Ratings based on 271 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Indianapolis

Very Disappointed

Posted Jul 18, 2016
My family booked a room at this Comfort Suites for one night as we were waiting for a new A/C unit to be installed in our home. We were very disappointed from the very beginning. When we checked in to our room, we discovered the room needed renovated badly. There were tears in the carpet, holes in the walls, and the furniture was dinged up badly. Then we went to the pool to only be there for about 15 minutes, as the chlorine level was so high my boys eyes were all red and burning within a few minutes of being in the water. Then the next morning we went downstairs a few minutes after 9:00 for the "complimentary breakfast" to find out they close down the breakfast at 9:00. We were able to grab a cup of coffee for the adults and a small bowl of cold cereal for the kids, but not what we were expecting or paid for. This hotel is not that old, and we will never stay at this location again.
5 out of 5
by A verified traveler from WI

Great place, nice people!

Posted Jun 5, 2016
Slept well, great breakfast, nice people and employees. Close to shops and restraunts and Indianapolis.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by Todd

Find somewhere else unless they've fixed the wate.

Posted Apr 18, 2016 on Hotels
No hot water! Tried 2 different rooms! Also not sure where the fault lies, but despite a confirmed reservation through hotels.com, they did not have our reservation.
4 out of 5
by LEE from 울산

추천드려요

Posted Apr 17, 2016 on Hotels
객실은 넓고 편한하였으나 조식 및 청결도가 조금 부족하였어요.
4 out of 5
by LEE from 울산

만족합니다.

Posted Apr 15, 2016 on Hotels
가격대비 넓고 만족합니다.
4 out of 5
by Kelly

This traveler left a rating score only Posted Apr 10, 2016 on Hotels
4 out of 5
by Diana from Zion

kid friendly

Posted Apr 8, 2016 on Hotels
I brought three grandsons to see my 88,year old mother and Indianapolis (my home town). The large room with separate sitting area was outstanding. The pool was small but adequate but can get crowded quickly. Breakfast was excellent. The location is good to get around town. The hide-a-bed was not really comfortable enough even for child but other beds great.
3 out of 5
by David from Cincinnati

A Bit of a Wait

Posted Apr 6, 2016 on Hotels
Arrived with no one at the front desk to do check-in for at least 5-7 minutes. Long line waiting. Apologized saying she had to be away to take care of some laundry. Nice breakfast and clean room, though.
4 out of 5
by Enrique from Ky

Ok hotel

Posted Apr 4, 2016 on Hotels
Good hotel overall specially for price. Room is clean and spacious, a bit outdated otherwise. Downtown was about 15min away