Delivers in some aspects but falls short in others
Posted Jul 31, 2014 on Hotels
I stayed in this hotel for two nights and had mixed feelings about my stay. The hotel is located in a wonderful location and the view is just splendid. However it is 7-8km away from Munnar town so except for Punarjani village, nothing is really closeby. Hotel was clean but they could do better. In hotels.com listing it said the following would be provided - tea/coffee maker, slippers in bathroom and bathroom with shower/tub. Unfortunately my room did not have any of that and when I specifically asked about coffee/ tea, I was told that I need to purchase it. In the bathroom, shower did not work and a bucket was provided to shower from tap. They offer only shampoo and soap, so bring your own conditioner, shower cap and other amenties. Room service will only clean your room, if you put the clean my room tag in the door. Breakfast spread was mostly indian food with toast, eggs and cereal with hot milk as the western options. During my stay, wifi was spotty on first day and on second day it did not work at all. I did dine in hotel for dinner and the vegetarian curry that I ordered was excellent. Overall, it is an average hotel with room for improvement.