Posted Jan 21, 2017
Thursday evening 19/7 my 2 children and i decided to eat at the windjammers, novotel smorgasbord. At 5.58pm our names were entered in the appointment book and told to wait until 6.00pm. and the next waitress would take us to our table. The next waitress told me she was the Manager, knowing we were next to be seated left us waiting, seating 3 other groups of people. we ended up following her into the dining area and sat down. She came over and made us stand up and return to the reservations area. She then made us wait until she served a few more people, the restaurant was very quite. .
The waitress/Manager?? could see there was 3 of us and she continually asked us if its for four. When we finally sat down. she was really nasty and said i'm coming back to get your id. so she went into the kitchen and must have told the kitchen staff about us, they started coming out of the doors and smiling and laughing and turning around to reenter the kichen, this occured for around 10 minutes After 5 minutes the waitress/mgr returned and started harassing us asking for id. I was paying 2 full price meal and a price for a 14 year old, ( her ages is obvious} I dont normally carry birth certificates but i was happy to show her mine. she scoffed and said i know your not young. By this time our appetites had decreased and my daughter left as she felt uncomfortable. Without asking she took drinks we purchased from the red chair lounge area and disposed of them.. She apologized to late