Ratings based on 1,568 Verified Reviews

3.8 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

close to airport

Posted Sep 21, 2017
Pros: Convenient to airport, reasonable rates
Hotel much nicer than expected. Were only there for 1 night and had an early flight, but room was very comfortable, and we enjoyed the hot tub after a day of driving!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay

Posted Sep 14, 2017
Pros: Location,cleanliness
Cons: Check in process
Location: Falls nearby
Check in was a bit slow but we were well treated. room was clean and the location was excellent
2 out of 5
by A verified traveler from virginia

Disappointing experience

Posted Sep 10, 2017
The water in the shower was tepid; the sheets were apparently not changed from previous occupants; and the restaurant, unclean and poorly maintained, had a card marked: staff works for tips. Restaurant represents the hotel poorly.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kennewick, WA

Clean but outdated

Posted Sep 9, 2017
Pros: Clean
Cons: Update
Location: Taking son to college
Clean room but super outdated (carpet etc). It was a busy weekend - and staff were stressed out (hardly addressed us and seemed put out...they even had a sign up stating that 'tips were appreciated.' I've never seen that before in a hotel. I'd stay there again if another hotel wasn't available. Okay - but not great.
3 out of 5
by A verified traveler

Posted Sep 8, 2017
Motel is old and antiquated, hallways are dirty. Over all the place needs to be remodeled and cleaned up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2017
Room was spacious, well laid out, but smelled of cigarette smoke
3 out of 5
Recommended
for Everyone
by A verified traveler

Solar Eclipse 2017

Posted Aug 26, 2017
Pros: Big room, nice pool, jacuzzi. Friendly desk staff.
Cons: Management planning and facilities services.
We were there for the solar eclipse. We were able to check in early. Unfortunately the room smelled like smoke. We went back to the desk and they found us another room. Great job! But, the wi-fi capability of the hotel was nowhere near what was needed for an event with full hotel capacity. This made searching for weather updates difficult. The bathroom in the pool area had clearly not been checked in hours. Also the steam room and sauna were down for repairs, which is like repairing the 5 freeway at rush hour on a Friday. I've planned many events. When you know when the event is coming it's not hard to ensure that everything that needs to work works, and that facilities are showing the best that the hotel has to offer. It's a nice hotel, convenient location, and great face-time staff. The management, however, should have done a better job to prepare the hotel for the event.
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

Convenient to Greenbelt and templT

Posted Aug 25, 2017
Pros: Location
Cons: Attention to detail as far as room maintenance and upkeep is not one of this hotel's strong points.
Location: Idaho Falls Greenway
Attention to detail as far as room maintenance and upkeep is not one of this hotel's strong points.
2 out of 5
by A verified traveler from Great Falls, Montana

Once Upon A Time, A Wonderful Hotel...

Posted Aug 24, 2017
Pros: Conveniently located.
Cons: This place needs to be inspected! Employees need to be trained on proper maintenance and cleaning.
Location: Located next to the river with a nice trail for walking or biking. Close to restaurants. Easy access from interstate.
Extremely disappointed! The room was OK, but had to request pillows and a clock. The coffee maker was plugged with grounds. No maid service the 2nd day. The free breakfast was awful, main course spaghetti noodles and rice??? Third day, they made one bed and left a note that couldn't make other bed due to personal items on bed...seriously? A doll and a tee shirt on the bed. We did get clean towels that day, however. Flooring wasn't vacuumed and the pool had been down for maintenance, but when opened, tiles were missing and green mold had formed. They couldn't provide a receipt at check out, but stated they would email it. Received the email, but no information was provided in the multiple attachments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Aug 24, 2017
Had a good stay and sleep here! Room was clean and spacious! Also the breakfast was great!