Exterior

Reviews of Hilton Garden Inn Indianapolis Airport

3 out of 5
Hilton Garden Inn Indianapolis Airport
8910 Hatfield Dr., Indianapolis, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 248 out of 425 reviews" "
Rating 8 - Good. 128 out of 425 reviews" "
Rating 6 - Okay. 24 out of 425 reviews" "
Rating 4 - Poor. 15 out of 425 reviews" "
Rating 2 - Terrible. 10 out of 425 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the airport. It’s a very quiet atmosphere in the room areas. Great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall really good but seemed old. I think it needs to be updated. But we had a great stay!
Stayed 1 night in Apr 2024

8/10 Good

P David, Pierceton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to the airport with a shuttle that will take you to and from airport. You can even leave your car.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Mar 2024

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, amenities
Above
Stayed 2 nights in Mar 2024

10/10 Excellent

SHELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Good restaurant food
Stayed 1 night in Feb 2024

10/10 Excellent

Todd

Stayed 1 night in Feb 2024

10/10 Excellent

Cary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything for a stress free stay, thank you
Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

2/10 Terrible

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property rooms need to be updated
Stayed 1 night in Nov 2023

8/10 Good

Leona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Requested a wake up call for 3:45 am for an early flight. Never received one. Fortunate I set my iPad alarm.
Stayed 1 night in Nov 2023

6/10 Okay

Rebekah

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hot tub was extremely gross- so much nasty stuff floating. Women’s restroom in hot tub area the floor was flooded with water and the door rotting from it. Was a big bummer since that’s the main reason I pick a hotel is for the pool area and hot tub. Like the dirtiest body of water I’ve seen at a hotel. Chlorine was super strong it made my body beat red and burned. Showered after and that was painful so definitely a chemical problem. The men at the desk on all shifts were professional and dressed nice. The women were in sweats and on their phones- odd for any hotel let alone a Hilton. Room was clean. Rooms are outdated for sure but still a clean room. We didn’t have trash bags in any trash cans. Fridge was off. Property didn’t have any outside ash trays- so that was weird. Room was very quiet and the restaurant food was good for being in a hotel. Super friendly waitresses.
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Amenities
We stayed here before flying out for a business trip. The staff was friendly and helpful. Our room was quiet and comfortable. We had a restful night before our flight.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

tabinda

Stayed 2 nights in Sep 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bar at this time
I booked it because it said it had a bar and restaurant but both were closed but it still wasn’t that bad it was great
Stayed 1 night in Sep 2023

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
It was one of the best check ins. The person was friendly and quick.
Stayed 1 night in Aug 2023

10/10 Excellent

Raymond

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Tyler

Stayed 1 night in Aug 2023

10/10 Excellent

Michael, Durango

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Angel

Stayed 1 night in Aug 2023

8/10 Good

Eric L

Stayed 1 night in Jul 2023

2/10 Terrible

Renee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed Bugs. I wish I could upload photos!
Stayed 3 nights in Jul 2023

10/10 Excellent

LIZET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. They greeted you as you walk by. Love the place. Will stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
We stayed for the weekend. The room was clean and comfortable. This was the quietest hotel we've stayed at in awhile. We would stay there again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Joleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Lovely staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Richard, URBANA

Stayed 1 night in Jun 2023

8/10 Good

Kevin

Stayed 1 night in May 2023

6/10 Okay

Kara

Liked: Cleanliness, staff & service
The lobby and hallways and amenities were nice. But the room was dated, dark, and reeked of BO. There was nothing wrong with the stay but likely better options in same area. Had dinner at Holiday Inn because the Hilton restaurant was not operating—much better energy and vibe at Holiday Inn.
Stayed 1 night in May 2023

8/10 Good

JOANNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming. However the pool area was messy and over run by children. No towels. The water in the pool and hot tub was not as pristine as one would hope. Otherwise great stay!
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NICE LOCATION IF FLYING OUT OF INDY AIRPORT. PARK/FLY OPTION IS GREAT...PARKING AT AIRPORT IS EXPENSIVE. NICE RESTAURANT ON PROPERTY
Stayed 1 night in Mar 2023

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got here! So far so good.
Stayed 1 night in Mar 2023

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the closeness to the Park and Fly that we leave our car. Very clean place and it has a restaurant.

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Staff was cheerful and helpful. One of the beds was very uneven and the fan unit made a lot of noise
Stayed 1 night in Dec 2022

4/10 Poor

Nicholas

Traveled with family and small children
Not nice or clean enough to justify the high prices.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was spacious & comfortable.
Stayed 3 nights in Dec 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Everyone was very friendly and happy.

10/10 Excellent

Harold

Stayed 1 night in Nov 2022

8/10 Good

Jennifer, Middlebury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in middle of no where and no place to walk to eat.
Stayed 3 nights in Nov 2022

8/10 Good

Carl

Stayed 1 night in Oct 2022