .

6/10 Okay

Kelly, Keller

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The lobby was hot.
Stayed 1 night in Sep 2023

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and we would stay again!
Very nice. Staff was nice
Stayed 1 night in Sep 2023
Response from sarah on Sep 24, 2023
Hi Cindy Thank you so much for your time and real feedback.we glad that you had a great stay.Hopefully we will see you again for your next trip to Broken bow.Thanks

6/10 Okay

Janet

Traveled with partner
Liked: Staff & service
It was just okay, nothing special. The hotel looks better on the outside than inside, needs a little fixing up. Breakfast needs to be upgraded.
Response from sarah on Sep 24, 2023
hi janet sorry about your inconvenience stay.we will try our best to improve.

10/10 Excellent

Yusuf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n safe
Stayed 1 night in Sep 2023
Response from sarah on Sep 24, 2023
Hi YusufThank you for your time and good review.we glad that you had a great stay.we will see you again for your future stay.

4/10 Poor

Lela

Disliked: Staff & service, property conditions & facilities, room comfort
Bed were like sleeping on rocks rooms too small , staff not so friendly breakfast was waffles or toast or cereal
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy Jo, CHEYENNE

Traveled with partner
Liked: Amenities
Great place to stay! Quiet, clean, comfortable & room was really nice! The host (owners) were so kind! Definitely a place to stay! ❤️
Stayed 1 night in Aug 2023
Response from sarah on Aug 23, 2023
Hi KathyThank you for sharing your feedback.We appreciate for your time and good review.we glad that you had a great stay.Definitely we will see you again for your next stay.Thank you

8/10 Good

Karla

Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
My husbaand and i made a spontaneous decision to visit the area. We were welcomed upon arrival, although it was quite late by the time we got there. The establishment is clean and our room was comfortable. Friendly staff and easy assess to hotel.
Stayed 1 night in Aug 2023
Response from sarah on Aug 21, 2023
Hi MaryReally appreciate for your time and real feedback.we glad that you enjoyed your stay.I am happy to hear that about our friendly staff and Cleanness.we hope to see you again.Thank you

10/10 Excellent

Eleanor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, friendly
This hotel was a very nice place to come back to after a long day! The rooms were small but clean, and the bed was comfortable. Great water pressure in the shower. The free breakfast in the charming, plant-filled lobby had a wide array of options. The owners were welcoming and had great suggestions for things to do in the area. Would definitely stay here again!
Stayed 2 nights in Aug 2023
Response from sarah on Aug 21, 2023
Hi EleanorThank you so much for your time and real good review.we glad that you had a wonderful stay.Good to hear that about our services and Hospitality.we are definitely welcoming you for your next visit.Thank you

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel, the staff is friendly and easy to talk to. All a round a great stay experience!
Stayed 2 nights in Aug 2023
Response from sarah on Aug 16, 2023
Hi TylerThank you so much for your time and good feedback.we glad that you had a wonderful stay.we Hope to see you again for your next trip.Thanks

2/10 Terrible

Dakota

There were bugs in the room and in the bed I had to leave couldn’t even stay
Stayed 1 night in Aug 2023
Response from sarah on Aug 16, 2023
Hi DakotaSorry for any inconvenience.our property get pest control every month and we did not found any issues.thanks

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was squeaky clean! The only thing we didn’t like was that the room was very small so we felt cramped. But it was a “micro” hotel so we shouldn’t have expected anything bigger…
Stayed 1 night in Aug 2023
Response from sarah on Aug 16, 2023
Hi Mary Thank you for time and your opinion.we glad that you understand about room size and everything.thanks

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay this past weekend at this establishment! It was everything i was expecting plus more! The service we received was absolutely wonderful and the staff were so so kind and friendly ❤️
Response from sarah on Aug 8, 2023
Hi HeatherThank you so much for your time and five star review.we really appreciate for that.we glad that you and your family had a great stay.we hope to see you all again.Thank you

10/10 Excellent

ruben

Liked: Cleanliness
Good
Stayed 1 night in Aug 2023
Response from sarah on Aug 7, 2023
hi RubenThank you so much for your time and good review. Hopefully we will see you again for your next visit.Thanks

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini vaca
We had a great stay here staff very friendly will stay here again ❤️
Stayed 1 night in Aug 2023
Response from sarah on Aug 7, 2023
Hi Ashleywe appreciate for your time and good feedback.we will definitely see you all again.Thank you

2/10 Terrible

Teresa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly however, the inside of room was outdated and had full mirrors on the back wall above the bed. This is a personal thing for me and I just feel like I should write this review to let others know in case it is an issue for you as well. The manager/owner did refund my money well after the cut off time and I am appreciative of that.
Response from sarah on Aug 3, 2023
Thank you for your opinion but we never had a issue about the mirrors because it is a brand standard across the All Microtel Brand by Wyndham.our pictures are posted on our website.

6/10 Okay

Brent

Traveled with family
Stayed 1 night in Jul 2023
Response from sarah on Aug 8, 2023
hi Brent we really appreciate for your feedback and your time.

6/10 Okay

Larry

Stayed 1 night in Jul 2023
Response from sarah on Aug 8, 2023
Thank you for your time and your opinion.

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Over priced.
The price I paid for this room was outrageous. This was a 2 star hotel. The staff was exceptional. The quality was not.
Stayed 1 night in Jul 2023

4/10 Poor

Mary

Stayed 2 nights in Jun 2023
Response from sarah on Jul 6, 2023
sorry for your inconvenience stay.we will try to do best for your future stay.thanks

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean property. Quiet. Kind of at the edge of town so not so congested with traffic.
Stayed 2 nights in Jun 2023
Response from sarah on Jul 3, 2023
Hi JasonThank you so much for your time and five star rating for our Motel.we glad that you had a great stay.Hopefully we will see you again for your next visit.Thank you

2/10 Terrible

Leslie

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When making my reservation I was unable to add my children to the amount of people staying so I made my reservation anyways bc the room I selected was for 2 queens and a pullout sofa, plenty room for 6. Upon arrival the lady who was checking me in asked check in info and I told her the reservation says 2 but I was unable to add my children when making my selections, but there would be 6 total. Instantly she said I can not rent you a room for 6 people. Confused instantly bc I have never had this issue anywhere!! She said I am canceling your reservation you have to find another hotel.. mind you we just traveled over 3 hours & now have no place to stay, then she says if you don’t like what I am telling you call our reservation number! Ummm, NO! Why would I want to stay after the rude unprofessional behavior bc I definitely don’t want to stay in a hostile environment with my kids…. So we went right next door where they were HAPPY to have us and gave us a discount for all the insanity we had already suffered and saved the day & our trip!!
Stayed 1 night in Jun 2023
Response from sarah on Jun 26, 2023
we understand your situation that you were upset about the amount of people allowed in the room.we have to follow certain policy of our management.we greatly apologize to you.