Ratings based on 432 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 11, 2018
Room was very convenient. Breakfast was nice. Ice machine wasn't working very well. Would have liked to work out.
5 out of 5
by A verified traveler

Posted May 21, 2018
Everything was great. Hotel lobby was a little small for any type of gathering. We wanted to get together with a few other guest and the area was a little small.
Comment from Hotel Management
May 22, 2018 by hp, Hotel Management
We greatly appreciate your feedback, we will take your comments into consideration to improve the quality of our service and accommodations. We look forward to seeing you again very soon.
5 out of 5
by A verified traveler

Posted May 6, 2018
My husband is transporting vehicles & needed a place to stay for the night. He was very happy with his overnight stay here. He said, the guy that checked him in was very nice & helpful. He put him in a room where he cohld keep an eye on his truck & trailer. The hotel does not have parking to accomodate trailers but has an agreement eith a business to park trailers overnight in their parking lot. Worked out great!
Comment from Hotel Management
May 11, 2018 by hp, Hotel Management
Thank you so much for giving us your feedback. Your comments will serve as an encouragement to all of us here at the Comfort Inn and we will work even harder to provide exceptional stays for all of our guests.
5 out of 5
by A verified traveler

Posted Mar 9, 2018 on Hotels
Comment from Hotel Management
May 3, 2018 by hp, Hotel Management
Thank you so much for giving us a perfect score. Your feedback is fuel to our engine, that will work even harder to provide the same great service to all of our guests.
4 out of 5
by A verified traveler

Very nice stay

Posted Jan 20, 2018 on Hotels
Very nice, with great service.
Comment from Hotel Management
Feb 5, 2018 by hp, Hotel Management
Thank you so much for giving us your feedback. Your positive remarks will help boost our staff's morale to work even harder to provide excellent quality of service to all of our guests. We look forward to seeing you again soon.
5 out of 5
by Johnie

Loved it

Posted Dec 11, 2017 on Hotels
Staff was very courteous and efficient.
Comment from Hotel Management
Feb 5, 2018 by hp, Hotel Management
Thank you so much for giving us such wonderful comments. Our staff works extremely hard to provide excellent accommodations for all of our guests. Your comments will serve as an encouragement. We hope to see you very soon!
3 out of 5
by A verified traveler

Posted Nov 26, 2017 on Hotels
The price of the room and the location doesn't match. I was very upset about the price of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
The hotel suited our purpose very well. We were only in Indianapolis for one night and it is close enough to downtown that we could Uber and be there in 10 minutes. The hotel staff was very nice in the hotel was clean. We were low on toilet paper when we arrived and we called the front desk and they brought it immediately. We were not awake to make it to breakfast but they do have a continental breakfast available for free. We would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Paducah

Posted Oct 18, 2017
When we first checked in TV was fuzzy and room had a bathroom freshner smell. Contacted management and they were very helpful in helping us find a room with TV that was working well. They explained that they were just buying the property and would be renovating the rooms. They did not want a bad review and bent over backwards to make sure we were satisfied. Would recommend this hotel
3 out of 5
by John

This traveler left a rating score only Posted Oct 17, 2017 on Hotels