Ratings based on 10 Verified Reviews

2.5 out of 5
50% of guests recommend
2.5 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

old and out dated

Posted May 1, 2016
condition of insect screens and bedding was shocking, most falling apart. internet only available in lobby, miles from rooms. was 25 mins from munnar city with bad roads.
2 out of 5
Recommended
for Everyone
by A verified traveler from UK

Pros and Cons ....

Posted Feb 24, 2016
Pros: Friendly staff, nice location, big double bed, very big room, nice balcony and view, nice breakfast. Cons: Bed covers could be cleaner - requested fresh bed sheets and everything. Carpet quite dirty with stains. WiFi only available in the reception. Unacceptable condition of the pool - so dirty you can't see the bottom - terrible (I have pictures but really don't want to post them). Acceptable: clean bathroom
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice decent hotel for families

Posted Jan 1, 2016
Decent place for families. Not too posh or sophisticated but a nice place with awesome view. Food quality to be improved.
5 out of 5
Recommended
for Everyone
by A verified traveler

One of the best hotel in Munnar.

Posted Sep 8, 2014
Pros: Location, service, View
Excellent service. Very good location. Got my room upgraded to Sunrise suite. Overall a awesome experience. Highely recommended.
1 out of 5
by Naveed from kuwait

one of the worst hotel i ever stayed

Posted Feb 24, 2014
Pros: view
Cons: evrything.....they have to also stop fooling people by having a fake pic on the internet..
booked a 2 bedroom economy suite. It stared with a different room than it was shown in pictures. secondly the room was dirty , bed sheets , blankets had stain on it , cobwebs near the window.When asked for tea from room service tea was served for us in a broken cup and flask...my advice to any one going there is stay away from this hotel unless disappointment is wat ur looking for...
2 out of 5
by A verified traveler

Bad Experience...

Posted Jan 4, 2014
Pros: Nothing!!
Cons: Everything has to be improved.
Location: The location is on top mountain and hence you will travel long to enter the main market.
I started my family trip from Munnar on 26th dec,2013 and this hotel was my first destination. I called a day before to confirm my reservation and to my surprise they didn't have my booking and i called expedia folks to sort this out. After 1 hour i got confirmed to the same Hotel. Once, i reached there the room i booked (Economy Two Bedroom Suite - Breakfast Included which cost me 18539/-) i didn't get that and the rooms provided were dirty, esp the bed sheets, bad smell, also there are frogs in the rooms. The receptions were pathetic, they were incapable of handling issues and would bang the phone if you cross question them or ask you connect with Expedia to resolve the query. I started my trip with such disappointment and i was waiting to leave.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasent and very good

Posted Dec 23, 2013
Pros: Location and construction of hotels / small bunglows are excellent.
Cons: Nothing specific
Location: Location is excellent and hotel staff is very friendly. good to recommend,
Overall experience was good and comfortable.
1 out of 5
by ekta from Chennai, Tamil Nadu, India

KEEP OUT

Posted May 27, 2013
Pros: View from my room balcony
Cons: the staff
Location: well located on top of a hill
I could not wait to CHECK OUT of this hotel......pathetic service, poor upkeep of the hotel, money hungry staff.........this place is a mediocre hotel for very budget sensitive travellers..........
1 out of 5
by Sam from Chennai, Tamil Nadu, India

Not a pleasant stay !!!

Posted Jun 9, 2012
Pros: Parking...
The only good thing about this resort is the location. We went to Club Mahindra to have our dinner. The rooms were not clean, food not unto the mark... No activities for children.. they had broken TT board....
3 out of 5
Recommended
for Everyone
by A verified traveler

gajendar

Posted May 16, 2012
Pros: overall property and its location
Cons: rooms are spacious but not properly furnished and kids play area
Location: far away but good location
location of the resort is good. The rooms are spacious but not properly furnished. The bathroom nice n spacious.kids play area not properly maintained. There is a separate veg restaurant which has limited menu items but good.