Ratings based on 958 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Name brand hotel near airportPosted Sep 24, 2017
Check in and checkout process went fine. It may help to know which tower to go to save time transiting the bridge to the correct tower. Our room rate was over $230 which is a higher cost than would seem to be reasonable in such a remote location and few included benefits. Breakfast was in excess of $60 USD or about 60-70,000 won. Much more than is reasonable for a breakfast. Shuttle bus was on time, efficient and convenient, hotel has a staff member there to assist and bus driver was friendly and accommodating. Room AC did not seem to cool the room down but they sent a repairman to work on it. It did not chill the room down enough but they did respond. That made the room uncomfortable overall. Requested additional towels and they responded promptly. 110 volt outlets available on desk. Bathroom spacious, modern and clean.
by A verified traveler from Seattle, WA
Posted Sep 11, 2017
Pros: The airport shuttle is comfortable and reliable. Check in was very efficient and friendly. Room was excellent.
Cons: Would be nice if there were free coffee in lobby. The breakfast restaurant in the West Tower is a bit of a hike from the main hotel building.
Location: Not so much nearby. but there are some ok Korean restaurants.
Have stayed in hotel numerous times. Very good choice for business travelers - particularly between transit flights.
for Everyoneby A verified traveler from Cincinnati, OH
Convenient shuttle, nice hotelPosted Sep 5, 2017
Pros: Location, shuttle, luxurious linens
Cons: Expedia confirmation did not tell you which "tower" your room was in. There are 2 towers, east and west I believe & different shuttle stops for them
We stayed for 1 night during a layover at ICN. The shuttle runs every 15 minutes and in our experience it ran on time and they had plenty of room for passengers and their baggage. There were some restaurants you could walk to along with a supermarket and a few smaller market stores. Would definitely stay here again.
by A verified traveler
Posted Jul 14, 2017 on Hotels
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Posted Jul 8, 2017 on Hotels
for Everyoneby A verified traveler from OC, Calif
Excellent hotel near Incheon airportPosted Jul 6, 2017
The best and courteous people thay made the stay comfortable.
for Everyoneby A verified traveler
Close to airportPosted Jul 2, 2017
Free shuttle and close to amenities needed after a long flight or before a long flight.
Posted Jun 30, 2017 on Hotels
Posted Jun 27, 2017 on Hotels