“Three night reservation with arrival date of July 5 made through Expedia, changes allowed until July 3. Had a flight delay the morning of July 4, unable to make it to the property the first night. Started calling the property at 0800, everything said refer email, could not call and talk to a human. Tried calling Expedia. Everything was AI. Was going to be charged an ADDITIONAL $25 to cancel one night with no refund of the cancelled night. Tried to change the dates, still making it a three night……
“Three night reservation with arrival date of July 5 made through Expedia, changes allowed until July 3. Had a flight delay the morning of July 4, unable to make it to the property the first night. Started calling the property at 0800, everything said refer email, could not call and talk to a human. Tried calling Expedia. Everything was AI. Was going to be charged an ADDITIONAL $25 to cancel one night with no refund of the cancelled night. Tried to change the dates, still making it a three night……
Mandy