Thank you

Dear Latha & Sathish,Thank you immensely for sharing your wonderful feedback about your recent stay at Fairfield at Southern Ave in Indianapolis. It's truly heartening to hear that your experience with us exceeded your expectations and that you found our accommodations clean, our service fantastic, and our staff exceptionally courteous.I am particularly grateful for your kind words about my efforts to ensure you had a memorable stay. It was truly a pleasure assisting you and providing recommendations for exploring the area. Your satisfaction is our utmost priority, and I am thrilled to learn that my assistance was appreciated.Your perfect rating of 10/10 means the world to us, and it inspires us to continue delivering exceptional service to all our guests. If you ever find yourself in Indianapolis again, we would be honored to welcome you back for another outstanding stay.Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.Warm regards,Clarence Patton Assistant General Manager Fairfield at Southern Ave, Indianapolis

Thank you

I hope this message finds you well.Thank you for taking the time to share your positive experience at Fairfield Inn & Suites Indianapolis Airport. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us.Creating a friendly and welcoming atmosphere for our guests is our top priority, and I'm delighted to hear that our staff made you feel valued and appreciated during your visit. Providing excellent service and ensuring guest satisfaction are at the core of everything we do, and it's wonderful to know that we succeeded in meeting your expectations.We're also pleased to hear that you found our location convenient for your needs and that you were satisfied with the ease of getting to the airport from our hotel.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable experience every time you stay with us.Warm regards,Clarence PattonAssistant General ManagerFairfield Inn & Suites Indianapolis Airport

Thank you for choosing to stay at Fairfield Inn & Suites Indianapolis Airport and for taking the time to share your feedback with us. We truly appreciate your insights as they help us understand our guests' experiences and identify areas where we can improve.We understand your comments about the age of our building and any inconvenience you may have experienced in relation to the airport. While we strive to provide comfortable accommodations and convenient services to our guests, we acknowledge that there may be limitations due to the age and location of our property.Your feedback is invaluable to us, and we will take it into consideration as we continue to evaluate and improve our offerings. We are committed to providing exceptional service and ensuring that our guests have a pleasant and enjoyable stay with us.If there are any specific areas where you believe we can improve or if you have any additional feedback, please don't hesitate to reach out to us. We value your input and are dedicated to making improvements to enhance the guest experience.Thank you again for choosing Fairfield Inn & Suites Indianapolis Airport. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Clarence PattonAssistant General ManagerFairfield Inn & Suites Indianapolis Airport

Thank you for the great review

I hope this message finds you well. Thank you for taking the time to share your wonderful feedback regarding your recent stay at Fairfield Inn & Suites Indianapolis Airport.It brings us immense joy to learn that you had such a positive experience with our staff members, including Mindy, Steve, the desk staff and Clarence during your Friday night check-in. We greatly appreciate your kind words about their friendliness and courtesy. Your feedback is truly uplifting, and it reinforces our commitment to providing exceptional service.I'm delighted to hear that the breakfast experience was also enjoyable, and I'll make sure to pass along your compliments to the team member in charge. Additionally, Clarence's cartwheel for your granddaughter is such a delightful touch! We're thrilled that our team went above and beyond to make your stay special.Thank you for choosing Fairfield Inn & Suites. We look forward to the pleasure of welcoming you back, and if there's anything specific you loved about your stay or if you have any further feedback, please feel free to share.If you plan to visit again, don't hesitate to reach out to me directly. Wishing your granddaughter continued success in her cheerleader competitions!Warm regards,Assistant General ManagerFairfield Inn & Suites Indianapolis Airport

THANK YOU

We appreciate your feedback, and while it indicates a moderate satisfaction level, we are always eager to learn more about our guests' experiences. If there are specific areas or aspects of your stay that contributed to this rating, we would be grateful for any additional insights you may be willing to share.Your satisfaction is of utmost importance to us, and your feedback helps us make the necessary adjustments to continually improve our services. If you have any concerns or details you'd like to discuss, please feel free to reach out to me directly.Thank you for choosing Fairfield Inn & Suites. We value your feedback and hope to have the opportunity to address any concerns and welcome you back for a more enjoyable stay in the future.

Dear Guest,Thank you for taking the time to complete our guest survey following your recent stay at Fairfield Inn & Suites Indianapolis Airport. We appreciate your valuable feedback.Your overall score of 8 out of 10 is important to us, and we're delighted to hear that your experience was positive. We strive to provide exceptional service and a comfortable stay for all our guests, and your feedback helps us in our continuous efforts to enhance our offerings.If there's anything specific you would like to share or if you have any additional comments, please feel free to reach out to us. Your insights are invaluable as we work to exceed the expectations of our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you for choosing Fairfield Inn & Suites Indianapolis Airport.Warm regards,Clarence PattonAssistant General ManagerFairfield Inn & Suites Indianapolis Airport

Subject: Acknowledgment of Your Recent Guest SurveyDear Tim,Thank you for taking the time to share your feedback with us through our recent guest survey. We appreciate your valuable input as it helps us in our ongoing efforts to enhance the guest experience at our establishment.We have noted your rating of 6 out of 10, and while we do not have specific comments to address at this time, please rest assured that your feedback is crucial to our continuous improvement. We take every guest's perspective seriously, and we are committed to making the necessary adjustments to ensure a more positive experience in the future.If you have any additional comments or suggestions you would like to share, please feel free to reach out to us directly. We value your opinion and strive to exceed your expectations during future visits.Thank you once again for choosing our establishment, and we look forward to the opportunity to welcome you back for an improved experience.Warm regards,Clarence PattonAssistant General Manager

Thank you for the great score.

Thank you,

Dear [Guest's Name],Thank you for choosing Fairfield Inn for your overnight stay, and for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a good choice, and that you enjoyed the quiet atmosphere, friendly and efficient desk personnel, and the nice breakfast spread.However, we apologize for the inconvenience you experienced with the fan in your room. Your feedback is important to us, and we want to ensure that every aspect of your stay is comfortable. We will address the issue with the fan promptly to see if adjustments can be made to reduce the noise level.We appreciate your understanding and hope that this isolated incident does not overshadow the overall positive aspects of your stay. If there's anything else you'd like to share or if there are additional details that would help us improve, please feel free to reach out.Thank you for choosing Fairfield Inn, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Clarence PattonAssistant General Manager

Dear [Guest's Name],Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our rooms very clean and our staff friendly. Providing a clean and welcoming environment is a top priority for us, and we're delighted that you felt comfortable during your stay.Your feedback is truly appreciated, and it serves as motivation for our team to continue delivering exceptional service. If there's anything specific that stood out to you or if there are areas where we can further improve, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back on your next visit, and thank you for choosing us as your accommodation.Warm regards.Clarence PattonAssistant General Manager

Dear Mrs./ Ms. Badger,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our hotel made it easy for you to get to the airport, and that our staff were able to provide you with excellent service. Your kind words are truly appreciated.Ensuring a seamless and enjoyable experience for our guests is a top priority, and we're delighted that we could meet your expectations. If there's anything specific that stood out to you or if there are any suggestions you have for making your future stays even more enjoyable, please feel free to share.We appreciate your patronage and look forward to the pleasure of welcoming you back on your next visit.Warm regards,Clarence PattonAssistant General Manager

Dear Mrs./ Ms. Duncan,Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Dear Mrs./Ms. Exley,I want to extend my sincere apologies for the multiple disappointments you encountered during your stay with us. I am truly sorry for the inconvenience and discomfort caused by the closure of the pool and the cleanliness issue with the curtains. This falls well below the standards we strive to maintain, and I want to assure you that we take your feedback very seriously.I have already alerted our housekeeping team to thoroughly inspect and address the concerns you raised about the curtains. We are committed to ensuring a clean and comfortable environment for all our guests, and we will take immediate corrective action.Regarding the misinformation about the on-site restaurant and the limited food options in the vicinity, I apologize for any confusion. We will review and update our website to provide accurate information to future guests.I understand the impact this had on your stay, and I truly appreciate your understanding and patience as we work to rectify these issues. Your feedback is invaluable in our efforts to improve, and I hope we have the opportunity to regain your trust in the future.If there's anything else you would like to share or if you have additional details that would assist us in addressing your concerns, please feel free to contact us directly.Warm regards,Clarence PattonAssistant General Manager

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Dear Mr. Bennett,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, your stay was fine. However, I want to extend my apologies for any inconvenience caused by the slow elevator. We understand that timely and efficient service is crucial to our guests' experience, and we appreciate your patience.I will bring your observation to the attention of our maintenance team to ensure that any necessary adjustments or maintenance are promptly carried out to improve the elevator's speed.If there's anything else you would like to share or if you have additional details that would assist us in addressing your concerns, please feel free to contact us directly.We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Clarence PattonAssistant General Manager

Thank you for the feedback

Dear Guest,Thank you for taking the time to leave a review of your recent stay at the Fairfield Inn Indianapolis Airport by Marriott. We greatly appreciate your feedback!We are delighted to read that our staff was able to provide you with helpful and friendly service. Ensuring our guests feel welcome and well taken care of is our top priority, and your positive comment is a testament to our team's dedication.If you have any further comments or suggestions that can help us enhance your future stays, please don't hesitate to share them. We value your input as it assists us in maintaining and improving the quality of service we offer.We hope to have the pleasure of welcoming you back to our hotel in the near future. Should you need any assistance with your reservations or have any special requests, please feel free to contact us anytime.Once again, thank you for choosing the Fairfield Inn Indianapolis Airport by Marriott, and we look forward to providing you with another memorable stay in the future.Warm regards,Clarence PattonFairfield Inn Indianapolis Airport by Marriott

Dear Mrs./ Ms. White,Thank you for taking the time to share your feedback with us. We appreciate your honest assessment of your breakfast experience, and I apologize that it did not meet your expectations. Your input is valuable, and we will review our breakfast offerings to ensure a more enjoyable experience for our guests.On a positive note, I'm glad to hear that our staff was able to assist you promptly when you left your phone in the room. Providing helpful and attentive service is a priority for us, and I'm pleased to know that we were able to address your needs effectively.If there's anything specific you believe would contribute to a better breakfast experience or if you have additional details that would assist us in addressing your concerns, please feel free to contact us directly.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Clarence PattonAssistant General Manager

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Dear Guest,Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regards,Clarence PattonAssistant General Manager

Dear Mr. Smisek,Thank you for sharing your feedback with us. I'm sorry to hear about the challenges you experienced with parking and the breakfast offerings during your stay. Please accept my sincere apologies for any inconvenience caused.We understand that parking availability is crucial, and we will explore ways to improve the situation to ensure a smoother experience for our guests. Additionally, I appreciate you bringing to our attention the issues with breakfast item availability, and I apologize for any delays in replenishing supplies. We will address this with our team to ensure better monitoring and timely restocking.Your feedback is important to us, and it serves as a valuable tool for improvement. If there's anything else you would like to share or if you have additional details that would assist us in addressing your concerns, please feel free to contact us directly.Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.Warm regards,Clarence PattonAssistant General Manager

Dear Mr. Harris,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that you found the location, check-in process, and your room to be to your satisfaction.It's wonderful to know that our recommendation for The Library Restaurant and Pub exceeded your expectations in terms of atmosphere, service, and food. We take pride in providing our guests with local dining suggestions that enhance their overall experience.Your feedback about the breakfast offerings is also appreciated. We will take note of your comments regarding the hot food and ensure that we address any issues to improve the overall quality for our guests.We look forward to the opportunity to welcome you back if you're in the area again. If there's anything specific you enjoyed or if there are any suggestions you have for making your future stays even more enjoyable, please feel free to share.Thank you for choosing us, and we can't wait to have the pleasure of hosting you again.Warm regards,Clarence Patton Assistant General Manager

Dear Mr. Spangler,I want to express my sincere apologies for the disappointment you experienced during your stay with us. It is disheartening to hear that the size of the rooms, outdated decor, and uncomfortable beds did not meet your expectations.Please know that your feedback is valuable to us, and we take it seriously. I will share your comments with our management team to assess and address these issues promptly. We are committed to providing comfortable and up-to-date accommodations for our guests, and your input will help us in making the necessary improvements.If there's anything else you would like to share or if you have additional details that would assist us in addressing your concerns, please feel free to contact us directly. We appreciate your feedback as it guides us in our ongoing efforts to enhance the guest experience.I apologize for any inconvenience caused, and I hope to have the opportunity to welcome you back in the future with an improved and more comfortable stay.Warm regards,Clarence PattonAssistant General Manager

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Dear Mr. Browning Jr,I sincerely apologize for the numerous issues you encountered during your stay with us. It is disheartening to learn that the cleanliness, outdated facilities, unpleasant odor in the shower, and the breakfast experience fell far short of your expectations and the standards we aim to uphold.I assure you that your feedback is taken seriously, and we will be conducting a thorough investigation into each of the issues raised. Immediate action will be taken to address the cleanliness concerns, and we will work diligently to improve the overall experience for our guests.Your experience does not align with the high standards of service and quality we strive to provide at Marriott. I apologize for any discomfort or inconvenience caused by the condition of the hotel and its surroundings.If there's anything else you would like to share or if you have additional details that would assist us in addressing your concerns, please feel free to contact us directly. We genuinely appreciate your feedback as it helps us identify areas for improvement.Once again, I apologize for falling short of your expectations, and I hope to have the opportunity to regain your trust in the future.Warm regards,Clarence PattonAssistant General Manager

Thank you sincerely for awarding us a high score! We are delighted to hear that your experience with us met or exceeded your expectations. It's our goal to provide exceptional service and create memorable stays for our guests, and your positive feedback reassures us that we are on the right track.Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your positive impressions. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to further enhance your future visits, please don't hesitate to let us know.We look forward to the pleasure of welcoming you back for another outstanding stay. Thank you once again for choosing us, and for your kind and encouraging words.Warm regardsClarence PattonAssistant General Manager

Dear Mrs./Ms. Leach, I sincerely apologize for the inconvenience you experienced regarding the airport shuttle and the unexpected additional cost for a taxi. Your feedback is crucial to us, and I regret that we fell short of providing clear information.I will investigate the matter to understand why this detail was not properly communicated on our website. We take your concerns seriously and will work to address and rectify this issue to prevent similar occurrences in the future.If there is anything else you would like to share or if there are additional details that would assist us in addressing your concerns, please feel free to contact us directly.We appreciate your understanding and hope to have the opportunity to regain your trust on a future visit.Warm regards,Clarence PattonAssistant General Manager

Dear Mrs./Ms. Schouweiler,Thank you for sharing your feedback with us. We appreciate your understanding and acknowledgment of the cleanliness of our hotel. We strive to maintain a high standard of cleanliness to ensure a comfortable stay for our guests.Your comments regarding the need for updates are duly noted. We continuously work on improvements, and your insights are valuable as we consider enhancements to our facilities.We're delighted to hear that, despite the age of the hotel, you had an overall good stay. If there's anything specific you believe would contribute to a better experience or any areas you think we could focus on for improvement, please feel free to share your thoughts.We appreciate your patronage and hope to welcome you back for another positive experience in the future.Warm regards,Clarence PattonAssistant General Manager