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Reviews of Grand Hotel del Mare Resort & Spa

5 out of 5
Grand Hotel del Mare Resort & Spa
Via Portico Della Punta 34, Bordighera, IM

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 459 reviews" "
Rating 8 - Good. 121 out of 459 reviews" "
Rating 6 - Okay. 38 out of 459 reviews" "
Rating 4 - Poor. 18 out of 459 reviews" "
Rating 2 - Terrible. 7 out of 459 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Harold

Stayed 2 nights in Sep 2023
Response from Simone on Sep 23, 2023
Thank you for taking the time to bring us the comments relating to your stay that I will share with all the department heads. Our constant desire is to ensure that guests spend pleasant moments at the Resort and when this happens we are happy to have fulfilled our mission. While waiting to welcome you to the Resort again, I cordially greet youSimoneP.A. of GM

10/10 Excellent

Oksana

Stayed 5 nights in Jul 2023

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was terrific and offered a great deal. The only incident was when the staff that did the laundry charged over 70euros more as they checked a box on my laundry sheet stating I wanted expedited service. And the laundry came back wet. They quickly resolved the issue by taking away the upcharge and taking our clothes back and drying them completely.
Stayed 3 nights in May 2023

2/10 Terrible

Mor

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5 star hotel. Maybe 2.
Worst hotel ever. Feels like it is stuck in the 80’s - Everything is old. No hot water in the shower. They told us to take a shower in the spa. AC didn’t work and it was very hot in The night. Breakfast was not tasty. At least we got a discount in the end. Still - not worth it.
Stayed 1 night in Apr 2023

2/10 Terrible

marcela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
YOU CANT USE THE SPA unless you are staying on the top suites. Spa access is reserved for VIP suites only, SPA has only space for 8 people per day meaning most likely it will be taken by the VIPS. If there is space, then you must know that SPA is NOT included, it costs 20 euros per person. Service is like highway hotels, not 5-star service.
Stayed 1 night in Oct 2022
Response from Vasile on Oct 17, 2022
Dear Mrs. Marcela,we are sorry that the stay did not live up to her expectations; our constant desire is that guests spend pleasant moments at the Resort and when this does not happen we are sorry. We would like to clarify that the wet area of the Spa has a maximum capacity of 8 people at the same time to allow guests to use the Spa in a comfortable way or that everyone has a dark chair and that there is no confusion. But the spa is open from Monday to Saturday from 10 am to 8 pm and on Sunday from 8.00 am to 8.00 pm. So more than eight people come in all day.The wet area is not included for some room types but is included for the higher rate rooms and suites. But this is indicated in all of our communications.Best regards

10/10 Excellent

Morris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In total very good experience
Stayed 5 nights in Sep 2022

8/10 Good

Harold

Stayed 2 nights in May 2022

10/10 Excellent

Broderick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spectacular hotel
We had an amazing time at the hotel with our family. It’s a beautiful hotel, in a beautiful location
Stayed 3 nights in May 2022

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plush luxury at a price
The resort is very nice: plush, comfortable and excellent service throughout the location. Personally we didn’t like the pool set up and we found the food and drink expensive. The beach club is a climb down but very nice. Very nice room with sea view with a really comfortable bed.
Stayed 2 nights in Aug 2021

2/10 Terrible

Jaspar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triste
Lleguemos y nos dimos cuenta que no era un hotel de 5 estrellas. Era complicado comunicar con el staff en Inglés, recepción tardó mucho, no era posible ayudarnos conseguir pruebas de PCR. El cuarto era fatal, piso levantado, regadera sucia, sabanas horribles, almohadas peor. La cena fue lo peor- los postres miserables. No hubo nadie de salvavidas para cuidar los niños en la alberca - algo que nos habían comentado en recepción que si existía. El desayuno un caos - nada de organización Todo fue un gran pérdida de tiempo y dinero
Stayed 1 night in Aug 2021

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was when we dropped off our clothing for laundry service they seemed to have forgotten about it. They said tomorrow afternoon and I said that only works if we book another night. They promptly got them done although still somewhat damp when we got them. Other than that small glitch they did an awesome job.
Stayed 1 night in Oct 2019

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent the only drawback was getting the laundry done. We left them the bag at 8:30 when they were cleaning the room and they seemed to have forgotten about it. When I called the desk they were great about getting it back to us only still wet. Not much of a problem but worth noting.
Stayed 1 night in Oct 2019

10/10 Excellent

Court

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cellent
Excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good nothing to complain about.Staff, food and facilities top class. We have been there 4 time now and never a problem.
Stayed 8 nights in Sep 2019

10/10 Excellent

Pete, Geneva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, especially the cat park attendant. Cleanliness. Views over the sea. Garden area very nice
Stayed 3 nights in Sep 2019

8/10 Good

Meredith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel, but room for staff improvement
The hotel itself was fantastic. Comfortable, in a great location and with good facilities. What let it down was the attitude of the hospitality staff. With one or two exceptions the serving staff seemed to have little interest in their work and no interest in the guests, and virtually ignored you as they passed (never a “bon journo”) and virtually grunted when we asked for more coffee or wanted to order food at the pool bar. We felt that we were living in a separate universe from the staff and ceased trying to engage them in conversation except for what was totally necessary for our needs. The exceptions were the porters and reception staff and the bar man in the lounge, who were very pleasant. We also felt that for a five star hotel the food, considering the prices charged, was below standard for a five star hotel. The range on offer was limited and the quality and presentation sub standard. I could not finish one dish I was served as the veal was too tough to eat. It was taken away, but no apology was offered.
Stayed 3 nights in Jul 2019

10/10 Excellent

RENA CHOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel - ocean view
We enjoyed our stay here. The view is beautiful- our room overlooked the pool and the ocean. The hotel Is very nice, we could park right in front of the hotel and the setting was amazing. The service was very helpful. The breakfast was very good - includes omelettes with choice of ingredients and lots of pastries and fruit and meats and cheeses to choose from.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let's get the negatives out of the way first! What they DON'T tell you is that the hotel is built over the train line which runs between France and Italy. Trains run all the time at intervals varying from minutes to hoiurs apart. This is manifested as a noticebale rumble; the level of which, depends on which floor your room is lpocated. The lower you are, the more of a loud rumble. You might get used to this or not depending on how light/heavy a sleeper you are. It can be quite irritating. Wifi is Next, if you're not a fan of dogs or cats, then this might not be a hotel for you. Dog owners are positively encoraged to bring their pooches with them and there appear to be a pair of cats roaming the property. These might be rodent catchers - not sure. Onto the good stuff: The car park up a slope from the road is attended. Courteous reception staff. The rooms are of high comfort with huge beds. Linen changed daily. Well appointed bathrooms but with limited space for your owns stuff. Frdge with 28 million bottles of every type of beverage at eye- watering prices. Most rooms have balconies opening to the sea, the sun and Ospedaletti to the east in the dstance. Great sunrises! Spa. Beach club in the summer. Circular outdoor heated pool available all year round. Buffet breakfasts and comprehensive room service. A wide type of clientele; many spending new year here from across the border in France. Will definitely come back, but will be sure to get a high floor room next time!
Stayed 7 nights in Dec 2018

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful retreat
The staff was great and the jr suite was lovely. Would go back.
Stayed 3 nights in Sep 2018

10/10 Excellent

Kelly, Alameda, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm, classic beautiful & elegant. Impeccable staff & stunningly atmosphere. This hotel is fabulous. I would stay there again in a minute.
Stayed 1 night in Sep 2018

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Ching Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James Pan
It is certainly amazing stay, comfort, great service, we decide stay one more night on the way back to Barcelona. The only regret is the international adapter, need to purchased instead like other hotel, can lend one for free. Now day a couple may at least need 3 devices to be charged daily.
Stayed 2 nights in Sep 2018

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Its a little walk to the town, but worth it as the hotel is fantastic. Its got everything you could want on a holiday of this type. I use it as a cycling base into the local villages and towns. San Remo is only a short distance to all the main shopping outlets. I'v been back here three times now and just might be back again.
Stayed 7 nights in Sep 2018

10/10 Excellent

Nicola

We had a wonderful 2 night stay here. Hotel is beautiful with stunning views. Loved our seaview room. Canapés in the champagne bar were delicious as was the meal that we had in the restaurant Would love to visit again
Stayed 2 nights in Sep 2018

10/10 Excellent

C, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
proper old fashioned grand hotel
great breakfast, great sea view from room. Swimming in the sea a bit of a trek tho. everything great except that I would have liked a bath as well as a shower. Also clock in room not working and I am stupid and could not work it and I really do need a clock in the room. Also the hotel does not have adapters (particularly for phones) so if you forget yours you have to charge in the reception office which is a bit of a bind. Also my room which was lovely, did not have a kettle - which I received immediately after asking, but no mugs to make tea..... or for that matter any tea bags ! I love this hotel !
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great
Amazing and romantic view, everything was clean, hotel staffs were very friendly, breakfast was great, plenty parking spots. Good for couple and kids.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll stay again
Stunning hotel. Lots of nice touches. Right on the seafront. Drinks and food were delicious and all staff were very friendly. We’ll stay again! Nice spa too
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
wonderfull place to stay..
This was a brief but very peaceful stay. The outside of the hotel with the pool are just gorgeous and offers a 180° Sea View
Stayed 1 night in Oct 2017

6/10 Okay

rosie, always in transit uk mediterranean turkey

Liked: Cleanliness, staff & service, room comfort
Frustrated by bad wifi signal in my room
The poor wifi in my room was very frustrating. This is a great hotel in super location. It's rather traditional and tired in places but never the less still lovely . My room and bed were very comfortable. Room service very efficient. Only one English speaking tv channel I could find, which was awful because I didn't have wifi either ! Good breakfast by the swimming pool. Convenient safe car parking and lovely porter.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sabah Alsabah, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Amazing hotel, with a great view! Perfect as a base for day tripping to SanRemo, Monte Carlo, nice and Cannes.
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was disappointing. Not much sign of managemen
On the whole good but small details like no water in the gym and some machines not functioningg
Stayed 4 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class experience. It met all of our expectations. Very, very nice.

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Italian Riviera Thalasso Spa Hotel
It was a last minute January stopover en route from Milan to Southern France. Not too far off the E80 Motorway. Classy italian. We had a superior sea view room on a high floor. Good size. King bed, balcony with seaviews and sound of the waves on the rocks below. Perfect. The dining was great and I made sure to enjoy the Seawater Spa pool and Thermal spa rooms. The water massage jets were good & powerful. Downsides were that the shower was a little dodgy, the heating made a gurgling noise, the mattress cover was not breathable and the ´high speed´ wifi was anything but.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay close to Nice
Nice hotel and SPA. The massage arebin the expensive side. Great breakfast and view.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT FACILITY.
Great facility with private beach and beach services. Loved the place

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC PROPERTY.
Fantastic. Ocean front. Private beach. Free spa. Great service. Great breakfast. Reasonable off season price. Ownership spared no expense on the development. WE LOVED THE PLACE. Downside: Internet not stable and rooms a bit noisy.

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel and spa facilities

10/10 Excellent

Artemis, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, spectacular, peaceful coastal locatio
We very much enjoyed our relaxing stay. The hotel was an unusual mix of fine antique furnishings and art within a sixties building in very pretty gardens which all overlook the sea. The view from our room, which had a spacious sea-view balcony was terrific. We were glad we took a travel kettle - the Brits like their tea - but there was a well stocked mini bar. The staff were all really helpful and professional, especially at the reception desk - where it was never too much trouble to advise on the many local beauty spots and restaurants. Breakfast was amazing, taken around the pool, with a wonderful selection of foods, and a short-order chef making omelettes, pancakes and waffles to order! We hired a car, so enjoyed touring the area and so never needed to tackle the fairly long and uninteresting walk along the main coastal road into Bordighera.

8/10 Good

Fox, United Kingdom

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel,out of town.
Beautiful hotel,if you do not speak Italian I would advise a phrase book as no one within a 5 mile radius seems to know any English yet strangely we found that quite nice. Not the cheapest hotel we've stayed at but when you arrive you'll realise that.

6/10 Okay

Stephen, Monaco

Liked: Cleanliness, property conditions & facilities
Mussolini and the Borgias
The best way to describe this hotel is that it looks like it was built by Mussolini and furnished by the Borgias!what the place has got going for it is the fact that it's right slap bang on the med,lovely gardens,and swimming pools,and a very nice spa,which is very well run with expert staff,the rooms are nice and if you get a sea facing one ,the view is wonderfull! The buffet breakfast is ok,i would give it a seven,we had dinner in the restaurant,it's a huge dining room,it has a pianist,and in my view poor food and an expensive wine list and a ghastly art collection,(all of which is a matter of taste)the plus is that you don't have to eat there and there are loads of really good and reasonably priced restaurants close by. I've stayed at this hotel three times,I find it relaxing,very well run and apart from the restaurant very enjoyable!overall I would give it 8 out of 10!

10/10 Excellent

Mark, Glasgow ,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden oasis, classy, stylish and sea views.
This hotel is a hidden gem of a hotel and we genuinely were sad to be leaving after our fabulous week there . From the road you'd never know it was there, and your arrival by car is via an access road which is actually underneath the hotel, so it's all a bit like driving into an underground car park and not that impressive really. However, persevere and you will arrive at a drop off/ small car parking area, with a very grand marble reception hall adorned with sculptures and oil paintings. The reception staff were warm and welcoming. Elizabetta answered the few questions we had and within minutes we were walking into our classically styled room with floor to ceiling glass sliding doors that lead to a decent sized terrace with amazing sea views. The queen sized bed was one of the most comfortable beds I have ever slept in. The only thing that wasn't in our room was any tea or coffee making facilities, however a kettle was supplied by the ever helpful reception staff. The hotel has charming old school style and values, staff in smart uniforms who spoke many languages, catered for our every need without being in any way obtrusive. The restaurant is very nice indeed whether sitting inside or outside by the pool and the food was amazing. I had one of the best fillet steaks I've ever had, in a mushroom and truffle sauce which was recommended to me by the Restaurant Manager Antonio who was just great. There are quality loungers and rattan seating around the ample grounds.
View from Sun terrace
Pool and restaurant
lounge and bar area
Hall to restaurant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ocean view, comfortable room and good breakfast. Will return again.

10/10 Excellent

Todd, New Smyrna Beach, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian Riviera gem!
I did not expect this to be so nice. It is palatial with top notch service. The view from my room was amazing. The Beach Club and grounds were all that you could want from a resort. Not to mention the spa. You could find yourself cancelling other parts of a trip to stay here longer!

10/10 Excellent

Margita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort