Ratings based on 662 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
72% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Aug 24, 2015
My grandchildren who are 6 weren't able to enjoy the water park because they're too short, I'm very disappointed .. This was a waste of money!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Urbana-Champaign, Illinois

Like the hotel. Nice staff

Posted Aug 20, 2015
Just huge and nice hotel. You won't be disappointed. The staff is very kind and polite. Like the free breakfast from 7 to 11 - very convenient. Additionally, they provide free parking and pool even though we didn't use it. The location of the hotel together with its price is rational and reasonable. Goos luck in your stay.
1 out of 5
by A verified traveler

Posted Aug 18, 2015
Great water park. Terrible house keeping, roach in my bathroom, never receive towels on a daily basics. Front desk staff were great & very understanding, but house keeping never on time & then rushed me out of my checkout.
1 out of 5
by A verified traveler

staff was friendly, didn't have enough towels

Posted Aug 17, 2015
Pros: customer service was good
water park was fun for the kids, didn't have enough towels for us!!!! ask for more and they kept telling us they wer coming had to keep calling asking for more.. Not good services. Breakfast buffet wasn't good either. Would stay at another hotel and come for the water park only
2 out of 5
by A verified traveler

Dark entrance

Posted Aug 12, 2015
Pros: None
Cons: Many things
I arrived at the hotel in evening. The front lobby area was very dark, and I had to wait for several minutes until the front staff came out. It had some stuffy chlorine smell in the entire lobby area. My floor had a coffee machine in the corridor, which was "out of order" with a mess of spilled coffee for a while. My friend also stayed in this hotel at the same time, but for 2 days continuously, his room was not cleaned and he had to ask them to clean it. Overall, there was nothing I was happy about staying this hotel.
2 out of 5
by A verified traveler from IA

Huge Hotel Little Excitement

Posted Aug 11, 2015
The huge water slide park was closed during the week due to slow business. My children were very disappointed. Elevators didn't work on my end of building which made it hard to get luggage up and down stairs. The lights were flickering in the hallways and had very poor lighting in stairwells. Couldn't find an ice machine. Staff not that helpful and nearly laughed in my face when I asked if the water slide park was open.
3 out of 5
by A verified traveler

OK place to stay.

Posted Aug 10, 2015
Air conditioning was the noisiest I can remember. Worked ok. No bedspreads on the bed to cover the box springs, tacky. And not enough parking.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Okay stay

Posted Aug 5, 2015
Pros: Rooms were clean
Overall a pleasant experience. Disappointed that the facility description states that there are two restaurants and a water park, none which were open on our Monday night stay. Guess I should have read the fine print. Also, the continental breakfast was not very appealing. Some shriveled fruit, dry donuts and yogurt.
2 out of 5
by A verified traveler from Indiana

Never again

Posted Aug 4, 2015
The room was filthy, even looking outside the window was gross. The halls stunk and we had to take cold showers in a nasty looking shower
1 out of 5
by A verified traveler from Cincinnati Ohio

They need to close that hotel for mold.

Posted Aug 3, 2015
Pros: Nothing. The dirty on the wall an the hall the room the mold. I WILL LIKE MY MONEY BACK
Cons: To call the broad health an get that mold out of that hotel.
Location: Went to Lucas Oil Stadium to see One Direction for my thirteenth birthday. She went to the concert and had to come back to Cincinnati because of the
MOLD in the bathroom around the tub & sink, Towel was wet, long string of hair all over the bathroom, My daughter could not stay, because my granddaughter have assume . So after the concert they have to come back to Cincinnati because of the mold and the dirty hall and room.