Superior Room, 1 King Bed, Non Smoking, Hot Tub | Pillowtop beds, blackout drapes, bed sheets
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Reviews of Motel 6 Rigby, ID

2 out of 5
Motel 6 Rigby, ID
425 Farnsworth Way, Rigby, ID

Reviews

7.8

Good

Rating 10 - Excellent. 253 out of 827 reviews" "
Rating 8 - Good. 321 out of 827 reviews" "
Rating 6 - Okay. 157 out of 827 reviews" "
Rating 4 - Poor. 61 out of 827 reviews" "
Rating 2 - Terrible. 35 out of 827 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

LaNae

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to have a place to stay in Rigby. Hotel is of course a bit basic, but comfortable and clean.
Stayed 3 nights in Apr 2024
Response from Motel 6 Rigby Management Team on Apr 15, 2024
Thanks for your review! We are happy to hear that you enjoyed your stay with us! Thank you for your feedback!

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and very good shape but coffee area still not open at 740 even though advertised to item at 700 am. Overall was a nice, quiet, convenient stay.. Good value for the dollar.
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Apr 15, 2024
Hello,We are happy to hear that you found your stay with us satisfactory. Thank you for the feedback about our property!

8/10 Good

Kathi

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was very clean and accommodating. Our only complaint was the checking in procedure for after hours. The stated instructions did not work and we wasted a lot of time trying over and over to use their phone instructions. If that happens, don't waste time, just call the number given, on your cell phone. Other than that, very positive stay and we will stay there again in the future.
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 29, 2024
Thank you for leaving a review!We appreciate the feedback and will work hard to fix the issues with our remote check in process. We are happy to hear that you enjoyed the rest of your stay with us!

10/10 Excellent

James

Clean and chill
Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 29, 2024
Thank you for taking the time to leave us a review! We are happy to hear that you found your stay with us satisfactory!

10/10 Excellent

Carlors Gregory

Stayed 1 night in Mar 2024
Response from Motel 6 Rigby Management Team on Apr 15, 2024
Thank you for your review! We appreciate the positive feedback and are happy to hear you enjoyed your stay with us!

4/10 Poor

Nicole

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They say you get what you pay for. That was never more true than this hotel. The cleaning staff were sweet, considerate and attentive. The location was great, but those are the only positives from this stay. I would stay here again if it was only for 1 night and there was no other availability anywhere. Here's our experience in a nutshell..... Get to the hotel tried using the restroom only to find you couldn't close the door while sitting on the toilet. The toilet is also a childs one, so small and low to the ground. The toilet paper is inconveniently placed behind the open door right next to the shower. The only way to close the bathroom door was too stand in the shower. Why they didn't put a pocket door in I'll never know. They didn't provide any shampoo or a bath mat. Tried calling the front desk, noone answered. Placed an order to pick up shampoo from Walmart the next day. Remote was broken Bed was uncomfortable and kept sliding away from the wall causing pillows to fall. Had to fix that a couple times throughout the night . Apparently there is noone on the property at night as we tried to go get ice and water only to find the office/vending machine/ice machine locked up. The convenient store closes early so no luck there. We had to provide or had no access to basic stuff. I'm upset we weren't told ahead of time so we could be prepared. Never told there was no night clerk. Definitely not handicap friendly. No elevator. Not friendly to knees or back issues.
Stayed 5 nights in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 22, 2024
We are sorry to hear that you did not find your stay satisfactory. Please feel free to reach out with any other concerns about your stay.

8/10 Good

Lori

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
First time I have had to self check in. But it was easy and the person who walked me through it was very nice.
Stayed 2 nights in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 11, 2024
Thank you for taking the time to leave us a review! We appreciate the feedback and are happy that you enjoyed your stay with us! Safe travels!

8/10 Good

Tonya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Motel 6 Rigby Management Team on Mar 7, 2024
Thank you for your review! We are happy to hear that you enjoyed your stay with us!

4/10 Poor

Connor

Business traveler
Disliked: Cleanliness, amenities
Could be cleaner
Stayed 3 nights in Feb 2024
Response from Motel 6 Rigby Management Team on Mar 11, 2024
We are sorry to hear that you weren't satisfied during your stay with us. We will work hard to ensure that we are fixing the issues you experienced.

10/10 Excellent

Toby

Very clean and comfortable. Great value! Would stay again!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi TobyWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Jason

Stayed 1 night in Jan 2024
Response from Motel 6 Rigby Management Team on Feb 14, 2024
Thank you for taking the time to leave us a review. We appreciate the positive feedback and are happy to hear that you enjoyed your stay with us!

8/10 Good

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Response from Motel 6 Rigby Management Team on Jan 10, 2024
Thank you for taking the time to leave us a review! We appreciate the feedback and are happy to hear that you've enjoyed your stay with us!

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very clean and comfortable. Staff were very friendly.
Stayed 1 night in Dec 2023
Response from Motel 6 Rigby Management Team on Dec 28, 2023
Thank you for taking the time to leave us a review! We appreciate the positive feedback and are very happy to hear that you enjoyed your stay with us!

10/10 Excellent

Deb

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Response from Motel 6 Rigby Management Team on Feb 7, 2024
Thank you for taking the time to leave us a review! We appreciate the positive feedback!

10/10 Excellent

Deb

Great stay!
Response from Motel 6 Rigby Management Team on Feb 7, 2024
Thanks for your review! We love to hear that you enjoyed your stay!

10/10 Excellent

Deb

Great stay!
Response from Motel 6 Rigby Management Team on Feb 7, 2024
Thank you for your review! We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and appreciate the price.
Stayed 1 night in Dec 2023
Response from Motel 6 Rigby Management Team on Dec 6, 2023
Hello, thank you for taking the time to leave us a review! Your feedback is appreciated. We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Dawn, Coeur DAlene

Stayed 1 night in Nov 2023

10/10 Excellent

Deb

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Deb, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Jay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have nothing! No coffee, no soap, no lotion, no space to put anything up off the floor. We have stayed here every year, around this time of year and this place has never been so run down and uncaring. Never again will we stay here!!!
Stayed 1 night in Nov 2023
Response from Motel 6 Rigby Management Team on Nov 16, 2023
We are sorry to hear that you did not enjoy your stay with us. We will work on the issue at hand and make sure we improve. Thank you for taking the time to leave a review.

10/10 Excellent

Deb

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay!
Stayed 2 nights in Nov 2023
Response from Motel 6 Rigby Management Team on Nov 16, 2023
Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your stay with us!

8/10 Good

Henrique

Stayed 1 night in Nov 2023

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable overnight stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad in Rigby
Convenient to where we needed to be. Our front desk host was very friendly and informative. Our room was clean. Our bed squeaked every time you moved. No shampoo. The walls are paper thin...we heard everything going on during the night---and there were people loud in the hallway at 3:00 am.
Stayed 1 night in Oct 2023
Response from Motel 6 Rigby Management Team on Nov 3, 2023
Thanks for your review! We appreciate the feedback!

8/10 Good

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, the staff is friendly. The room was clean.
Stayed 1 night in Oct 2023
Response from Motel 6 Rigby Management Team on Oct 26, 2023
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Bradford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 1 night in Oct 2023
Response from Motel 6 Rigby Management Team on Oct 25, 2023
Thank you for taking the time to leave us a review! We appreciate the positive feedback!

10/10 Excellent

Diane

Traveled with partner
Liked: Amenities
Little things mean a lot, such as having a box of tissues in the room. But would suggest adding a clock to the nightstand.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
They didn’t have any shampoo or conditioner or soap. And no towels. Very basic room.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi LauraThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Oct 3, 2023
Thank you for taking the time to leave us a review! We appreciate the positive feedback!

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Oct 3, 2023
Thank you for your review! We are very happy to hear that you enjoyed your stay with us! Thank you for the feedback!

10/10 Excellent

DARREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Hello, Darren! Thank you for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us! We strive to provide a satisfactory experience at our property!

4/10 Poor

James

Stayed 1 night in Sep 2023

10/10 Excellent

James

Traveled with partner
This is a no frills, no closet, no chair, no toiletries, no hair dryer motel. But lots of room, clean, good staff made up for it.
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thanks for your review! We will make sure to let our staff know to keep up the good work!

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new motel good condition
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thank you for your review! We appreciate the positive feedback!

8/10 Good

unyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the motel 6.
Stayed 2 nights in Sep 2023
Response from Motel 6 Rigby Management Team. on Sep 26, 2023
Thank you for taking the time to leave us a review! We appreciate your feedback!

2/10 Terrible

Lesie

Disliked: Staff & service, room comfort
Worst service at a hotel i have ever had. Would not recomend this hotel to anyone
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
We’re sorry to hear that you did not find your stay with us satisfactory. We hope you’ll give us a second chance to live up to your expectations.

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Rigby Stay
It’s a decent hotel! It’s not super fancy, the jacuzzi tub was so nice, VERY relaxing to end our trip with. The blankets in the bed kept you warm but they weren’t too soft, pillows were nice. Bathroom had a weird and small set up, basically had to step into the shower to close the bathroom door and the toilet paper was behind the door.
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thank you for leaving us a review! We appreciate the positive feedback and are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, always smelled like cleaner walking through the front door. Room was updated and everything worked as it should. The staff was very friendly. We had no issues in the 3 nights we stayed. It was perfect for our visit and much better priced than other hotels in neighboring towns.
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Hello, thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your stay with us!

8/10 Good

Alondra

Traveled with family
Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 26, 2023
Thank you for your review! We appreciate the feedback!

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The beds were not comfortable so we didn’t sleep well but on the last night before we left for a long drive, someone’s fire alarm was beeping all night keeping us awake. Also the smoke alarm in our room would go off after showering when you open the door.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Martin

Stayed 2 nights in Sep 2023

8/10 Good

Josh

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 27, 2023
Thank you for your review! We appreciate the feedback!

8/10 Good

Filandia Larimar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Motel 6 Rigby Management Team on Sep 27, 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Oct 26, 2023
Thank you for your review! We appreciate the feedback!

8/10 Good

Ami

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Motel 6 Rigby Management Team on Oct 26, 2023
Thank you for taking the time to leave us a review! We appreciate your positive review! We are happy you enjoyed your stay with us!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean hotel that is nice, even without any frills. It is a great place, especially for the price. The staff members were very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Lori, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and park. No "office" sign out front to show where to sign in, but building and office looks good. Just a sign.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Adela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Motel 6 Rigby Management Team on Aug 24, 2023
Thank you for taking the time to leave us a review! We appreciate the feedback. We are very happy to hear you found your stay satisfactory.

8/10 Good

Xavier

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Motel 6 Rigby Management on Aug 24, 2023
Thank you so much for your review! We’re super happy to hear that you enjoyed your stay with us. We work hard to bring you the best experience possible and it makes our day to know we’re close!