Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated
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Reviews of Carmelia Haven Resort

3.5 out of 5
Carmelia Haven Resort
Vandanmedu, Thekkady Idukki, Udumbanchola, Kerala

Reviews

6.2
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

2/10 Terrible

Purnendu

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth
No Wi-Fi any where, I don’t mind that, but, advertising with the statement of free Wi-Fi is a lie. It is not acceptable. I faced no electricity for all night too. No small carts are buggies are available for transport of guests or passengers. Evening walks with iPhone light is scary and impossible on rainy nights. Room charges are too high when there is no phone connection from the room to the front desk, definitely no Wi-Fi. Supposedly, you do not have a Thakkedy SIM card, then you have no communication with the outside world. If something happens in the evening or weekend and you need help, very disappointing to find that the front office is closed. In Kerala this property charge similar to Taj, Green Cove, Kovalam, but no comparison to the view of Taj’s Ocean view or Backwater FREE boat ride or Chef’s special sea fish or an Ayurvedic Spa. Incredible Taj breakfast has no comparison. Will not pay this much money to Carmelia ever again. I canceled my last night out of security reasons. It is not worth for even one night
Stayed 4 nights in Jan 2024

2/10 Terrible

Sagran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor excuse for an Hotel
This is an old run down hotel with a serious need to upgrade or reinvent itself and to become more modern in its styling.

10/10 Excellent

DHULBAGGAR, karaikudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellant
unforgotable

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad staff
worst cave room like u ending up paying for bhoot bangla, 34 kms away from thekkady, and bad staff.

10/10 Excellent

vikramogale, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
Amazing property away from the main areas of Thekkady. Worth a visit!

8/10 Good

Pawan Dhir, Thekkady, Kerala; India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Camelia Haven Resort is set in the most wonderful and enchanting location - among the tea plantation and forests in Kerala. It has its own spice gardens and the Reception staff are pleased to give a free tour with authoritative commentary. We stayed there two nights and had the place to ourselves- including the swimming pool area. We highly recommend Carmelia Haven Resort for a short break or as a stop over on the way to the main destination as was the case with us. Very helpful and courteous staff.

2/10 Terrible

John, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Stay away from this dump. Bedbugs are not fun, and you don't want to bring them home.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent outdoors and food make it worthwhile!
Excellent curb appeal and outdoors -- pleasure driving into. Pleasant staff interactions. Spacious and reasonably well kept rooms and bathrooms. The lunch ordered from the menu was worth the wait! I was informed many days ahead that there is a compulsory payment for "Gala dinner" on Christmas eve; I was a bit upset since I don't like anything imposed on it. It turned out to be really great: all four in my family, including two teenagers agreed that the food, arrangements, decor, entertainment, and the service at the Gala dinner was fantastic!

10/10 Excellent

Niriksha Shrimali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carmelia Haven Review
The stay was wonderful and very happy to get a wonderful deal from hotels.com

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
the food selection is not good, the room have insects

8/10 Good

Jagat, Pune, India

Liked: Staff & service, room comfort
Good hotel to experience
If you like nature, you would love to go to Carmelia. Situated within a 55 acre spice state, property offers excellent opportunity to get-away from urban life without much compromising on comfort. We (me, wife and daughter aged 7) stayed in a tree house built on a alive tree aged 125+ years. Tree house little small and not very clean but it was functional. Given some efforts to keep it clean, it can map to any good hotel room stay. Surprisingly, we found no insects even though it rained during mornings and evenings. We saw many birds on the adjacent trees. Service to tree house was little slow, which can be improved. Staff is friendly and polite. Food quality was not good though. We have been there only for a night, so, maybe, got a wrong menu. Property overall is excellent and spending 2-3 days there can be very refreshing and knowledgeable for. Excellent place for picture enthusiasts. :)

4/10 Poor

Sabine, Hamburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundliches Personal, gutes Essen, das Resort liegt mitten in der Natur, schöpne Anlage, toller Spaziergang durch den Natuttrail mit Erklärung der einzelnen Pflanzen und Vögel

8/10 Good

Serge, Limoges - France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas grand chose à dire !
Vraiment un cadre charmant au milieu des plantations de thé. Excellent séjour !