Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler from Florida
Convenient location on a hilltop close to FlorencePosted Jul 22, 2015
We expected a 4 star Resort however we would rate this more like a 3 star. The rooms are dated, bathrooms very small, breakfast quite substandard. The cleaning lady changes towels and makes the beds but doesn't really clean the room or bathroom. The weekly Tuscan dinner for euro 20 was a waste for a 3 course meal made by the Asian staff possibly. We left most of the food as did the others at the table. Staff overall is helpful with tours and restaurant suggestions. Our bathroom and room smelled of sewage for 3 days and there was nothing they could do about it, very dissapointing when u are paying $300/night. Unlikely to return to this property.
for Everyoneby A verified traveler from Detroit
Relaxing Villa in the HillsPosted Jun 6, 2015
Pros: Location, access to Florence via public transportation, amenities at the hotel, COST of hotel, staff at hotel.
Cons: One of the AC units was out and did not get fixed, was ok b/c it was not too hot. TV did not work.
Location: Impruenta is a nice town, would recommend eating at Bellavista at least once. We ate there twice.
Relais is a pleasant villa in the foothills of Florence. We went on our honeymoon and did not want to stay in the bustle of Florence. We picked up the bus just outside the train station in Florence, which is cheap and drops you off right next to Relais. It will be confusing on the bus as they do not give you stops or announce them. Impruenta is a nice town with good restaurants. The grounds of Relais are nice, quiet, and feels like you have the place to yourself at times. The breakfast is good and very European. The rooms have nice size fridge and kitchens. Grocery store is about a 10 minute walk and cheap.
for Everyoneby A verified traveler
Très accueillant, dans un endroit superbe.Posted May 1, 2015
Cons: Le petit déjeuner est correct mais manque de variété, en particulier les fruits.
Très agréable relais, situé dans un superbe endroit à quelques 15 min de Florence. Nous avons pu rayonner facilement autour de ce point pour visiter Sienne, Lucca, Florence, Pistoia et goûter le Chianti.
for Familiesby Michael from Waterbury
TuscanyPosted Apr 12, 2015 on Hotels
We had a wonderful time. The setting is amazing!! Staff was very helpful! We would stay there again and again!
for Couplesby LES from Divide, CO
Great setting but need carPosted Apr 12, 2015 on Hotels
Wonderful staff. Always ready to assist. Lovely setting but inconvenient for Florence unless you have a car.
for Couplesby Carlos from São Paulo
Excelente experiência! Ótimo Staff!Posted Mar 21, 2015 on Hotels
Excelente hotel. Chegamos após às 21hs e como a recepção estava fechada, o responsável deixou todas as orientações e indicações para acessarmos o quarto. Café da manhã delicioso, com uma excelente vista para uma paisagem típica da toscana, com campo de oliveiras e parreiras ao fundo!
for Couplesby Patrice from Felce
Très bien!Posted Mar 15, 2015 on Hotels
En hors saison, prix plus qu'abordable pour un endroit magnifique!
for Everyoneby A verified traveler from Spingfield, Massachusetts
Great hotel to base for touring Tuscany.Posted Feb 23, 2015
The people were really friendly and the location was great. The apartment was small but the view was terrific . We loved the location because we could tour to most of the sights by our rented car there was free parking and Internet. I would love to return during the warmer months and take advantage of the beautiful pool and outdoor terraces.
for Business Travelersby chantal from 81000
charmantPosted Feb 18, 2015 on Hotels
Parfait pour le prix mais il serait plus correct d'annoncer que la réception ferme à 7h 30.et que donc de nuit il est difficile de trouver malgré un petit mot sur la porte la chambre. et que il n'y a pas de pdj prévu sans le commander à l'avance.
for Everyoneby A verified traveler from London
Great hotel, lovely location and great staff.Posted Jan 10, 2015
Would highly recommend and hope to return! The location is lovely, quiet and is only a short bus away from Florence.