“There was a wedding party which I was advised before I arrived. The hotel called me to confirm this which I was happy with. They brought the evening meals to the room which was very enjoyable. I have no issues with this whatsoever. They kept me informed. ”
“There is a lot that is exceptionally good about the hotel. The staff are extremely helpful , the food and drinks of high standard and the spa area very good. The only slight downsides were poor WiFi although this seems to affect the whole village when we visited. We’d love to come back.”
“A good location for us with plenty of parking. Room was clean, but ours had a very tired bed mattress which really needed replacing. The staff were all very friendly and helpful during our stay and food and drinks were all reasonably priced.”
“Met by overwhelming smell of air freshener which was clearly meant to cover up something possibly fresh paint. Made it a bit difficult to sleep normally. Then shower collapsed into itself but too late in evening to get fixed. Could not shower in the morning and receptionist not remotely interested when we informed him. No hint of recompense for not having a basic requirement of any hotel. Unbelievably disappointing experience”
“The sea view room was great! Would recommend. Breakfast is an amazing selection! Staff are super friendly and helpful. It’s approx 15-20 scenic min walk into centre of Torquay.”