Under renovation, good location
Posted Apr 11, 2017
This hotel's location was great and the room size was perfect for our family. But the hotel was not only under renovation but was filthy and many of the necessities were in disrepair (the escalator didn't work for part of our stay, a large portion of the main floor was blocked off and the floor ripped up). The door to our suite had black fingerprints/handprints all over it and clearly hadn't been cleaned for some time. The interior of the room did appear clean though.
The check-in person was borderline rude, and the movies in the suite did not work and the desk agent could not seem to tell me why. Additionally, despite the fact that we were out of the room from about 9:00 am to 4:00 pm, when we returned no one had made up the room. They did not come until about 5:00 pm.
The breakfast buffet was very good and had lots of choices.
I wish that I had known about the construction, because not sure I would have paid the price for this hotel had I known.