Ratings based on 108 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great location away from downtown Strasbourg

Posted Dec 10, 2016
The hotel was really nice, being a good distance from downtown Strasbourg, but so accessible with the metro having a stop just outside the door. We traveled into Strasbourg one day and drove out to all the smaller Christmas markets across Alsace south of Strasbourg and the hotel location was great for that too.
5 out of 5
by A verified traveler

Convenient location, clean!

Posted Sep 21, 2016 on Hotels
Conveniently located close to motorway on our route! Easy check in, good hotel facilities, bar/restaurant, gated parking, comfortable / clean rooms and decent buffet breakfast. Pleasant staff!
4 out of 5
by Belinda from The Netherlands

Great family stay; nice breakfast

Posted Aug 5, 2015 on Hotels
Great, comfortable stay for our family. We had a very late arrival due to traffic which the hotel accommodated for without an issue. Breakfast was lovely - my children loved the boiled eggs! Would stay again.
5 out of 5
by Stephane from Johannesburg

Very good 3 start hotel

Posted Jun 2, 2015 on Hotels
Quick stopover in Strasbourg during our European driving holiday. Near perfect 3 star hotel. Enjoyed the complimentary sauna and other facilities. Only small negative point is that they debited my credit card for an additional 6 Euros - will found out why when we are back home. I recommend this hotel.
5 out of 5
by Aldo from Columbus, Georgia

A place for big family

Posted Jan 2, 2015 on Hotels
Family vacation. Enjoyed this beautiful hotel. Great location near Strasbourg. Friendly staff who spoke good English. Clean and spacious room. I highly recommend this place to anyone traveling with kids
Comment from Hotel Management
Apr 25, 2015 by Camille, Hotel Management
Dear guest, We really appreciate your kind comment and we thank you for it. The location of the hotel is indeed an important advantage because the highway is 100 meters far and Strasbourg, which is a very beautiful city to visit, is reachable in 10 minutes only by car. All our staff speaks fluently English and this is very important for us to welcome guests from all over the world. We hope you enjoyed our brand new family room, a duplex room with 55m² and 2 floors, located in the new part of the hotel. If not, we highly recommend it and hope to have the pleasure to welcome you for another stay in family. Kind regards
4 out of 5
Recommended
for Business Travelers
by A verified traveler from UK

Recently refurbished, clean and friendly

Posted Nov 12, 2014
Pros: New rooms Short distance to Strasbourg airport (15 mins by taxi)
Cons: Restaurant feels lacking in character and atmosphere, although the food is ok
Location: It's in the small town centre if Illkirch, probably 10-15 mins taxi to Strasbourg City centre.
I was in Illkirch on business and this hotel was an ideal place to stay, reasonably priced and well located for Illkirch and Strasbourg airport. It is in Illkirch town centres high is small and quiet, but the hotel restaurant is fine, although the restaurant next door is better. The hotel was recently refurbished with a new extension, so the rooms are new and well equipped. Reception is not 24 hours so if you are arriving late (after 11pm, call ahead and they will make arrangements for your arrival).
Comment from Hotel Management
Jul 20, 2015 by La direction, Hotel Management
Dear guest, We are glad you enjoyed your stay in our hotel, especially due to its location and rate. The fact that you preferred the restaurant next door is just a matter of taste because we know that our restaurant serves good quality of food. The new extension of the hotel offers not only spacious and refurbished rooms but also and a very nice and quiet wellness area with sauna and hammam. The reception is indeed not 24 hours open but the front desk team takes care to warn all our guests about it so that they can get their keys even late. Cordialement, Hôtel-restaurant d’Alsace Les Terrasses d’Illkirch 187 route de Lyon 67400 Illkirch contact@hotelalsace.com www.hotelalsace.com
4 out of 5
by A verified traveler

Nice stay

Posted Oct 29, 2014 on Hotels
I have stayed in this hotel with my family including kids (10, 15 yrs). The room was big enough to stay (as it is duplex) and the furniture and facility inside the room was fine. The bed was comfort and toilet/shower was also good. Actually, I expected the room has the kitchen and indded there was but it was locked and discovered I need to pay 70Euro for cleaning and on top 10 Euro per day extra if I want to use. they said it was for more than 1 week which I never been informed before. I prepared some food to cook in vein. 5 Euro per day parking at the hotel but you can easily find parking spot just in froint of the hotel. (Night is for free and the day you need to put the disc and update every hour)
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 4, 2014 on Hotels
4 out of 5
by A verified traveler

Great hotel to stay; business and personal purpose

Posted Jul 25, 2014 on Hotels
Only issue: on Tuesday evening, we had approx.10 tables outside. I had to wait more than 30mn to get my main course as I didn't order a starter (kitchen too slow or not enough staff to serve). The food was top quality especially the choucroute. I didn't really fancy the "cordon bleu" on Tuesday as the meat inside the crust was not well cooked and too much chewy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jun 16, 2014
Pros: Everything, clean comfortable friendly staff.
Cons: Nothing
Location: Strasbourg centre, shopping, boat trips
We stayed here as it said it was out of the town, and it was. We did ask at reception how to get into the centre, she told us the number 66 bus, but what she didn't tell us was that we then had to catch the tram as well. Once we had worked it out we were ok. The hotel itself was excellent, very clean, we were in the new extension and the room was fantastic.
Comment from Hotel Management
Jul 20, 2015 by La direction, Hotel Management
Dear guest, Fortunately you managed to get to Strasbourg city center with the bus and tram. The extension of the tramway line just in front of the hotel is scheduled for the end of 2015 and this will be for sure easier and faster for our guests. We thank you for your nice comment regarding our new extension and hope you also had the opportunity to enjoy our wellness area. Cordialement, Hôtel-restaurant d’Alsace Les Terrasses d’Illkirch 187 route de Lyon 67400 Illkirch contact@hotelalsace.com www.hotelalsace.com