Ratings based on 958 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Name brand hotel near airport

Posted Sep 24, 2017
Check in and checkout process went fine. It may help to know which tower to go to save time transiting the bridge to the correct tower. Our room rate was over $230 which is a higher cost than would seem to be reasonable in such a remote location and few included benefits. Breakfast was in excess of $60 USD or about 60-70,000 won. Much more than is reasonable for a breakfast. Shuttle bus was on time, efficient and convenient, hotel has a staff member there to assist and bus driver was friendly and accommodating. Room AC did not seem to cool the room down but they sent a repairman to work on it. It did not chill the room down enough but they did respond. That made the room uncomfortable overall. Requested additional towels and they responded promptly. 110 volt outlets available on desk. Bathroom spacious, modern and clean.
5 out of 5
by A verified traveler from Seattle, WA

Posted Sep 11, 2017
Pros: The airport shuttle is comfortable and reliable. Check in was very efficient and friendly. Room was excellent.
Cons: Would be nice if there were free coffee in lobby. The breakfast restaurant in the West Tower is a bit of a hike from the main hotel building.
Location: Not so much nearby. but there are some ok Korean restaurants.
Have stayed in hotel numerous times. Very good choice for business travelers - particularly between transit flights.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Convenient shuttle, nice hotel

Posted Sep 5, 2017
Pros: Location, shuttle, luxurious linens
Cons: Expedia confirmation did not tell you which "tower" your room was in. There are 2 towers, east and west I believe & different shuttle stops for them
We stayed for 1 night during a layover at ICN. The shuttle runs every 15 minutes and in our experience it ran on time and they had plenty of room for passengers and their baggage. There were some restaurants you could walk to along with a supermarket and a few smaller market stores. Would definitely stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 14, 2017 on Hotels
5 out of 5
by Gary

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
5 out of 5
by Kwai

This traveler left a rating score only Posted Jul 8, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from OC, Calif

Excellent hotel near Incheon airport

Posted Jul 6, 2017
The best and courteous people thay made the stay comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport

Posted Jul 2, 2017
Free shuttle and close to amenities needed after a long flight or before a long flight.
5 out of 5
by Yongjin

This traveler left a rating score only Posted Jun 30, 2017 on Hotels
5 out of 5
by Howard

This traveler left a rating score only Posted Jun 27, 2017 on Hotels