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The hotel was really far away from everything but I think the most frustrating thing was that the 24hr front desk isn't actually 24 hours. It's only staffed during certain hours and if your bus or train is late and you don't have a way to contact them you're pretty much screwed with fining anybody ...
I was not able to get bill for my staying which was paid electronically. They told me to ask that from the booking agency, and it is for the first time. All other things are OK, but it is not definitely hotel with the 4 stars.
It was at the nice location but there was no hot water for hours and the elevator did not work either.
Fue muy complicado ubicar el hotel. Estay muy retirado del centro de la ciudad. No tiene ninguna información disponible. Por la noche no pude dormir, la razón es que mi vecino de habitación fumaba y esto me molesta mucho. Con respecto al desayuno, no hay personal en la cocina, me dió la impresión ...
Nice stay. Goo value for money. Room is neat, bed comfortable. Nice spa area. Too many guests.
Nice clean and close to good places. Very helpful staff and food was great
The Location is a little out of the centre of Sarajevo but it near a tram stop to get into town. The hotel was clean comfortable and the staff friendly and helpful.
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