Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 19, 2016
Excellent hotel with very nice and helpful staff! Very accommodating, room service was quick and delicious. Will stay here again!
5 out of 5
by A verified traveler from California

Posted Sep 19, 2016
Our one night stay was a good place to rest before flight home.
5 out of 5
by A verified traveler

Very clean hotel and wonderful staff.

Posted Aug 27, 2016
I was very impressed with the cleanliness of the room and comfort. Very safe location not too far from downtown. The hotel staff was wonderful. The manager AMAZING! Thank you for the great stay.
4 out of 5
by christy from Lima oh

Fun time

Posted Jun 26, 2016 on Hotels
It was great
4 out of 5
by Letitia

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
4 out of 5
by Noble

This traveler left a rating score only Posted Jun 14, 2016 on Hotels
4 out of 5
by Lanna from Ventura

Pleasent stay

Posted Jun 13, 2016 on Hotels
Clean room, quiet, friendly staff. We did not dine there during our stay Bathroom was a bit small
5 out of 5
by Tricia

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
5 out of 5
by Kelly from US

Will look to stay here when in Indy from now on!!!

Posted Jun 2, 2016 on Hotels
So this is hands down the best hotel I have stayed at in Indianapolis. JD and a wonderful man with a rich, deep voice (I am SOOO sorry I didn't catch his name..I am guessing he was a manager though)were absolutely superb at their job. They were helpful, polite and just great all the way around. I needed the one night stay so I could take my daughter and her three friends to the airport at 4 in the morning for the 8th grade DC trip. I don't know how many of you have ever had to hang with four 14 year old girls in a hotel room, but trust me...it isn't all that fun. The housekeeping staff promptly set up a roll away for me and the awesome guy with the awesome voice brought me more towels since they all had to shower before the trip and left me with nothing dry to use. Really, I have to travel some for conferences and going forward, I will ALWAYS look to see if the Crown Plaza is available first. Very clean rooms, very comfortable beds, awesome lounge (I did need one drink at least) friendly staff and the girls were blown away at how beautiful the inside of the hotel is. Also, it was the Monday after Indy 500. I would have expected at least some disorganization just from the weekend, and there wasn't a hint of it. Great work there everyone! I left a tip for housekeeping that the front desk in the morning at check out (needed change) and I wish I could have left you all something. Thank you for helping ease the frayed nerves of this mom!!