We've stayed twice now, the first time in 2011 and again this year (last week of August) whilst visiting our son who works nearby. Both occasions we've had comfortable, airy rooms, really clean and tidy. Breakfast is included (a buffet) and the dinner very good value for money (we didn't take full board the second time as we knew we'd be eating out). The other guests are mostly Austrian / German families, so you won't hear much English spoken. However the owner/ manager speaks excellent English and the rest of the staff enough to get by. The hotel is generally quite quiet (the bar was empty at 10:00pm). The pool is outside and great on a really hot day; there's a good games room if it's wet, but Oetztal is really a place for getting out and doing things.