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Get an overview of this hotel4-star family-friendly hotel near St. Malo Citadel


This family-friendly Saint-Malo hotel is located near the beach, within 1 mi (2 km) of Saint-Malo Hospital, St. Malo Citadel, and St. Vincent Cathedral. Grande Plage and Musée du Château are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference rooms are onsite.

Room Amenities

All 77 soundproofed rooms feature free WiFi and 24-hour room service. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts like Frette Italian sheets and down comforters.

Hotel Amenities

Hotel Amenities

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

Mercure Saint Malo Balmoral is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 77 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Meeting rooms 3 
  • Multilingual staff 
  • Terrace 
  • Safe-deposit box at front desk 
  • Snack bar/deli 
  • Year Built 2010 
  • 24-hour business center 
  • Conference space size (feet) - 1292 
  • Self parking (surcharge) 
  • Conference space size (meters) - 120 
  • Free parking nearby 
  • Offsite parking discounted rates available 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Free parking nearby, Offsite parking discounted rates available

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Soundproofed rooms 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Coffee/tea maker 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Room service (24 hours) 
  • Down comforter 
  • Frette Italian sheets 
  • Individually furnished 
  • Individually decorated 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (free) 

Where to Eat

Breakfast is available for a surcharge between 6:30 AM and 10 AM on weekdays.

24-hour room service is available.


On weekdays mornings, breakfast is available from 6:30 AM to 10 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.

Minimum guest age is 18

No pets or service animals allowed

Parking height restrictions apply


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 1.50 per person, per night
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between EUR 14 and EUR 18 per person (approximately)
  • Self parking fee: EUR 13 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Balmoral
  • Best Western Balmoral Saint-Malo
  • Mercure Saint Malo Balmoral Opening March 2016 Hotel
  • Best Western Hotel Balmoral Saint-Malo
  • Mercure Balmoral Opening March 2016 Hotel
  • Mercure Saint Malo Balmoral Opening March 2016
  • Mercure Balmoral Opening March 2016
  • Mercure Saint Malo Balmoral Hotel
  • Mercure Balmoral Hotel
  • Mercure Balmoral
  • Best Western Hotel Balmoral
  • Mercure Saint Malo Balmoral (Opening March 2016)

We should mention

A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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4.4 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
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Excellent stay in St Malo

5 out of 5
by from Sittingbourne
Posted Jul 6, 2016
Pros: Everything
Cons: Nothing
Location: As above
Great stay in the Mercure hotel, check in was easy ,the room spotless, and very comfortable, all the front desk staff very helpful, and breakfast was very nice. Underground secure parking available. Visit the old town ,which is only a short walk from the hotel, for excellent food ,drinks ,shopping and atmosphere. Will definitely be returning
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Nice hotel opposite station

4 out of 5
by from plymouth devon
Posted Mar 28, 2016
Pros: Beds were comfy in the superior twin room
Cons: Can not say anything as we only used the room as a base for walking
Location: Opposite the station 10mins walk to beach, 25mins walk to old town
Our room was ready in the morning so we could go staite there from the morning ferry,
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4 out of 5
by from West Sussex England
Posted Oct 19, 2015
Pros: Cleanliness and convenient location with on site parking
Cons: The price for breakfast is rather high
Location: See first box
Centrally placed and only a 5 minute drive to the Ferry Port. The Hotel is very modern and very clean but lacks any character. The staff are very friendly, polite and efficient. If you need an evening meal you will have to dine out. Local facilities are at hand but for really excellent atmosphere, restaurant choice and scenery go to St Malo Old Town which is 20 minute walk. Parking costs 10 euros per night on site but well worth it as it is secure.
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Well located hotel

5 out of 5
Posted Oct 6, 2015
Pros: Clean, well maintained, well located
Staff were exceptionally helpfull recommending nearby restaurants, as only breakfast is supplied at this hotel. About an easy 15 min. walk to the old town of St Malo but a good bus service if the weather is bad as it is a nice wa;k to there and several differenet routes can be used.
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A very 'handy' hotel!

4 out of 5
by from South Wales
Posted Sep 7, 2015
Pros: The location is very good and close to the harbour. It is a nice hotel and can be reccomended without any fear of being at fault if doing so!
Cons: Breakfast area is a little too small although the restaurant is large, clean and very well presented.
Location: Ideal for the harbour. Some nice retaurants a few yard away and a good shopping centre just across from the hotel.
This hotel is perfect for an overnight stay when visiting or leaving France on the Ferry or 'Fast cat'!! It is very clean and the beds are greatI The restaurant is very spacious and clean but the self service area is a little 'tight' if the hotel is busy!
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Modern hotel

4 out of 5
Posted Sep 2, 2015
Stayed in a family room 2 adults 2 children which was plenty big enough. I thought it was expensive for what it was and a 20 min walk from the old town. There is better value out there I'm sure. But it was new and clean and efficient with secure underground parking €10.
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New and comfortable hotel

4 out of 5
by from Chelmsford Essex
Posted Aug 7, 2015
Pros: Rooms are clean and spacious and the parking is convenient and secure under the hotel.
Cons: More staff are needed in breakfast room as the two staff could not cope.
Location: The old walled city is good to walk around and a visit to Dinard about 20 minutes drive is very worth while
Rooms are a good size, and the facilities clean and tidy. It is very handy for the train station but about a 15 minute walk to the walled city.
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Close to Station city

4 out of 5
by from Australia
Posted Jul 7, 2015
Pros: Location
Cons: Lack of draw and hanging space for clothes.
Location: Convenient for travelers with luggage and within easy walk of city and sea front.
The location was ideal for arrival after a longish day on the train. It was an easy walk to the city and beach front restaurants. The adjacent bus station made travel to Dinan and centers south and east of St.Malo easy to get to.
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Good choice

4 out of 5
Posted Jul 1, 2015
a good choice hotel for the ferry port. Easy to find, walking distance from the old town and just a few minutes from the port.
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Very good hotel

5 out of 5
Posted Jul 1, 2015
The hotel is clean, quiet, great shower, and the hotel has AC which is not common in this part of France. It is across the street from the train station and a 15 minute walk to old town.
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