Great staff but lacking attention to detail
Posted Jun 15, 2016 on Hotels
The staff at the hotel couldn't have been better. Very friendly, welcoming and helpful, however the overall condition of the hotel was disappointing. Our room was dark and the lighting provided inadequate. The car park is reached through a very narrow road with cars parked on one side, leaving JUST enough room for a car to pass.....or maybe not as three of them had scratches down the side! After the first night we parked outside the hotel. But most disappointing were the gardens, which just looked unloved. With just a little effort they could have been lovely, as indeed they are shown on the web site! The outside space could & should be the crowning glory of this hotel.