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Grand Hotel Nuove Terme

Hotel in Acqui Terme with full-service spa and free breakfast

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May 2024

Grand Hotel Nuove Terme

Photo gallery for Grand Hotel Nuove Terme

Exterior
Terrace/patio
Junior Double or Twin Room | Minibar, in-room safe, desk, bed sheets
Interior
Business center

Overview of Grand Hotel Nuove Terme

7.2

Good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Spa
  • Pool
  • Breakfast included
  • Free WiFi

Explore the area

Piazza Italia, 1, Acqui Terme, Piedmont, 15011
  • Popular LocationBar Haiti1 min walk
  • Popular LocationPizzeria Royal1 min walk
  • Popular LocationAcqui Terme Station6 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)66 min drive
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Room options

Executive Triple Room

cleanliness

Highlights

Air conditioning
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
Daily housekeeping
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Double or Twin Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
TV
Bidet
Private bathroom
Hair dryer
Minibar
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

cleanliness

Highlights

Air conditioning
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Quadruple Room

cleanliness

Highlights

Air conditioning
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Classic Double Room Single Use

cleanliness

Highlights

Air conditioning
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

Executive Double Room

cleanliness

Highlights

Air conditioning
TV
Bidet
Private bathroom
Hair dryer
Minibar
Desk
Daily housekeeping
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Acqui Terme

Located in Acqui Terme, Grand Hotel Nuove Terme is in the city center and next to a golf course. Nuove Terme Thermal Spa and Piscine di Acqui Terme are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Natural Park of Capanne Marcarolo and Beigua Regional Nature Park. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking.

What's nearby

  • Piazza Italia - 1 min walk
  • Nuove Terme Thermal Spa - 1 min walk
  • La Bollente - 3 min walk
  • Basilica of St. Peter - 3 min walk
  • Habilita Casa di Cura Villa Igea - 15 min walk

Getting around

  • Acqui Terme Station - 6 min walk
  • Cristoforo Colombo Airport (GOA) - 67 min drive

Restaurants

  • Caffè Dante - 2 min walk
  • Bar Pasticceria Voglino - 1 min walk
  • Ristorante Enoteca La Curia - 3 min walk
  • Bar Haiti - 1 min walk
  • Bar Dotto - 2 min walk

About this property

Grand Hotel Nuove Terme

Hotel adjacent to a golf course
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Grand Hotel Nuove Terme. Indulge in Ayurvedic treatments, a body scrub, and reflexology at Beauty Farm, the onsite spa. The onsite restaurant, Le Fontane, features local cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • An indoor pool and an outdoor pool
  • Hot springs on site, massage treatment rooms, and free newspapers
  • Luggage storage, a 24-hour front desk, and an elevator
  • A banquet hall, a front-desk safe, and meeting rooms
Room features
All 142 rooms boast comforts such as air conditioning, in addition to perks like safes and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Fontane

Things to do

  • Full-service spa
  • Hot spring
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • 22 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 99 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from May 19 2022 to July 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hotel Nuove
Grand Hotel Nuove Terme
Grand Nuove
Grand Nuove Terme
Grand Hotel Alessandria
Grand Hotel Nuove Terme Acqui Terme
Grand Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel
Grand Hotel Nuove Terme Acqui Terme
Grand Hotel Nuove Terme Hotel Acqui Terme

Frequently asked questions

Does Grand Hotel Nuove Terme have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Grand Hotel Nuove Terme pet-friendly?

Yes, this property allows pets with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Grand Hotel Nuove Terme?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hotel Nuove Terme?

Check-out is at 11 AM.

Where is Grand Hotel Nuove Terme located?

Located in the heart of Acqui Terme, this spa hotel is steps from Piazza Italia, Nuove Terme Thermal Spa, and Cattedrale di Santa Maria Assunta. La Bollente and Basilica of St. Peter are also within 5 minutes. Acqui Terme Station is 6 minutes by foot.

Grand Hotel Nuove Terme Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 124 reviews" "
Rating 8 - Good. 54 out of 124 reviews" "
Rating 6 - Okay. 31 out of 124 reviews" "
Rating 4 - Poor. 15 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is a little dated. Nothing was a disaster but I offer the following notes:- 1) Shower cubicle is too small unless you are an anorexic midget. 2) Wifi didn't work in the room - only the lobby (where it was excellent). 3) Spa pool was clean but basic and needed refurbishment. 4) Soundproofing minimal with 6am wake-up call from street garbage collection. 5) Parking (on the street) difficult needing to be topped up every morning before 8am by getting another ticket. 6) Hotel decor a little depressing and gloomy. Having said that, location is excellent and the staff service was difficult to fault.
Stayed 2 nights in May 2019

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
classic spa hotel
good breakfast. bed sagging somewhat. great location. made reservation for massage and was told (at spa) that would need to purchase access to full spa facilities to get a robe and slippers. ridiculous! spoke with person at checkin desk; he had housekeeping provide robe and slippers at no charge. housekeeper picked up dirty towel from the floor and hung on the towel rack; it was on the floor for a reason. town was lively--food festival going on. fabulous restaurants; hard to choose. carpet in hotel stained and dirty--needs to be replaced. great shower. no plastic cups provided in bathroom; found in mini bar on second day. massage not worth 85 euros for 50 minutes; not deep enough to do any good. no face cradles, so neck was quite tight until finallt got to turn over.
Stayed 2 nights in Sep 2017

8/10 Good

Rex

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, elegant, timeless.
Our experience was terrific. Wonderful staff, kind, courteous and surroundings both beautiful and inspiring.
Stayed 12 nights in Jul 2017

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Great service and location
Fantastic service at the front desk. Portions of the hotel are truly grand, others need a little updating. Breakfast is good and excellent variety. The location simply can't be beat if you want to stroll the center part of Acqui, which is quite beautiful.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
My visit
Although we arrived late at night, the service was quick and very kind. In the room: uncomfortable mattress. In the bathroo there is only head shower. Overall, It is a pleasant hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found it not as nice as 2 years ago. Pool more expensive, didn't have parking and quality of breakfast not as good. Great location!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
OK - but needs MAJOR renovation
good location and access. interesting offers like its own spa. The building and layout are quite nice and are clean - BUT wow does this place need a makeover, and not just some touch ups! Too much to go into here, but the worst was the bed - the mattress must have been of cardboard over metal springs!

4/10 Poor

Not Provided, Geneva

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Outdated hotel in lovely town
We was there one night while having a weekend in the Piemonte region. Covered parking was included in the price of the booking, but at check in parking was occupied. I asked the lady at the check-in desk where to park then, and the reply was "I dont know - it is not my problem". Quite an unpolite approach in my opinion. We booked a superior room with a king size bed. The room was nice enough as such but the bed was horrible. It was 2 single beds put together, and it seemed like they had not changed beds since they opened up the hotel. Definately not a king-size bed, and the comfort was simply non existing. The breakfast was included, but really really low quality - coffee and juice from a machine, dry bread, and meats and cheeses where gone when we were there at 8.30am - it took them very long time to refill the various plates of food, and there were used cups and plates on all tables basically. Seems like it would have been a good idea to have 4-5 extra waiters on that morning. They were way understaffed for sure. at check out when mentioning these things the lady all of a sudden didnt understand english, and didnt seem like she cared. I would NOT recommend this hotel, and it certainly doesnt live up to be a 4-star hotel in my book.