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Reviews of Comfort Inn Shelbyville North

2.5 out of 5
Comfort Inn Shelbyville North
36 W. Rampart, Shelbyville, IN

Reviews

8.4

Very Good

Rating 10 - Excellent. 210 out of 496 reviews" "
Rating 8 - Good. 184 out of 496 reviews" "
Rating 6 - Okay. 63 out of 496 reviews" "
Rating 4 - Poor. 23 out of 496 reviews" "
Rating 2 - Terrible. 16 out of 496 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Annie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Pool could be bigger… it was very loud when full of kiddos in such a small area.
Stayed 1 night in Apr 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very enjoyable place to stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Traveled with family
Excellent in everyway
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Traveled with partner
Liked: Amenities
Cons... At 2:00am the overnight staff person was.cleaning the floors and loudly talking on her speakerphone while.walking up and down the hallway past our room. I opened the door and asked her if she knew what time it was? She said it was 2:08, she asked me if there was something wrong! I shut and locked.my door at that stupidly obvious question. Other than that, we enjoyed our day and the rest of the staff were helpful and polite.
Stayed 1 night in Apr 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quiet area
Stayed 1 night in Apr 2024

10/10 Excellent

tanaka, saint louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Room smelled a tad bit musty,. Nice room tho
Stayed 1 night in Mar 2024

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
Property was busy and conveniently on the highway. Quiet at night. Could use some updating and cleaning.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location, comfortable beds, clean bathroom, comfortable temperature.
Stayed 1 night in Mar 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the venue for the home school basketball tournament and with the snow that arrived unexpectedly, they kept the parking lot cleared well.
Stayed 1 night in Feb 2024

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast hours were a little too early for us Illinois visitors. But we enjoyed the stay and would definitely go back again.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra, Rolling Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exercised in the pool. Bottom of the pool a little slippery. Room quiet, clean, heated to comfort, outdoor grounds kept neat and clean. The bed was extremely comfortable and had a great night's sleep. The only thing that is disappointing is the public drive that leads to the motel. It has many potholes, uneven pavement, and is in poor quality before you reach the safety of Comfort Inns parking lot.
Stayed 1 night in Feb 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed,
Stayed 4 nights in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Ron

Business traveler
Disliked: Property conditions & facilities
Over priced
Old and dated and way over priced
Stayed 1 night in Dec 2023

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel, what u expect. Only thing bib change is I was told there pool is heated. Do to my toddler having a close to Christmas birthday i always try to find a heated pool for him cuz he loves the water. Usually we go to another hotel but there pool was down so tried this one. It's way to cold. I mean u do eventually get use to it but definitely not heated like I was told.
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and accommodating staff. The property was safe, clean and reasonably quiet given the close proximity to the interstate. Unfortunately, the pool was under maintenance, which was disappointing.

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Donna

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Dillon

Stayed 1 night in Nov 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Sachin

Traveled with partner
Liked: Staff & service
Average facility
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toni and Beth were amazing! They tried to help me in every way even though Expedia were not helpful. I will never be booking with Expedia again. I will, however, stay at this comfort inn anytime I am around the area! The pool was very nice for my daughter! I also left something in the room and received a call just a few minutes after leaving so I could return for it. Thank you Comfort Inn!
Stayed 2 nights in Oct 2023

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service
Room so smelly unusable & no willingness to cancel
We booked a king room through hotels.com just a few minutes before walking into the hotel. When we arrived and entered the king room, it smelled horrific. We reported this, and asked for a different room. They had no other king rooms, so we asked for a refund. Hotels.com was fine with a cancellation since we'd just booked and the room was unusable, but the hotel said they 'didn't want to be 'stuck' with the room. They wouldn't cancel, even though they'd only received the reservation a few minutes prior. We ended up staying in a room with two beds. It was fine, but not what we'd booked for our getaway. We wasted an hour in discussions, with no apology and no concessions from the hotel. I travel frequently and understand that guarantees can't always be given on rooms, but when a king shows availability when booking and check-in is just a few minutes later with no usable room available, we felt that the way this was handled was unprofessional and unfair. I'll choose other hotels over Comfort Inn's after this experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant.
Stayed 1 night in Oct 2023

2/10 Terrible

Sheryl

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This property is old and smelly. Should not be listed as a 4* hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Samuel

Disliked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall, except for the bathroom
Our stay was generally excellent. Check-in was quick and the person at the desk who helped us was professional and prompt. Public spaces were very clean. The room was also very clean...furniture, carpet, bedding. The pool was also extremely clean...one of the best I've been to. The one downside was the bathroom. It was clear it hadn't been given the same level of attention as the rest of the room, especially the sink area. The other "yuck" element related to a lot of water damage around the tub, both at the floor level, and from the bathroom above. Mold was growing next to the tub and the plaster was bubbling out. Not the best look in an otherwise very nice room.
Stayed 1 night in Sep 2023

6/10 Okay

William

Stayed 1 night in Aug 2023

10/10 Excellent

Michael, Elkhart

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ginny

Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Triton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great stay with a delicious breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Floyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great and the atmosphere was hospitable!
Stayed 1 night in Aug 2023

10/10 Excellent

Gail

Liked: Staff & service, property conditions & facilities
Very nice people. Room clean with VERY CONFORTABLE pillows and bed!!
Stayed 1 night in Aug 2023

6/10 Okay

Wete

Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Rude staff
Everyone who works here is extremely rude. We were charged an extra fee upon arrival and basically told tough luck when we showed them our receipt from hotels.com showing we paid in full. They did later refund the fee, but it was a very stressful ordeal that didn't need to take place.
Stayed 1 night in Jul 2023

10/10 Excellent

DANIEL

The staff was very kind and helpful at all times
Stayed 3 nights in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place
Stayed 2 nights in Jul 2023

10/10 Excellent

JAMARCUS, GREENCASTLE

Stayed 2 nights in Jul 2023