Ratings based on 92 Verified Reviews

3.9 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 11, 2019
The staff were caudiious respectful and ready to help the security were adequate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 20, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2019 on Hotels
4 out of 5
by A verified traveler

Fine Dining

Posted Mar 20, 2019 on Hotels
Rooms were very clean. Great staff. Good food
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2019
2 out of 5
by A verified traveler

I was expecting more...

Posted Feb 14, 2019 on Hotels
The entire hotel is desperately in need of a major overhaul. The bathroom I had was really grimy. The rooms are dated. I spent quite a bit of time hunting down and killing a small family of cockroaches. Some of the extended family escaped and I gave up. Told the front desk about it and got a room change, but there was no service recovery of any sort. I asked if there was a BBQ dinner on Sunday by the pool and was told yes, only to find out there wasn't one when I showed up at the pool at 8 pm expecting to have a BBQ dinner. The rooms are really expensive considering the condition that they are in. I must say that the security staff are really friendly and always had a ready smile and cheerful greeting for me. To be fair, the front desk was helpful too, but I was expecting more since they are part of the SPG group of hotels.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 3, 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 30, 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2019
4 out of 5
by A verified traveler

Posted Nov 22, 2018 on Hotels
Was nice