Front of property

Reviews of La Maison des Armateurs

4 out of 5
La Maison des Armateurs
6, Grand Rue, Intra Muros, Saint-Malo, Ille-et-Vilaine

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 652 reviews" "
Rating 8 - Good. 172 out of 652 reviews" "
Rating 6 - Okay. 27 out of 652 reviews" "
Rating 4 - Poor. 15 out of 652 reviews" "
Rating 2 - Terrible. 1 out of 652 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Well priced.
Stayed 1 night in Jan 2024

10/10 Excellent

Shiela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel within the walls was perfectly situated for our visit. It was within easy walking distance of everything we wanted to do while waiting for our ferry. The people at réception were really welcoming, friendly and very helpful. We had various requests and each time they took the time to phone different places for us. They made our stay special. Sadly i forgot to get their names. The rooms are clean, comfortable with everything you need. Breakfast was good and the local yoghurt was excellent. There is an sitting room where you can have drinks. Paid parking is available for a limited number of cars. So if you need parking, book in advance. Because of the service we will definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mariano

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, warm and accommodating staff
Service at this hotel was top notch, from email contact prior and responsiveness to parking details, to onsite greeting at checkin. Super friendly staff. We had the family suite and it was comfortable for a family of 4. The pull out sofa bed mattress was not so comfortable, but our kids under 10 didn't really miss a beat. Awesome location in the center of town, it's a keeper.
Stayed 1 night in Nov 2023
Response from Hôtel La Maison des Armateurs on Nov 20, 2023
Dear Guest,Thank you very much for your kind feedback.La Maison des Armateurs has been delighted to welcoming you.Best regards,La Direction

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern Hotel in a good location.
Clean and modern hotel in a very central location. We arrived early and went off for a wander, when we returned, some 2 hours later, we were told the room was ready! No complaints about the room or the service. All in all a good stay.
Stayed 3 nights in Oct 2023
Response from Hôtel La Maison des Armateurs on Nov 10, 2023
Dear Madam,Thank you so much for your kind feedback.Your satisfaction is our reward.Best regards,La Direction

10/10 Excellent

Kaitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the front desk help was excellent. Parking is very nearby just outside the city wall, and the breakfast was nice for the price. Room was clean and modern.
Stayed 2 nights in Oct 2023
Response from Hôtel La Maison des Armateurs on Nov 10, 2023
Dear Madam,Thank you very much for your kind feedback.La Maison des Armateurs has been delighted to welcoming you.Best regards,La Direction

10/10 Excellent

jacqueline

Stayed 2 nights in Oct 2023
Response from Hôtel La Maison des Armateurs on Nov 10, 2023
Chère Madame,Nous vous remercions sincèrement pour votre chaleureuse appréciation.Bien cordialement,La Direction

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hôtel La Maison des Armateurs on Oct 10, 2023
Dear Sir,Thank you very much for your kind feedback.La Maison des Armateurs has been delighted to welcoming you.Best regards,La Direction

10/10 Excellent

Gerald

Traveled with partner
Liked: Amenities
Great location—-lovely staff. I didn’t like uncovered toilet paper on floor beside toilet.
Stayed 3 nights in Sep 2023
Response from Hôtel La Maison des Armateurs on Sep 21, 2023
Dear Sir,Thank you for your kind reply.We have been delighted to welcoming you during your stay in Saint-Malo.Thank you for your suggestion.Best regards,La Direction

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect!
Stayed 3 nights in Sep 2023
Response from Hôtel La Maison des Armateurs on Sep 21, 2023
Dear Madam,Thank you for your kind feedback.We hope to see you again during your next stay in Saint-Malo.Best regards,La Direction

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
The front desk staff were very helpful and very efficient. The hotel has been refurbished in an attractive, classy style. The bed was very comfortable and the room was quiet. We appreciated the convenience of a small refrigerator and a kettle with coffee and tea supplies. The bathroom was very modern. The only suggestion for improvement would be a rubber bath mat for the tub/shower and a grab bar for use while stepping in and out of the large bathtub.
Stayed 2 nights in Sep 2023
Response from Hôtel La Maison des Armateurs on Sep 21, 2023
Dear Guest,Thank you very much for this kind feedback.We have been delighted to welcoming you.Thank you for your suggestions.Warm regards,La Direction

6/10 Okay

Ken

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from Hôtel La Maison des Armateurs on Aug 31, 2023
Dear Sir,Thank you for your feedback.La Maison des Armateurs has been delighted to welcoming you.Best regardsLa Direction

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hôtel La Maison des Armateurs on Aug 3, 2023
Dear Sir,Thank you so much for your feedback.We look forward to welcoming you again in Saint-Malo.Best regards,La Direction

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
The staff was most helpful and delightful. Our room was excellent as well.
Stayed 1 night in Aug 2023
Response from Hôtel La Maison des Armateurs on Aug 3, 2023
Dear Madam,Thank you so much for your feedback.We were delighted to welcoming you in Saint-Malo.We remain at your disposal for any further request.Best regardsLa Direction

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full marks!
Our second stay and everything good. Staff were wonderful, the room comfortable and right in the middle of town so easy access to everything yet quiet at night. Full marks!
Stayed 3 nights in Jul 2023
Response from Hôtel La Maison des Armateurs on Aug 3, 2023
Dear Madam,Thank you so much for your feedback.We were delighted to welcoming you in Saint-Malo.We remain at your disposal for any further request.Best regardsLa Direction

8/10 Good

janice

Stayed 1 night in Jul 2023
Response from Hôtel La Maison des Armateurs on Aug 3, 2023
Dear Madam,Thank you for your feedback and for sharing it with us.We look forward to welcoming you again in Saint-Malo.Best regardsLa Direction

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Perfect location and superior cleanliness and condition
Stayed 1 night in Jul 2023
Response from Hôtel La Maison des Armateurs on Jul 17, 2023
Dear Sir,Thank you very much for your feedback.We hope to see you again in Saint-Malo.Best regardsLa Direction

10/10 Excellent

thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hôtel La Maison des Armateurs on Jul 17, 2023
Cher Monsieur,Nous vous remercions pour votre retour.Nous avons été ravis de vous accueillir à La Maison des Armateurs.Bien cordialementLa Direction

10/10 Excellent

Susan, Northbridge

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location, clean room, helpful staff and lots of restaurants nearby.
Stayed 2 nights in Jun 2023
Response from Hôtel La Maison des Armateurs on Jun 27, 2023
Dear Madam,Thank you so much for your feedback, it is really appreciated.We hope to see you again in Saint-Malo for a next stay.Best regards,La Direction

8/10 Good

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location clean hotel but the rooms are in need of upgrading and doesn’t feel like a 4 stars
Stayed 1 night in Jun 2023
Response from Hôtel La Maison des Armateurs on Jun 27, 2023
Dear Sir,Thank you for your feedback and the time spent for sharing your experience.Best regards,La Direction

10/10 Excellent

Norman, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fine hotel in the center of the old town. Hard to think how it could be better. The staff was very helpful when we needed to book a taxi to go to a restaurant a couple of kilometers away. Highly recommend.
Stayed 2 nights in May 2023
Response from Hôtel La Maison des Armateurs on Jun 1, 2023
Dear Sir,Thank you very much for your feedback.It is very important for us to make you comfortable during the stay.Thank you again,Warm regards,La Direction

10/10 Excellent

Giselle

Stayed 2 nights in May 2023
Response from Hôtel La Maison des Armateurs on Jun 27, 2023
Chère Madame,Nous vous remercions pour votre retour.Nous avons été ravis de vous accueillir au sein de notre Maison.Bien cordialement,La Direction

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great venue for humans and dogs.
We would have given 5 stars for everything if we had chosen continental breakfast, however opting for cooked was a mistake. Three offerings, scrambled eggs, bacon and sausage. Try were all luke warm and very disappointing. The continental breakfast was fine. Now for the positive. The staff were brilliant, helped finding car park. The room was immaculate and made up each day a pleasant bar area but no restaurant which did not matter as surrounded by eateries of all kinds. Our two spaniels thought they were in heaven. Dog beds and bowls provided. Great central location for both inside Intra Muros and outside. Go for it!
Stayed 2 nights in May 2023
Response from Hôtel La Maison des Armateurs on May 25, 2023
Dear Sir,Thank you very much for your feedback.We were very happy to welcoming you in Saint-Malo.We are sorry about your breakfast experience. For sure, we will improve it.We look forward to welcoming you again for a next stay!Best regards,La Direction

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Hôtel La Maison des Armateurs on May 25, 2023
Dear Madam,Thank you very much for your feedback.It has been a pleasure to welcoming you in Saint-Malo.Best regards,La Direction

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel perfectly located inside the St Malo walls. Great location for shopping and dining. Efficient rooms. Front desk and breakfast staff friendly and accommodating.
Stayed 4 nights in Apr 2023
Response from Hôtel La Maison des Armateurs on May 6, 2023
Dear Madam,Thank you so much for your feedback! It is a real pleasure to read it.We hope to see you again in Saint-Malo for a next stay.Best regardsLa Direction

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, Clean and comfortable
Our room was clean, comfortable and thoroughly modern. Hotel staff was very pleasant and spoke enough English that I was comfortable knowing what I needed to know. We did not partake in their breakfast, but it looked very appetizing. There are lots of small hotel options in this part of Saint Malo, but I would readily go back to this one.
Stayed 1 night in Apr 2023
Response from Hôtel La Maison des Armateurs on May 5, 2023
Dear Sir,Thank you so much for your feedback!It is a real pleasure to read it!We look forward to welcoming you for a next stay.Best regardsLa Direction

10/10 Excellent

Naoum

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is perfect and the staff were amazing! We had a lovely time with our family (we have 3 kids with a toddler). Hotel room is spacious and clean. Breakfast was great with many options. We will definitely come back another time
Stayed 3 nights in Apr 2023
Response from Hôtel La Maison des Armateurs on May 5, 2023
Dear Sir,Thank you so much for your feedback!We were very happy to welcoming you. It is so important for us to make your stay enjoyable as possible.Best regardsLa Direction

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hôtel La Maison des Armateurs on May 25, 2023
Dear Sir,Thank you very much for your feedback.Best regards,La Direction

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in St Malo
Great location intra muros. Wonderful and helpful staff. Comfortable bed and room. Highly recommend this property!
Stayed 1 night in Mar 2023
Response from Hôtel La Maison des Armateurs on Apr 1, 2023
Thank you very much for your feedback.It would be a pleasure to see you again in Saint-Malo during your next stay!

10/10 Excellent

YOTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hôtel La Maison des Armateurs on Jan 1, 2023
Thank you very much!

10/10 Excellent

Gregory

Stayed 1 night in Dec 2022
Response from Hôtel La Maison des Armateurs on Jan 1, 2023
Thank you very much!

10/10 Excellent

Dalila

Stayed 3 nights in Nov 2022

10/10 Excellent

Raymonde

Stayed 2 nights in Oct 2022

10/10 Excellent

Jill, Gig Harbor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and I highly recommend it. Parking in nearby lots was easy in September.
Stayed 3 nights in Sep 2022
Response from Hôtel La Maison des Armateurs on Oct 10, 2022
Thank you very much for your feedback!

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2022
Response from Hôtel La Maison des Armateurs on Oct 10, 2022
Thank you very much for your feedback

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Hôtel La Maison des Armateurs on Aug 29, 2022
Thank you!

6/10 Okay

Ruchi

Stayed 1 night in Aug 2022

8/10 Good

alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location right inside the ramparts. We opted for the continental breakfast rather than the full option and were seated in a small separate area which made us feel a bit like 2nd class citizens! Would suggest offering just one breakfast option.
Stayed 1 night in Jul 2022
Response from Hôtel La Maison des Armateurs on Jul 7, 2022
Thank you for your feedback. Our guests usually like the idea to chose between both options. We will think about it.

10/10 Excellent

Tien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough! Very charming hotel with impeccable service. The hotel is conveniently located and the staff go out of their way to ensure you have a wonderful experience!
Stayed 2 nights in Jun 2022
Response from Hôtel La Maison des Armateurs on Jul 7, 2022
Thank you, thank you, thank you! So pleasant to read your feedback.

4/10 Poor

Lenita

Stayed 2 nights in Jun 2022
Response from La Maison des Armateurs on Jun 14, 2022
Thank you for your feedback. It should be appreciable to hear what was wrong during your stay. It is important for us to make your stay enjoyable as possible.

10/10 Excellent

Charles

Stayed 2 nights in May 2022
Response from Hôtel La Maison des Armateurs on May 23, 2022
Thank you!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay at fantastic hotel
Our third stay at this fantastic hotel. Just one night as popped over on the ferry for a short stay. Great location and within walking distance of ferry terminal. As on previous stays, the staff could not be more helpful. Rooms clean and very comfortable. Will stay again when we visit St Malo.
Stayed 1 night in Apr 2022
Response from Hôtel La Maison des Armateurs on May 23, 2022
Thank you so much for your feedback!

8/10 Good

Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, beautiful hotel. Small things that were an issue— towels getting a little old and a bit stingy with tissue paper getting refilled
Stayed 2 nights in Apr 2022
Response from Hôtel La Maison des Armateurs on Apr 10, 2022
Thank you for your feedback. We will arrange the towels issue.

10/10 Excellent

Quentin

Stayed 1 night in Feb 2022
Response from La Maison des Armateurs on Feb 17, 2022
Bonjour, merci de votre retour.

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in a great location. Will return.
Stayed 1 night in Jan 2022
Response from La Maison des Armateurs on Feb 17, 2022
Good day, thank you for your feedback

10/10 Excellent

alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in the medieval city. Close to shops, bars and restaurants
Stayed 1 night in Sep 2021

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central St. Malo
Right in the action in St Malo but not easy to find
Stayed 1 night in Oct 2021

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,friendly staff.Definitely recommend
We stayed here for 4 nights and had an overall good experience. The staff is very friendly and helpful. Our room was small (16m2) but it had everything we needed. We were contacted prior to our stay about our room preferences (1 double bed vs two single beds or bathtub vs shower) and our preferences were taken into account. Even though our room was right next to the elevator, I was plesantly suprised that the room was very quiet. Hotel offers breakfast (additional cost) but we opted to have breakfast outside. At check-in, the staff apologizes for the quality of wifi - and it is true. But the bad signal quality is unfortunately everywhere in St.Malo, since the infrastructure for internet for the city is still being laid down. On the positive side, it would be a great holiday if you want to take a break from the internet :) The hotel is very conveniently located in the city, we were super pleased with its location. Word to the wise, unless you arrive really early in the morning, be aware that arriving to the hotel with your car is very difficult, because the streets are full of restaurant tables and people. We directly parked our car outside of city walls upon arrival and walked to the hotel with our luggage (at 21:30). When we were leaving, it was 8:30 in the morning, and it was very easy to bring the car in front of the hotel and load our luggage. Definitely recommend this hotel.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within the old town, very convenient place to stay!
Stayed 2 nights in Aug 2021