Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Jun 5, 2016
Well appointed, comfortable room. Hotel easy to access from highway, with free parking. Good value.
3 out of 5
by Paul from Sydney

Take a good book

Posted May 12, 2016 on Hotels
Although the accommodation was generally clean and comfortable it was dated with old decor and furniture and far from "deluxe" as claimed in their marketing. The bathroom was cleaned but due to the age of the fittings there was ground in strains and mould in the bath. Bed was comfortable. Sheets, towels and bathroom products were good. Staff were very friendly and helpful. Meal at the adjoining golf club was fine but the place was practically empty and the atmosphere was dead. Very dull stay.
4 out of 5
by Adrian from Kurrajiong

Useful for business

Posted Apr 2, 2016 on Hotels
Good value for money, easy drive to Kiama and the 'Gong, friendly staff.
5 out of 5
by Tarun from Wodonga

Nice location

Posted Mar 8, 2016 on Hotels
It was a nice hotel close to the airport for us
1 out of 5
by A verified traveler from cowra

No room at the inn

Posted Mar 7, 2016 on Wotif
Pros: It looked great but I never got to find out if it was
Cons: Obviously the booking process. I've had to rate the rooms in this survey because there doesn't appear to be an appropriate option for my situation.
I arrived after a long day on the road to find I had been booked in for the following night. Despite having a booking confirmation there was no rooms left. Staff did find me somewhere else to stay but it was substandard and right on the highway.
3 out of 5
by A verified traveler from Sydney

Clean, comfortable stay

Posted Feb 22, 2016 on Wotif
Pros: Golf course location, spacious rooms
Cons: Replace/service in room fridge, double check room keys
Location: It's adjacent to the golf course, so that would be handy if you are into that. I was there for work in nearby Warilla which has a lagoon and beach.
The setting near the golf course gave us a nice outlook from our window out the back. The room was spacious and clean, if a little date. The carpet was a bit sticky though :(. Other than the fridge which is one of those things motel rooms should really need to think about servicing or replacing because the loud buzzing noise can be a really distracting metres from your ear when you're trying to get to sleep. Had a bit of an incident that could have been a bit embarrassing and bad for the occupants- we were given the wrong room number and key and opened the door to a room that was already occupied - luckily no one was in the room, but it was a mistake that could have ended badly.
Comment from Hotel Management
Mar 5, 2016 by Management, Hotel Management
Thank you for taking the time to share feedback on your recent stay at Comfort Inn Fairways. We are pleased that you enjoyed your spacious room and the outlook over the golf course during your stay with us. Guest feedback is very important to us and we apologise for the confusion with your room key. We will be sure to look into this with our reception team to identify the issue and avoid this occurring again. We hope to welcome you back to stay with us the next time you are visiting the area. Kind regards, Management
4 out of 5
by A verified traveler

Wonderful staff

Posted Jan 29, 2016 on Wotif
The staff at the motel were so helpful with everything we needed. The rooms were nice and tidy but could maybe do with a bit of updating. Will stay here agin if we return to Wollongong!
Comment from Hotel Management
Feb 3, 2016 by Management, Hotel Management
Hi Michelle, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed the service our helpful staff provided during your stay with us. We look forward to welcoming you back the next time you are visiting the area. Kind regards, Management.
4 out of 5
by A verified traveler from Victoria Australia

Well rested after Jamboree

Posted Jan 12, 2016 on Wotif
Pros: The large rooms. Friendly staff 2 Swimming pool
On arrival was meet by friendly staff, and was given a large room, that was well maintained, and over looking the golf course, next door. Dined at the golf club and the meals were very nice. Had a great night sleep, beds very comfortable and would return if back in the area.
Comment from Hotel Management
Feb 2, 2016 by Management, Hotel Management
Hi Berna, Thank you for sharing feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed your stay with us. It is always a pleasure to receive such positive feedback and our team appreciate knowing that the service they provided helped create a wonderful experience for our guests. We hope to welcome you back to stay with us the next time you are visiting the area. Kind regards, Management.
4 out of 5
by A verified traveler

Cosy, clean, and friendly service.

Posted Jan 10, 2016 on Wotif
Cons: Slight issue with the ventilation system in the bathroom but once informed the staff were prompt to get a hold of maintenance to address the issue.
Lovely place to stay with very friendly service. Rooms were clean and bed was very comfortable. Slight issue with the ventilation system in the bathroom but once informed the staff were prompt to get a hold of maintenance. Overall pleasing, good service and at a good price.
Comment from Hotel Management
Feb 2, 2016 by Management, Hotel Management
Thank you for sharing feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed your stay with us and the friendly service our team provided during your stay. We look forward to welcoming you back to stay with us the next time you are visiting the area. Kind regards, Management.
2 out of 5
by A verified traveler from Qld

Disappointing stay.

Posted Jan 9, 2016 on Wotif
Pros: The bed was comfortable enough, and the staff kept supply up of coffee and tea etc.
Cons: Clean down the verandas, clean bbq area and supply bbq equipment . Update rooms. Too old.
Location: Golf, otherwise you will be driving a while to any thing.
No kitchen, old room, dirty verandas, that's our first things we saw. Disappointing..
Comment from Hotel Management
Feb 3, 2016 by Management, Hotel Management
Hi Sue, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are pleased to hear that your found your bed comfortable and enjoyed the complimentary tea & coffee making facilities. Guest satisfaction is very important to us and helps us create an enjoyable stay for each and every one of our guests. We have noted your comments about the verandas needing a clean and will certainly have our housekeeping department address this feedback. Should we have the opportunity to welcome you back to stay with us, you may wish to consider staying in one of our apartments rather than a standard hotel room as our apartments do offer kitchen facilities. Thank you for sharing your valuable feedback. We hope to welcome you back to stay with us again in the future. Kind regards, Management.