Will look to stay here when in Indy from now on!!!
Posted Jun 2, 2016 on Hotels
So this is hands down the best hotel I have stayed at in Indianapolis. JD and a wonderful man with a rich, deep voice (I am SOOO sorry I didn't catch his name..I am guessing he was a manager though)were absolutely superb at their job. They were helpful, polite and just great all the way around. I needed the one night stay so I could take my daughter and her three friends to the airport at 4 in the morning for the 8th grade DC trip. I don't know how many of you have ever had to hang with four 14 year old girls in a hotel room, but trust me...it isn't all that fun. The housekeeping staff promptly set up a roll away for me and the awesome guy with the awesome voice brought me more towels since they all had to shower before the trip and left me with nothing dry to use. Really, I have to travel some for conferences and going forward, I will ALWAYS look to see if the Crown Plaza is available first. Very clean rooms, very comfortable beds, awesome lounge (I did need one drink at least) friendly staff and the girls were blown away at how beautiful the inside of the hotel is. Also, it was the Monday after Indy 500. I would have expected at least some disorganization just from the weekend, and there wasn't a hint of it. Great work there everyone! I left a tip for housekeeping that the front desk in the morning at check out (needed change) and I wish I could have left you all something. Thank you for helping ease the frayed nerves of this mom!!