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Reviews of Best Western City Sands - Wollongong Golf Club

4 out of 5
Best Western City Sands - Wollongong Golf Club
cnr of Banks & Corrimal St, Wollongong, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 978 reviews" "
Rating 8 - Good. 358 out of 978 reviews" "
Rating 6 - Okay. 72 out of 978 reviews" "
Rating 4 - Poor. 23 out of 978 reviews" "
Rating 2 - Terrible. 9 out of 978 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

6/10 Okay

Lesley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed feelings. On arrival to property was told about lift being out-having to walk up fire stairs and, workmen hammering/drilling from 0800. Staff were excellent, area/bars were nice. Comfy bed n room.
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
comfortable, lounge, living area, large bathroom, minimal amenities, main bedroom queen bed, very uncomfortable and hot in the bedroom as the air-conditioner does not filter through to that room
Stayed 2 nights in Feb 2024

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

8/10 Good

shao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view and nice location. the bad luck is the lift not working, had to carry the luggage to the room. hotel did offer a staff to help. Thank you and next time will still stay there.
Stayed 2 nights in Jan 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
great view from balcony
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, especially for golfers. Great view, comfy room, good meal.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t recommend AT ALL
We stayed 2 nights at the 2 bedrooms suite. The only good thing was spacious. A motel can be at better condition than this. But a model wouldn’t charge as 4-star -hotel rate with a broken and dusty hair dryer, stained cutleries. I doubt when was last time they did the room cleaning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property over the golf club and with awesome views over the golf course to the ocean. Great room and with ample kitchenette for being self sufficient. Will stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Young

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maxine

Stayed 1 night in Dec 2023

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Shannon

Stayed 2 nights in Dec 2023

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Sands accom
Our apartment was very spacious. It was very clean and quiet up on the 3rd floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ron

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so beautiful everything is good. I was surprise the room very nice and clean.
Stayed 1 night in Dec 2023

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2023

10/10 Excellent

Leanne

Stayed 1 night in Nov 2023

8/10 Good

Carol-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great location. Enjoyed golf club facilities Lighting in rooms could he better. No air-conditioning in bedroom but AC in lounge room flows through
Stayed 1 night in Nov 2023

8/10 Good

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing room for the price, most amazing view and bathroom was sooo nice
Stayed 1 night in Nov 2023

4/10 Poor

Wing Yan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Michael on Nov 11, 2023
Hello Wing Yan,Thank you for your review.I am concerned in regard to your review as it has no information. Can you please email me and give me further information. accommodation@the19th.com.auKind regards,Michael

10/10 Excellent

Chris

Stayed 2 nights in Nov 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Wayne

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location nice clean affordable hotel friendly staff good ammenities
Stayed 2 nights in Oct 2023

10/10 Excellent

Brett

Stayed 2 nights in Oct 2023

10/10 Excellent

Robyn

Stayed 1 night in Oct 2023

10/10 Excellent

Bachitter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is just 5 minutes walk to the beach, park, restaurants and shops . Best sun rise view from the balcony. Great experience. Ticks all the boxes .
Stayed 3 nights in Oct 2023

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Oct 2023

10/10 Excellent

Nadean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good know proublem
Stayed 1 night in Oct 2023

4/10 Poor

Glenda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor lighting in bathroom, shower tap dangerously lose, no small tables in lounge, dirty sliding door, childs hand marks not cleaned off, child lock left on air con. Poor water flow at bathroom sink. Carpet needs replacing.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Jiayi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Good hotel, been here several times, will come back again.
Stayed 1 night in Sep 2023

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities
This hotel is expensive for a room that was not clean. I booked for 3 and the 3rd adult had a poor quality fold out couch bed. That is something to tell upfront. The carpet had leftover chips under the coffee table and the room smelled stuffy on arrival. Reception was fantastic. View was fantastic. Parking good.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a number of times. The view is spectacular looking over the golf course and out to sea.
Stayed 2 nights in Sep 2023

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious 1 bedroom apartment with a kitchenette. Enjoyed the view over the golf course and ocean. Quiet and peaceful. Sliding doors from both the bedroom and living space open onto the balcony. No toaster in units and fridge was a mini size even for a bar fridge. Would stay again.
Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, amenities
There was some sort of liquid splattered over the back of the bedroom door and shower screen. Pull out sofa was terrible
Stayed 1 night in Sep 2023

6/10 Okay

Leah

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had a great stay here. Friendly service and nice and close to everything.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location, walking distance to town. Lovely view.
Stayed 1 night in Sep 2023

8/10 Good

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a few issues at first but the staff were very keen and quick to resolve the problems and offered us compensation on the fee which was a very nice gesture.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and the views were amazing
Stayed 1 night in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Well located Hotel on southern side of Wollongong CBD and close to beach.
Stayed 3 nights in Sep 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were OUTSTANDING! MARY at the front desk made us feel very welcome and was very helpful after hours taking care of us. SARAH in the restaurant was a delight! Our first time in, she explained the menu very knowledgeably and cheerfully took care of us throughout our meal Bodie in the bar was the first restaurant contact we made. There was a private dinner in the main restaurant the first night so there was only food available in the bar. He was very welcoming to us tired travelers and stayed late to let us dine comfortably.
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lover staying here. Perfect to access food and transport. Very comfortable. Will definately come back.
Stayed 6 nights in Sep 2023