Horrible. I woul never recomend.
Posted Jun 13, 2016 on Hotels
I booked this hotel because i saw on www.hotel.com that it had a small kitchen and free continental breakfast. Breakfast was horrible. There was only coffe, muffins, cereal bar and apple. It could never be called a continental breakfast. There were no Cookware, dishware, and utensils in the kitchen. I asked for it at front desk, and they gave me a small box with plate, cup and cutlery. And ONE frying pan. I asked for other pan sizes and they told that was the only size they had. Why would i want a kitchen if i can't have pans for cooking.
The tap on the bath sink was brooken. I asked them for fixing it, and it was nerver done.
Also the room smelt like smoke, even it was called to be a non smooking room.
Comment from Hotel Management
Jun 17, 2016 by Manager, Hotel Management
Thank you Vanessa for taking time to share your feedback. We want all of our guests to enjoy their stay with us so they will want to come back to stay again. We apologize we did not meet your expectations in several areas, and we will make an effort to be better so our guests have a positive and memorable stay. Typically our guests stay more than 7 nights and have breakfast in their suite. However, we feel it is important for all of our guests to start each day with something nutritious and we are sorry our complimentary grab and go breakfast did not meet your needs.
Thank you again for your feedback and we hope you will consider staying with us again when you are in the Indianapolis area.