Don't stay in room 218!!!
Posted Dec 11, 2016 on Hotels
This hotel gave me a handicapped room without telling me. I paid the same fee as a normal room, but didn't get the same space as one. I went back down to the front desk to ask why and see if I could move into a different room. They stated that they were booked full and would not be able to do that, unless I wanted a room with two beds instead of one king. I did not. Had I known what this bed felt like, I would never have stayed in it. Keep in mind that I've stayed in dozens and dozens of hotels, and never once have I complained about a bed. But this was like sleeping on cardboard. Plus, you could feel many of the springs poking you all night. It was horrible. I have no idea how old it was, but it should've been replaced MANY years ago. My back is still hurting after trying to sleep in it for two nights. Shame on Hampton Inn for this kind of service, especially for the money I paid! I've had pleasant stays in several Hampton Inns I've been to in the past. But with so many other options, I plan to look elsewhere from now on.