Ratings based on 379 Verified Reviews

3.2 out of 5
59% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend stay

Posted Dec 6, 2017
Room was decent for the price. Bed was comfortable but bathroom was small and needed repairs
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
Thank you for your review and comments regarding our bed and price. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
3 out of 5
by A verified traveler

Posted Dec 1, 2017
Very old hotel. Needs upgraged bad. Rooms old etc.....
Comment from Hotel Management
Dec 2, 2017 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. Your comments help us to see areas where we can improve and we appreciate that you have taken the time to review our hotel.
2 out of 5
by A verified traveler from kansas city

Barely worth the rate offered

Posted Nov 25, 2017
Breakfast was cold, sink was clogged, bed spread was thin, couch sagged and could feel springs, and water was not hot in the shower. Only positive was that it was clean.
Comment from Hotel Management
Nov 28, 2017 by Manager, Hotel Management
We appreciate the comments, especially with regards to your opinion of our bed, couch and breakfast. Insights shared by our guests are invaluable in our quest to always provide our guests with a memorable and enjoyable experience.
1 out of 5
by A verified traveler

Posted Nov 20, 2017
Terrible management and service. Cannot advice not staying here enough.
Comment from Hotel Management
Nov 22, 2017 by Manager, Hotel Management
Thank you for your review and comments regarding our service. We are so sorry to hear that you were not satisfied with your stay and we hope that you will return at a future date to be impressed by the improvements we have made.
2 out of 5
by A verified traveler

Not bad not good just OK. The stupid gym policy

Posted Oct 6, 2017
what a stupid idiotic gym policy of not opening it until 9 am. Most guests want to workout in the morning. It ruined my whole stay.
Comment from Hotel Management
Oct 13, 2017 by Guest Relations Manager, Hotel Management
I am very sorry you were disappointed with your stay due to our gym policy. Your feedback is reported to our management, this is addressed accordingly. I apologize for the discomfort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Peaceful location, friendly/helpful staff.

Posted Sep 28, 2017
Pros: Everything
Cons: Longer breakfast time :)
Location: Mall, movies, food, car wash
I enjoyed every second of my time here! Will definitely stay again. I have a few court cases coming up and this hotel is literally 3 miles from the courthouse.
Comment from Hotel Management
Oct 5, 2017 by Manager, Hotel Management
Thank you for staying with us here at QUALITY INN
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, MO

The hotel was fine. It served our purpose.

Posted Sep 18, 2017
The condition of the room was a little disappointing. Some repairs that had been made were very sloppy. Not the type of quality we were looking for.
Comment from Hotel Management
Sep 21, 2017 by Manager, Hotel Management
I am glad that you were pleased with the services although the quality of accommodation did not suffice your expectations. Your review will be reported to our management, thank you for sharing your thoughts. Trust that our key people will evaluate and address your concerns accordingly.
3 out of 5
by A verified traveler

Posted Sep 17, 2017
Rooms and bathrooms need to be updated. Halls and stairways need to be cleaned and better cared for. Would be nice of pool and hot tub stayed open later since it is detached from rooms.
Comment from Hotel Management
Sep 21, 2017 by Manager, Hotel Management
We appreciate you giving your feedback about your recent experience in our hotel. Your feedback on the status of clean will be called to the attention of our housekeeping department for immediate action.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
5 out of 5
by Shania

This traveler left a rating score only Posted Sep 8, 2017 on Hotels