Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Florida

Convenient location on a hilltop close to Florence

Posted Jul 22, 2015
We expected a 4 star Resort however we would rate this more like a 3 star. The rooms are dated, bathrooms very small, breakfast quite substandard. The cleaning lady changes towels and makes the beds but doesn't really clean the room or bathroom. The weekly Tuscan dinner for euro 20 was a waste for a 3 course meal made by the Asian staff possibly. We left most of the food as did the others at the table. Staff overall is helpful with tours and restaurant suggestions. Our bathroom and room smelled of sewage for 3 days and there was nothing they could do about it, very dissapointing when u are paying $300/night. Unlikely to return to this property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Relaxing Villa in the Hills

Posted Jun 6, 2015
Pros: Location, access to Florence via public transportation, amenities at the hotel, COST of hotel, staff at hotel.
Cons: One of the AC units was out and did not get fixed, was ok b/c it was not too hot. TV did not work.
Location: Impruenta is a nice town, would recommend eating at Bellavista at least once. We ate there twice.
Relais is a pleasant villa in the foothills of Florence. We went on our honeymoon and did not want to stay in the bustle of Florence. We picked up the bus just outside the train station in Florence, which is cheap and drops you off right next to Relais. It will be confusing on the bus as they do not give you stops or announce them. Impruenta is a nice town with good restaurants. The grounds of Relais are nice, quiet, and feels like you have the place to yourself at times. The breakfast is good and very European. The rooms have nice size fridge and kitchens. Grocery store is about a 10 minute walk and cheap.
4 out of 5
Recommended
for Everyone
by A verified traveler

Très accueillant, dans un endroit superbe.

Posted May 1, 2015
Cons: Le petit déjeuner est correct mais manque de variété, en particulier les fruits.
Très agréable relais, situé dans un superbe endroit à quelques 15 min de Florence. Nous avons pu rayonner facilement autour de ce point pour visiter Sienne, Lucca, Florence, Pistoia et goûter le Chianti.
5 out of 5
Recommended
for Families
by Michael from Waterbury

Tuscany

Posted Apr 12, 2015 on Hotels
We had a wonderful time. The setting is amazing!! Staff was very helpful! We would stay there again and again!
5 out of 5
Recommended
for Couples
by LES from Divide, CO

Great setting but need car

Posted Apr 12, 2015 on Hotels
Wonderful staff. Always ready to assist. Lovely setting but inconvenient for Florence unless you have a car.
5 out of 5
Recommended
for Couples
by Carlos from São Paulo

Excelente experiência! Ótimo Staff!

Posted Mar 21, 2015 on Hotels
Excelente hotel. Chegamos após às 21hs e como a recepção estava fechada, o responsável deixou todas as orientações e indicações para acessarmos o quarto. Café da manhã delicioso, com uma excelente vista para uma paisagem típica da toscana, com campo de oliveiras e parreiras ao fundo!
5 out of 5
Recommended
for Couples
by Patrice from Felce

Très bien!

Posted Mar 15, 2015 on Hotels
En hors saison, prix plus qu'abordable pour un endroit magnifique!
5 out of 5
Recommended
for Everyone
by A verified traveler from Spingfield, Massachusetts

Great hotel to base for touring Tuscany.

Posted Feb 23, 2015
The people were really friendly and the location was great. The apartment was small but the view was terrific . We loved the location because we could tour to most of the sights by our rented car there was free parking and Internet. I would love to return during the warmer months and take advantage of the beautiful pool and outdoor terraces.
5 out of 5
Recommended
for Business Travelers
by chantal from 81000

charmant

Posted Feb 18, 2015 on Hotels
Parfait pour le prix mais il serait plus correct d'annoncer que la réception ferme à 7h 30.et que donc de nuit il est difficile de trouver malgré un petit mot sur la porte la chambre. et que il n'y a pas de pdj prévu sans le commander à l'avance.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel, lovely location and great staff.

Posted Jan 10, 2015
Would highly recommend and hope to return! The location is lovely, quiet and is only a short bus away from Florence.