Posted Oct 8, 2016
This hotel gets a 1 simply for the view! It's a really quaint location with the beach and great local food within walking distance. The problem is that you want to be able to sleep at a hotel. The beds here are absolutely terrible! We woke up after the second night and couldn't even walk. If you have even mild back problems or pain don't plan to stay here. What's really disappointing is that it was brought to their attention over a year ago and no changes have happened. If you are able to sleep on the boards they have for beds, don't plan on sleeping in. We were on the first floor and they clean the floors with a machine beginning at 9am. You are awoken to loud rolling and water splashing. Everything in the room just needs a revamp, they have a great location but if they don't get new carpets, beds, etc they will lose business.
Comment from Hotel Management
Oct 25, 2016 by HotelStaff, Hotel Management
Thank you for taking the time to review our hotel. We apologize for the disturbances and room condition. We use guest review to plan for the future of Holiday Inn Harbourside so we truly value your feedback. We hope you come back and visit us again so that we can have the opportunity to provide a better experience.