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Reviews of Shilo Inns Idaho Falls

2.5 out of 5
Shilo Inns Idaho Falls
780 Lindsay Blvd, Idaho Falls, ID

Reviews

8.2

Very Good

Rating 10 - Excellent. 465 out of 1003 reviews" "
Rating 8 - Good. 276 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 66 out of 1003 reviews" "
Rating 2 - Terrible. 66 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Hotel close to I 15, convenient but some traffic noise as a result. Spacious parking. Facilities are somewhat dated but in a very clean condition. The free breakfast is in the attached restaurant with one selection off of menu options from oatmeal to pancakes and eggs to breakfast burrito or eggs and bacon or sausage. Not many nearby restaurant options for supper. Nice walking trail beside river.
Stayed 1 night in Apr 2024

4/10 Poor

Tammy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is run down and outdated, dead bugs on the bathroom floor. The pool looks better in the pictures, in person its not very clean and the ceiling tiles and peeling and chipped
Stayed 1 night in Apr 2024

6/10 Okay

Kelsie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The area around the hotel doesn’t have much to check out. But it was good for the 1 night we stayed on our road trip. It definitely hasn’t been updated throughout the years but it’s taken care of for the most part. The restaurant had great food though
Stayed 1 night in Apr 2024

8/10 Good

erick

Liked: Cleanliness
Disliked: Amenities
I booked this hotel for the airport shuttle. When my son got off the plane and couldn't find the shuttle we called the hotel ( me in texas and him in idaho) the phone number didnt work- just silence. I called the 1800 number again silence finally i got thrue to the front desk who said you're suppose to schedule the shuttle 24 hours ahead- i said it didnt say that on the website and she was the only one working so there was no one to drive the shuttle but maybe she could call a guy who was off that night. I told my son to get an uber. I am so angry
Stayed 1 night in Apr 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Just great location. Outdated establishment. Breakfast and staff were excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Too many potholes in parking lot and driveway
Stayed 1 night in Apr 2024

10/10 Excellent

Sung

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean, big, well furnished, with a very comfortable bed. Yes, the hotel is older and shows in some areas - i.e. low ceiling height in the hallways, layout of the room, no USB ports. But it is a very clean and comfortable hotel. I would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place and super quiet
Stayed 2 nights in Apr 2024

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was clean, staff friendly buy just an older hotel that needs upgrades! I would stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. It is showing some age. Must have been beautiful when it was new. Pool is very nice and large. Rooms are also big. Breakfast was great.
Stayed 1 night in Apr 2024

8/10 Good

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and nice. Price was excellent. Outside and parking lot looked a little rundown but overall our stay was excellent for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

dale

Traveled with partner
Liked: Cleanliness, staff & service
Older property that could use some upgrades. Room is very large and comfortable. Bed was great. Windows need cleaned. My shower did not work and that’s a no no. No Kleenex, no coffee. Breakfast was good. Service was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, from the price to the location. The only bad thing was the bed. It must have been very old as it sagged in the middle. Very uncomfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 1 night in Apr 2024

6/10 Okay

Rayne

Traveled with family and small children
Nice big pool. Egg shells in breakfast, lack of choices. Building is run down.
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is very dated. While staff and breakfast were lovely, the overall property needs some work - parking lot is filled with potholes. The beds (we had a kingsize) was a 40 year old mattress - hubby had to resort to sleeping in vehicle for several hours as the bed was so uncomfortable. I could not stay asleep and kept sliding down the bed and the pressure areas made the sleep almost non-existent. Room size was excellent. Would recommend anyone staying in the hotel to check their bed before committing to the room. Tub had a big crack/blackened area around the drain. Restaurant displayed water damage in the ceiling tiles. Would recommend new owners invest in better mattresses. Location was excellent and we enjoyed the river walk.
Stayed 1 night in Apr 2024

8/10 Good

Sulema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was so nice..the only thing i didn't like was i could hear the person above me all night...
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I-15
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Proximity to dining options.
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

kathy

Liked: Staff & service, property conditions & facilities
Great value for the money!
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful employees!
Stayed 1 night in Apr 2024

10/10 Excellent

SHERILU

Stayed 1 night in Apr 2024

10/10 Excellent

MARIE ANNE

Traveled with partner
Clean spacious. Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Kerin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot on the river; dog friendly. Great 10 mile loop trail out the back door on the river. Enjoyed swan eagle grill; sushi , elk, Thai; you name it!!
Stayed 1 night in Apr 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very large and clean. Parking convenient and enjoy view of river outside motel
Stayed 1 night in Apr 2024

10/10 Excellent

Lester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price Supper was not up to par
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and spaces
Stayed 4 nights in Mar 2024

8/10 Good

Bill

Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Liked: Staff & service, property conditions & facilities
Lady at check in was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Debera

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, great river walk. Dated but linens clean. Reasonable price for what it is.
Stayed 1 night in Mar 2024

6/10 Okay

Kevin, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is showing its age. Lots of cheesy paper posters with smoking rules as one might see with can and can and can’t do’s
Stayed 1 night in Mar 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine!
Stayed 1 night in Mar 2024

8/10 Good

deel

Liked: Cleanliness, staff & service, property conditions & facilities
Like the restaurant and bar.
Stayed 1 night in Jan 2024

8/10 Good

Robert, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and easy and front counter person was very affable. Room was large and clean the only issue was the fridge was very noisy and actually interrupted my sleep and there was evidence of running water but didn't seem to be toilet. Lots of parking available and was close to restaurants.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just did an overnight on our way through Idaho Falls but would stay again. Room was very spacious, a breakfast coupon was provided for the restaurant on site. Older hotel needs some updates but clean and great friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Gerald

Stayed 1 night in Mar 2024

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and warm hot tub, staff very friendly !
Stayed 1 night in Mar 2024

10/10 Excellent

Lana, Foothills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Very friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was seamless, thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

Stacy

Stayed 1 night in Mar 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a restaurant in their hotel,and a lounge, a sitting area pool jacuzzi steam room and sauna they also have a convention area
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and comfortable room
Stayed 2 nights in Mar 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2024

2/10 Terrible

Kalena

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was so rude and would not listen to my husband and I. He even hung up the phone on us and Expedia customer service.
Stayed 1 night in Mar 2024

8/10 Good

Eddie

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was great.
Stayed 5 nights in Mar 2024