Posted Nov 15, 2016 on Hotels
The room was very spacious. The kitchenette was nice. There were crumbs in the couch bed, lots of mold in the tub, window seals were very dirty with lots of cob webs, windows didn't lock because the locks were broke, took me 45 minutes to check in but others over 3 hours because the computer was down. Dan the front desk told me that my room had a maintenance issue and he don't know what it was but I think could be as simple as a light bulb. I asked him if they had another room and he said sure but just so you know you will be displacing someone so they won't get a room. I said well thank you he said I don't mean to make you feel bad and I said then why even say that. The gentleman next to me agreed with me. It was a good place to lay my head but the service was awful. The grab and go breakfast only had oatmeal packets.
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience. Please accept our apologies for the lack of service and the inconveniences you faced. We will do a better job on training our staff on cleanliness and customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.